Tom Tunguz

SEPTEMBER 21, 2014

Today, we’ll examine Tableau, the market leader for data visualization software. Tableau sells software the old-fashioned way, with perpetual licenses not subscriptions. Customers pay a fee for the software up-front, in addition to an annual maintenance fee of about 20-25%.

Benchmarks 100

Benchmarks SaaS Payments Metrics Scale 100

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription.

Benchmarks 114

Benchmarks Churn Payments SaaS Payments 114

ProfitWell

NOVEMBER 14, 2019

The subscription universe is taking over. From hygiene products to software to bacon (yes, bacon), you can purchase a subscription for just about anything today. It’s a mutually beneficial system. What is the subscription-based economy? How does the subscription-based economy work?

Payment Features 49

Payment Features Payments Subscription Trends 49

Chart Mogul

FEBRUARY 2, 2024

At ChartMogul we pride ourselves on helping you draw meaningful insights by giving you visibility over your subscription metrics. That’s why, over the past year, we’ve been working on upgrading and enhancing our billing system integrations to give you a better experience.

Payments 52

Payments Payment Features Data Payment Solutions 52

User Pilot

APRIL 3, 2024

Choose the right monetization model that aligns with your product’s value and user payment willingness. Utilize in-app guidance with tools like Userpilot to create intuitive flows and resource centers. Use user data analytics to monitor in-app behavior, sentiment, engagement, and financial metrics.

Innovation 77

Innovation Payments Strategy Payment Solutions 77

Totango

SEPTEMBER 22, 2022

SaaS Tools to Jumpstart Your Business Growth: Five Essential Apps. Software-as-a-Service ( SaaS ) tools automate your business functions, fueling your growth by increasing efficiency. Software-as-a-Service tools are apps that are hosted remotely and accessed through the cloud rather than installed on-premise.

SaaS Payments 71

SaaS Payments Scale Payments Payment Solutions 71

User Pilot

NOVEMBER 30, 2023

Looking to perform a CRO audit for your website and app? Book a demo now and see how you can use our tool to conduct in-app user behavior analysis, segment users for personalized experiences, and A/B test your hypotheses to see what works. This article provides a step-by-step guide.

SaaS Payments 79

SaaS Payments Payment Services Payment Methods Payment Solutions 79

OPEXEngine

SEPTEMBER 10, 2020

Most SaaS and Software companies are starting to gear up for end of the year budgeting and planning exercises. Here are a few of the trends that we are hearing about from CFOs, investors and lenders: Flexible pricing models and payment terms: A couple of things are happening here. This is a partial explanation of why the U.S.

Payment Services 59

Payment Services SaaS Payments Trends Payment Solutions 59

All that Saas

MAY 1, 2021

Influencer marketing platforms are a great solution to engage with your audience in the right way. With a handful number of useful tools, the software helps you connect with the right influencers for your brand. The software not only helps promote your brand locally but also on an international level. dollars in 2018.

Payments 52

Payments Payment Methods Payment Solutions Payment Services 52

User Pilot

JUNE 19, 2024

But there are other additional payments, including bonuses, commissions, and profit sharing that can increase the salary by $43,582/year. In this role, you’ll support senior team members in collecting, analyzing , and interpreting customer data to derive actionable insights.

Management 52

Management Payment Solutions Payments Payment Services 52

User Pilot

JULY 25, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Book a demo to see it in action!

Retention 52

Retention Sales Hiring Development Team Review Software Review 52

User Pilot

JULY 28, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Book a demo to see it in action!

Retention 52

Retention Payment Solutions Sales Recruiting Development Team Review 52

User Pilot

JULY 20, 2024

Retention specialists can leverage platforms like Userpilot for understanding user journeys, ClientSuccess and ChurnZero for B2B customer success and churn prediction, Baremetrics for subscription analytics, etc. This might involve personalized emails, in-app messaging , or targeted calls to address concerns and pre-empt churn.

Retention 52

Retention Payment Methods Payment Solutions Payments 52

Full Session

DECEMBER 30, 2024

10 Best VWO Alternatives Right Now If youre looking for VWO alternatives, here are the best solutions to consider: FullSession : User behavior analytics software that offers session recordings and replays , dynamic heatmaps , website feedback forms , conversion funnel analysis and error tracking. Lets start with our review.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

User Pilot

OCTOBER 30, 2023

This helps to understand how different segments act in-app, identify friction and drop-off points, and make data-driven decisions. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Let’s dive in!

Payments 52

Payments Payment Solutions Payment Services Payment Methods 52

User Pilot

JULY 28, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Book a demo to see it in action!

