FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). In the language of SaaS, I churned. In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Part I: SaaS Churn Benchmarks. Is There an Ideal Churn Rate for SaaS?

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

Baremetrics

JANUARY 25, 2022

In recent years, a new discipline of financial management has emerged in response to cloud technologies and organizations growing reliance on cloud IT architectures and cloud-based business processes. Over the previous decade, many companies have embraced cloud-based services. Which cloud service providers do you use?

Payment Services 97

Payment Services SaaS Payments Payment Solutions Scaling 97

Baremetrics

AUGUST 30, 2021

Chargebee is a subscription billing and payment software system ideal for SaaS and subscription-based companies. Chargebee assists companies that offer subscription services in automating their billing procedures by enabling you to modify pricing, provide coupons, and conduct campaigns—all without the assistance of a developer.

SaaS Payments 93

SaaS Payments Payment Solutions Payment Methods Payments 93

FastSpring

NOVEMBER 22, 2022

Since 2020, growth in the SaaS market has increased dramatically and is expected to grow over 27% a year. Subscription model innovation: Customizable subscription models make it easier for SaaS companies to optimize their pricing and billing. Localization: More and more SaaS companies offer localized buying and in-app experiences.

Merchant Services 78

Merchant Services Payments SaaS Payments Payment Solutions 78

Tom Tunguz

SEPTEMBER 21, 2014

This post is part of a continuing series evaluating the S-1s of publicly traded SaaS companies in order to better understand the core business and build a library of benchmarks that might be useful to founders. All of the businesses we’ve looked at in the past have been purely SaaS businesses.

Benchmarks 100

Benchmarks SaaS Payments Metrics Scale 100

User Pilot

JUNE 29, 2022

Then how do you determine the best one for customer segmentation analysis to uncover product growth opportunities? Moreover, you will learn what data each tool provides and how to use them to accomplish tasks. Most of the tools will provide you with behavioral, geographic, demographic, and psychographic data. Let’s get started!

SaaS Payments 98

SaaS Payments Software Review Payment Solutions Payment Methods 98

Subscription Flow

NOVEMBER 23, 2023

The current Software-as-a-Service ( SaaS ) business landscape is going through a mass subscription revolution. Thanks to the advent of cloud computing, SaaS businesses are no longer selling their products in the forms of hardware. This has greatly facilitated the widespread implementation of subscription based billing models.

Payment Services 59

Payment Services SaaS Payments Payment Features Payment Facilitation 59

User Pilot

APRIL 3, 2024

Data-driven decision-making in product-led innovation uses data to guide product development , ensuring decisions enhance customer success. Choose the right monetization model that aligns with your product’s value and user payment willingness. Continuous improvement, guided by user feedback and data analysis, is vital.

Innovation 104

Innovation Payments Strategy Payment Solutions 104

Full Session

DECEMBER 30, 2024

10 Best VWO Alternatives Right Now If youre looking for VWO alternatives, here are the best solutions to consider: FullSession : User behavior analytics software that offers session recordings and replays , dynamic heatmaps , website feedback forms , conversion funnel analysis and error tracking. Book a demo to learn more.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

SaaStr

DECEMBER 26, 2019

I’ve worked at multiple high growth SaaS businesses as a growth leader, and the data we’re seeing right now … This is from … is that CAC is increasing both in B2B and B2C, and you’re going to see how that relates, right? They’re spending mostly on data gathering. So we have different tools.

Sales Hiring 186

Sales Hiring Payment Methods Payment Solutions Marketing 186

User Pilot

FEBRUARY 18, 2024

Proper funnel analysis helps you: Measure campaign effectiveness. Make data-driven decisions to boost your conversion rate. A step-by-step guide to performing funnel analysis in Userpilot: Map out each stage in the user journey. Pair your analysis with heatmaps and session recordings to get actionable insights.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Methods Onboarding 105

User Pilot

MAY 9, 2024

Mixpanel is a digital analytics platform equipped with impressive data visualization capabilities. Heap is a digital analytics platform with tools that facilitate digital experiences, user journeys, conversions, feedback, retention, and other tools. This could be something as simple as pressing a button or making a payment.

Payment Services 105

Payment Services Payments Payment Solutions SaaS Payments 105

SaaStr

OCTOBER 22, 2019

As one of the most difficult markets to enter and succeed, how can new and old SaaS providers win with SMBs? Now all of the data I’m going to give you, we got it on the inner tubes and we can tell you exactly what the sources were later on if you want to give us a call or an email, we’ll be happy to share it with you.

Payment Methods 118

Payment Methods Outsourcing Services SaaS Payments Business 118

FastSpring

MAY 14, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. The key components of a payout statement are: Orders: Total processed orders during the period. Need FastSpring support?

Payment Methods 78

Payment Methods Customer Support Payments SaaS Payments 78

Totango

SEPTEMBER 22, 2022

SaaS Tools to Jumpstart Your Business Growth: Five Essential Apps. Software-as-a-Service ( SaaS ) tools automate your business functions, fueling your growth by increasing efficiency. Here we’ll guide you through the essential SaaS tools you need for business growth. What Are SaaS Tools? Data analysis.

SaaS Payments 71

SaaS Payments Scale Payments Payment Solutions 71

How To Buy Saas

SEPTEMBER 3, 2024

Are you struggling to keep up with the ever-increasing volume of contract management processes? If yes, then it is time to invest in B2B SaaS contract management software! They will help with effective solutions to help you manage contracts better, automate manual processes, and curb risks and mistakes.

