Tom Tunguz

SEPTEMBER 21, 2014

This post is part of a continuing series evaluating the S-1s of publicly traded SaaS companies in order to better understand the core business and build a library of benchmarks that might be useful to founders. All of the businesses we’ve looked at in the past have been purely SaaS businesses.

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Benchmarks SaaS Payments Metrics Scale 100

User Pilot

JUNE 8, 2023

It encompasses a wealth of data like user actions, feature usage, and beyond. As a result, you get the key that opens the door to a treasure of product growth insights for your SaaS business. In this article, we’ll walk you through everything you need to know about event data with industry-leading examples. What is event data?

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SaaS Payments Data Payment Solutions Payments 98

User Pilot

APRIL 3, 2024

Choose the right monetization model that aligns with your product’s value and user payment willingness. Continuous improvement, guided by user feedback and data analysis, is vital. Key data points to monitor include in-app user behavior: User sentiment. Leverage data analysis with Userpilot.

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ProfitWell

NOVEMBER 14, 2019

The subscription universe is taking over. From hygiene products to software to bacon (yes, bacon), you can purchase a subscription for just about anything today. Having a recurring relationship with customers also gives companies a clear understanding of the features people are willing to pay for. Why is this model so popular?

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Full Session

DECEMBER 30, 2024

Visualize, Analyze, and Optimize with FullSession See how to transform user data into actionable insights for peak website performance. We offer a 20% discount on all plans for annual subscriptions , providing advanced features and additional value for long-term users. Scalability: Handles large volumes of data efficiently.

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Totango

SEPTEMBER 22, 2022

SaaS Tools to Jumpstart Your Business Growth: Five Essential Apps. Software-as-a-Service ( SaaS ) tools automate your business functions, fueling your growth by increasing efficiency. Here we’ll guide you through the essential SaaS tools you need for business growth. What Are SaaS Tools? Data analysis.

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OPEXEngine

SEPTEMBER 10, 2020

Most SaaS and Software companies are starting to gear up for end of the year budgeting and planning exercises. Here are a few of the trends that we are hearing about from CFOs, investors and lenders: Flexible pricing models and payment terms: A couple of things are happening here.

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Payment Services SaaS Payments Trends Payment Solutions 59

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. Best practices: Consumption vs subscription. Know more: How can VP of Customer Success get to 125% Annual Recurring Revenue (ARR ).

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User Pilot

JANUARY 15, 2021

The Best Product Analytics Tools for SaaS. Why you need dashboards for cohort analysis , funnel analysis and feature adoption. And no, you don’t need to be an expert to extract insights from data. Product analytics is the process by which you collect, inspect and analyze data about users’ interactions with your product.

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User Pilot

JULY 25, 2024

Nevertheless, to give you an idea of the role’s main duties, here are the core tasks for a retention specialist working in SaaS: Proactive User Engagement & Churn Prevention : Identify at-risk users based on specific metrics (e.g., Subscription Management & Upselling : Assist users with subscription management (e.g.,

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User Pilot

JULY 20, 2024

Retention specialists can leverage platforms like Userpilot for understanding user journeys, ClientSuccess and ChurnZero for B2B customer success and churn prediction, Baremetrics for subscription analytics, etc. Subscription Management & Upselling : Assist users with subscription management (e.g.,

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User Pilot

JULY 21, 2024

A retention specialist is responsible for proactively engaging with users, guiding them through product adoption, gathering feedback, and managing subscriptions. Their role also involves analyzing data and collaborating with product teams to enhance the overall customer experience.

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User Pilot

OCTOBER 30, 2023

Looking for a good user analytics tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? In this post, we’ll discuss exactly that – which tool is best for user analytics depending on the different criteria that different SaaS companies may have. Let’s compare them!