Retention 52

Retention Development Team Review Sales Hiring Software Review 52

User Pilot

JULY 21, 2024

A retention specialist is responsible for proactively engaging with users, guiding them through product adoption, gathering feedback, and managing subscriptions. Their role also involves analyzing data and collaborating with product teams to enhance the overall customer experience. Book a demo today!

Retention 52

Retention Payments Payment Methods Payment Services 52

CustomerSuccessBox

FEBRUARY 28, 2022

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Best practices: Consumption vs subscription. Margin that is like software. Know more about NRR: What is net dollar retention? Why is it important?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

User Pilot

JUNE 8, 2023

After setting onboarding goals, tracking user interaction with in-app guidance elements will optimize the onboarding process to increase activation rates. You should also collect event data at the adoption stage to analyze customer behavior. You should trigger in-app experiences based on collected event data to boost user retention.

SaaS Payments 75

SaaS Payments Data Payment Solutions Payments 75

User Pilot

MARCH 5, 2024

User behavior analytics tools are applications that track and analyze how users interact with your website or app. These tools include features like data tracking , session recording, etc., What kind of data can you visualize? Will it scale well with your app or website? User path analysis in Userpilot.

Payment Solutions 52

Payment Solutions Payments SaaS Payments Payment Methods 52

User Pilot

FEBRUARY 26, 2024

TL;DR Lou Assist is a good choice for user engagement analysis and it comes with features such as feature tags, in-app events, behavioral analytics, and survey analytics. Lou Assist lacks any localization capabilities which makes creating in-app experiences for different languages a time-consuming hassle.

Software Review 52

Software Review Engagement Systems Review Technical Review 52

User Pilot

JULY 11, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Book a demo to see it in action!

Retention 52

Retention Sales Hiring Payment Methods Payments 52

Chart Mogul

JANUARY 22, 2018

DroneDeploy is the leading cloud software platform for commercial drones. While relatively inexpensive drone hardware is making the technology available to businesses everywhere, DroneDeploy’s mission is to make aerial data from such technology accessible for everyone. Also there was no software to easily manage all of this tech.”.

Payments 40

Payments Payment Solutions SaaS Payments Payment Services 40

User Pilot

JANUARY 15, 2021

It’s the tools and methods you use to understand user behavior within your app. Even startups can make great use of in-app analytics to adjust and refine their products to ensure Product-Market Fit. The best product analytics tools will let you track and measure almost any kind of in-app event. Efficiency.

SaaS Payments 60

SaaS Payments Payment Solutions Payments Underperforming Technical Team 60

ProfitWell

SEPTEMBER 25, 2019

That’s never been truer for software businesses in particular than in the past 10-15 years, with the internet stimulating an explosion in the number of viable revenue models. Subscription. The subscription model is the “vanilla” SaaS revenue model, not that there’s anything boring about a well-worked subscription plan.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

SmartKarrot

OCTOBER 9, 2020

Software as a service has unfurled its wings into two major domains. In general SaaS solutions are a must-have for every business need. As the B2B tech industry is booming the market, vertical SaaS solutions bring out a tailored platform that caters to you seamlessly. This refers to vertical SaaS and horizontal SaaS.

SaaS Payments 10

SaaS Payments Payment Solutions Payment Services Payments 10

SmartKarrot

APRIL 21, 2023

One common example of deferred revenue is subscription-based services. For instance, let’s consider a software company that sells annual subscriptions to its software. Therefore, the company will record the payment as deferred revenue on its balance sheet until it has delivered the software and earned the revenue.

Deferred Revenue 10

Deferred Revenue Payments Revenue Payment Solutions 10

User Pilot

JULY 6, 2023

You know there’s no one-size-fits-all solution. Since SurveyMonkey can’t completely satisfy everyone, let’s look at 15 survey tools that can help you collect employee feedback, user sentiment , and more valuable data. Although targeted to a larger segment, SurveyMonkey is not the best solution for every single role.

Payment Solutions 81

Payment Solutions Payment Methods Software Review Payments 81

SaaStr

NOVEMBER 22, 2019

What does Travis advise founders when it comes to churn analysis? 285: Hear about Adyen’s journey from a Dutch payments startup to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber, and Microsoft. What questions must you ask?

Underperforming Technical Team 166

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 166

How To Buy Saas

APRIL 19, 2024

In recent years, Software as a Service (SaaS) has revolutionized the way businesses operate, offering scalable solutions accessible over the internet. These challenges paved the way for innovative solutions like SaaS to redefine the marketplace landscape.

Marketplace as a Service 40

Marketplace as a Service SaaS Payments Payment Services Artificial Intelligence 40