Payment Solutions 52

Payment Solutions Outsourced Development SaaS Payments Payment Services 52

How To Buy Saas

APRIL 19, 2024

In recent years, Software as a Service (SaaS) has revolutionized the way businesses operate, offering scalable solutions accessible over the internet. Evolution of Marketplaces Marketplaces have long served as platforms connecting buyers and sellers, facilitating transactions across various industries.

Marketplace as a Service 40

Marketplace as a Service SaaS Payments Payment Services Artificial Intelligence 40

User Pilot

JANUARY 15, 2021

If you’re only beginning your adventure with product analytics, looking at all the usage data may seem overwhelming at first glance: Source: Heap. The Best Product Analytics Tools for SaaS. Why you need dashboards for cohort analysis , funnel analysis and feature adoption. How to Extract Insights from Product Analytics.

SaaS Payments 90

SaaS Payments Payment Solutions Payments Underperforming Technical Team 90

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. For the cloud-scale applications, Datadog monitors the servers, tools, databases, and services, with a data analytics platform that is SaaS-based.

Retention 52

Retention SaaS Payments Payments Payment Methods 52

User Pilot

JULY 6, 2023

Since SurveyMonkey can’t completely satisfy everyone, let’s look at 15 survey tools that can help you collect employee feedback, user sentiment , and more valuable data. The free plan is too limited if you need to collect statistically significant data. Especially SaaS products. The product offers too little for its price.

Payment Solutions 98

Payment Solutions Payment Methods Software Review Payments 98

User Pilot

JULY 25, 2024

Nevertheless, to give you an idea of the role’s main duties, here are the core tasks for a retention specialist working in SaaS: Proactive User Engagement & Churn Prevention : Identify at-risk users based on specific metrics (e.g., Based on data across hiring platforms like Glassdoor, Indeed, etc.,

Retention 52

Retention Sales Hiring Development Team Review Software Review 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

JULY 20, 2024

Nevertheless, to give you an idea of the role’s main duties, here are the core tasks for a retention specialist working in SaaS: Proactive User Engagement & Churn Prevention : Identify at-risk users based on specific metrics (e.g., While a bachelor’s degree can be beneficial, it’s not always required.

Retention 52

Retention Payment Methods Payment Solutions Payments 52

User Pilot

JULY 28, 2024

A retention specialist job description outlines the key responsibilities, must-have skills, and qualifications needed to nurture customer relationships, reduce churn, and maximize customer lifetime value through personalized engagement and data-driven strategies. It can also include preferred skills, experience, and certifications.

Retention 52

Retention Payment Solutions Sales Recruiting Development Team Review 52

User Pilot

OCTOBER 30, 2023

Looking for a good user analytics tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? In this post, we’ll discuss exactly that – which tool is best for user analytics depending on the different criteria that different SaaS companies may have. Let’s compare them!

Payments 52

Payments Payment Solutions Payment Services Payment Methods 52

User Pilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if HelpHero is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Integrations – to collect data across your tools and get more in-depth analytics.

Software Review 52

Software Review Technical Review Systems Review Payment Solutions 52

User Pilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if HelpHero is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Integrations – to collect data across your tools and get more in-depth analytics.

Software Review 52

Software Review Technical Review Systems Review Payment Solutions 52

User Pilot

JULY 21, 2024

Their role also involves analyzing data and collaborating with product teams to enhance the overall customer experience. Consider certifications in customer service, customer experience management, or specialized programs like Subscription Success Certification (SSC) or Professional in Customer Retention (PCR) to enhance your expertise.

Retention 52

Retention Payments Payment Methods Payment Services 52

User Pilot

JULY 28, 2024

Based on data across hiring platforms like Glassdoor, Indeed, etc., Nevertheless, to give you an idea of the role’s main duties, here are the core tasks for a retention specialist working in SaaS: Proactive User Engagement & Churn Prevention : Identify at-risk users based on specific metrics (e.g., Source: Glassdoor.

Retention 52

Retention Development Team Review Sales Hiring Software Review 52

wepay

SEPTEMBER 12, 2018

Last time we looked at SaaS and ISV business growth we examined user growth – the core element for success in these businesses. This is a process called cohort analysis. The Nickelled blog takes a thorough look at cohort analysis for a range of business types.

Engagement 40

Engagement SaaS Payments Strategy SaaS 40

All that Saas

MAY 1, 2021

To save your time and make your decision process easy we have reviewed some of the best platforms. With smart search filters, it lets you search for millions of influencers with their data. Provides statistics, data of influencers (including contacts) of up to 37 million profiles. Key Features.

Payments 52

Payments Payment Methods Payment Solutions Payment Services 52

User Pilot

MARCH 11, 2024

Looking for an effective event tracking tool and wondering if Mixpanel is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. In addition, it lets you explore data freely without using SQL. Let’s get started!

Software Review 52

Software Review Technical Review Systems Review Pricing 52

ProfitWell

NOVEMBER 14, 2019

Customers are more likely to leave if a service no longer provides value. Basically, as long as customers see a product or service as a vital part of their own business model, they’ll continue to pay for it. Subscription businesses thrive only when customers derive long-term value from the product or service the company provides.

Payment Features 49

Payment Features Payments Subscription Trends 49