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Payments Payment Solutions Payment Services Payment Methods 52

User Pilot

JULY 28, 2024

Nevertheless, to give you an idea of the role’s main duties, here are the core tasks for a retention specialist working in SaaS: Proactive User Engagement & Churn Prevention : Identify at-risk users based on specific metrics (e.g., Subscription Management & Upselling : Assist users with subscription management (e.g.,

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Retention Development Team Review Sales Hiring Software Review 52

User Pilot

JULY 28, 2024

For instance, a retention specialist at a high-growth SaaS startup might focus on building relationships with early adopters and providing personalized onboarding support, while one at a large enterprise might focus on analyzing churn data and developing targeted retention campaigns.

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User Pilot

JULY 11, 2024

Nevertheless, to give you an idea of the role’s main duties, here are the core tasks for a retention specialist working in SaaS: Proactive User Engagement & Churn Prevention : Identify at-risk users based on specific metrics (e.g., Subscription Management & Upselling : Assist users with subscription management (e.g.,

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Retention Sales Hiring Payment Methods Payments 52

All that Saas

MAY 1, 2021

To save your time and make your decision process easy we have reviewed some of the best platforms. Manages budget per client and also keeps track of the payment sent to the hired influencer. Payment Tracker: allows the influencers/content creators to set their price, and get paid within 48 hours. TapInfluence.

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User Pilot

MARCH 5, 2024

How easy is the integration process? 15 Best user behavioral analytics tools in 2024 With the factors out of the way, let’s now consider 15 of the best tools for tracking how users behave on your platform and driving data-powered decisions. You can also create and track custom events and view real-time product usage data.

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Chart Mogul

JANUARY 22, 2018

Speeding up this process is critical in getting insurance payouts moving and getting people back into their homes. It’s really a combination of the ease and low cost of capturing aerial data, plus the advance in capability for analyzing it that’s driving the core of DroneDeploy’s mission. Moving drones to the cloud.

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Claudiu Murariu

JUNE 8, 2018

Activity churn vs. payment churn First let me clarify one thing. In our analysis, we were looking mainly at activity churn, not payment churn. Activity churn precedes the payment churn and is a good indicator as to what is to happen. So, why is retention often an onboarding issue?

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ProfitWell

SEPTEMBER 25, 2019

Choosing which revenue model works best for your SaaS business, though, is not easy (even if that's all you want to do is choose a revenue model for your SaaS business). Subscription. The subscription model is the “vanilla” SaaS revenue model, not that there’s anything boring about a well-worked subscription plan.

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User Pilot

FEBRUARY 26, 2024

Looking for an effective user engagement analysis tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your user engagement analysis needs. Let’s get started!

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Software Review Engagement Systems Review Technical Review 52

SmartKarrot

OCTOBER 9, 2020

Software as a service has unfurled its wings into two major domains. This refers to vertical SaaS and horizontal SaaS. While horizontal SaaS renders its service in a specific department only, vertical SaaS, on the other hand, takes care of a whole industry at large. What is vertical SaaS?

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SaaS Payments Payment Solutions Payment Services Payments 10

SaaStr

NOVEMBER 22, 2019

Why does Travis believe that SaaS has upended the economic model but not the engagement model? What does Travis advise founders when it comes to churn analysis? Travis Bryant: So I was in services at a software company and then had this pivot point to go either into product management or into sales and sales engineering.

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Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 199

User Pilot

JULY 6, 2023

You can also create onboarding programs, A/B test in-app messages, analyze data, and get a complete picture of your product/service users. Especially SaaS products. Can target and automate surveys based on customer data. Allows you to accept payments through online surveys with 30+ payment gateways.

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Payment Solutions Payment Methods Software Review Payments 98

How To Buy Saas

APRIL 19, 2024

In recent years, Software as a Service (SaaS) has revolutionized the way businesses operate, offering scalable solutions accessible over the internet. Evolution of Marketplaces Marketplaces have long served as platforms connecting buyers and sellers, facilitating transactions across various industries.

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