Intercom, Inc.

OCTOBER 29, 2019

You can’t find email lists using Job-to-be-Done, but you can find ones for B2C subscription businesses that have a high volume of website traffic. Sales: Be able to route prospects to our self-service flow or the most appropriate team within Sales, e.g. startups, SMB, MME, based on well-defined customer segments.

Business 184

Business B2C Scale Headcount 184

How To Buy Saas

MAY 21, 2025

Whether youre a startup , an SMB , or a global enterprise , the right ATS can streamline your recruitment process, save time, and help attract top talent in a competitive market. This model offers easy accessibility (anywhere, anytime), automatic updates, and lower upfront costs (subscription-based pricing).

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

How To Buy Saas

FEBRUARY 25, 2025

Rapid SMB adoption with 200K+ customers. Startups, SMBs, and mid-market; teams wanting all-in-one marketing + sales. Add-ons like Tableau CRM for big data analysis. Great for data-driven orgs. For most SMBs, HubSpots reporting is more than enough , and easier to use immediately. Market share leader (21.7%

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

CustomerSuccessBox

FEBRUARY 28, 2022

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Best practices: Consumption vs subscription. Meaning they have a good customer retention rate who are paying for subscriptions, have upsells and expansions as well.

Retention 52

Retention SaaS Payments Payments Payment Methods 52

SaaStr

NOVEMBER 22, 2019

Because that is a very clear measure of a subscription model health. It’s the five why’s to keep digging with that customer, whether it’s through objective data analysis, looking at their product activity, or direct interviewing of the key players that were within the customer.

Underperforming Technical Team 197

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 197

OPEXEngine

SEPTEMBER 10, 2020

Many are experimenting with changing subscription lengths to accommodate new customers and conversely, extending contracts beyond 12 months to lock in enterprise customers. At the same time, some enterprise SaaS companies are working to lengthen subscription terms beyond 12 months where they can lock customers in now.

Payment Services 59

Payment Services SaaS Payments Trends Payment Solutions 59

Sales Hacker

MARCH 25, 2025

It really does need to be broken down into parse and process the invoice, then check the ERP, then do these things. You know, like there, there’s one kind of case to be made where let’s say, you know, I have an AI agent that I want to send my invoices and follow up on invoices. How do they do retail transactions?

AI Search 69

AI Search AI Scale Software 69