Stax

OCTOBER 13, 2024

Takeaway QuickBooks is easier to use because the onboarding process is smoother, and it’s organized around workflows which makes navigation easier. It is a subscription-based integrated payment platform that helps you process credit card payments. However, the more advanced features do have a learning curve.

Payment Methods 88

Payment Methods Payment Solutions Payments Payment Services 88

Blulogix

JANUARY 6, 2025

By Inga Broerman The 2025 Blueprint for Scalable Growth in the Subscription Economy The subscription economy is entering a pivotal year. To succeed, subscription-based organizations must embrace smarter, more integrated approaches to billing, management, and strategy.

Payment Features 52

Payment Features Subscription AI Search compliance 52

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Customize and manage one or more subscription and trial models. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). Automated invoices and customer notifications.

Payments 124

Payments Payment Features Payment Methods Payment Services 124

Intercom, Inc.

AUGUST 3, 2022

Intercom Dynamic Content leverages your existing customer data to allow you to create highly targeted rules, so you can be sure you’re sending the right message to the right audience at the right time. . Juggle multiple email lists with granular subscription management. Maximize your team’s time by linking Custom Bots.

Payment Features 203

Payment Features Subscription Communication Engagement 203

Stax

JUNE 18, 2024

Subscription models offer companies large and small the opportunity to build predictable revenue and high customer lifetime value. But managing subscriptions effectively and freeing up time and resources for expansion is no picnic. In a subscription business model, customers pay a recurring fee in exchange for a product or service.

Payment Features 88

Payment Features Payment Solutions Payment Services Payments 88

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Zoho Subscriptions. Remitting taxes at the end of the year.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

ChurnZero

FEBRUARY 28, 2025

You might be surprised to know that SaaS companies can learn a lot from their consumer subscription counterparts. 4: High-end sales teams Increasingly, SaaS organizations leverage inside sales teams, since selling subscriptions is easier and less of a commitment than selling enterprise software. 3: Make onboarding seamless.

SaaS Payments 52

SaaS Payments Payment Features Subscription B2B 52

Blulogix

DECEMBER 26, 2024

By Inga Broerman Building a Competitive Edge Through Channel Partnerships In an increasingly competitive subscription economy, channel partnerships have become a beacon for businesses seeking scalable growth and sustainable revenue streams. For smaller players, the stakes are high.

Payments 52

Payments Payment Features Payment Services Scale 52

FastSpring

JANUARY 27, 2022

Note: FastSpring offers advanced subscription management services that support free trials, monthly and annual paid plans, proration, discount management, and more. Use the wealth of data you have on your customers to analyze your churn metrics. How Castos upsells subscription tiers. Learn more here.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

SaaStr

JULY 20, 2024

Invest Heavily in Onboarding Your typical employee takes about three to six months to get ramped. That’s a lot of time in startup land and doesn’t work, so you want to think about how to compress these onboarding times so employees hit their stride much quicker. They might even take a year to really hit their stride.

Sales Recruiting 299

Sales Recruiting Sales Hiring Scale Engineering 299

User Pilot

JANUARY 15, 2025

Let’s be honest, onboarding in SaaS can feel like navigating a labyrinth. As product managers and onboarding specialists, you’re juggling a million priorities: feature adoption, activation milestones, reducing churn… And crafting the perfect email sequence that guides users to success? Don’t just guess!

Onboarding 52

Onboarding Benchmarks Engagement Data Analysis 52

USIO

JANUARY 30, 2024

Security : Robust security measures to ensure the safety of transactions, including encryption, tokenization, and compliance with industry standards like PCI DSS (Payment Card Industry Data Security Standard). Usio Payment Platform Usio offers the perfect example of a robust in tegrated payment solution.

Payments 130

Payments Merchant Services Payment Methods Payment Solutions 130

Blulogix

JANUARY 14, 2025

Schedule a Demo Today Why ERP Systems Fall Short for SaaS Companies ERP systems excel at post-invoice processes like financial reporting and accounts receivable. This leads to delayed invoices, inaccurate charges, and customer disputes. This eliminates silos, reduces errors, and ensures data consistency.

Payment Features 52

Payment Features Scale SaaS Subscription 52

Subscription Flow

DECEMBER 12, 2024

Enhanced Insights: RGM is a data-driven approach. Therefore, RGM stresses upon a data-driven, and concise approach. Personalized offers and discounts can then be extended to these customers to get them onboard. Subscriptions are a great way for businesses to generate stable revenue streams.

Payments 52

Payments Payment Services SaaS Payments Revenue 52

SaaStr

MARCH 30, 2024

For dashboarding and analytics a lot of our data makes its way into Looker , which is simple to use but also offers a lot of depth. We’re (for now) using Intercom for trigger-based onboarding and activation messaging, as well as customer communications and newsletters.

Marketing 278

Marketing ChatGPT Mobile Onboarding 278

Stax

APRIL 15, 2025

For subscription-based businesses achieving consistent and predictable revenue growth is the holy grail. In fact, monthly recurring revenue (MRR) is one of the most important metrics subscription businesses should be aware of. It can also be used to calculate the customer acquisition cost (CAC) and gross margin.

Payments 88

Payments SaaS Payments Revenue Payment Services 88

Payrix

FEBRUARY 4, 2025

Payment facilitator (PayFac) A merchant registered by an acquirer to facilitate transactions on behalf of sub-merchants. They provide the infrastructure necessary for their merchants to accept credit card payments. Data breach Unintentional release of secure information (i.e.,

Payment Services 147

Payment Services Merchant Services Payment Solutions Payment Methods 147

FastSpring

DECEMBER 12, 2022

International payment processors take on the responsibility of staying in good standing with various payment providers so that you don’t have to. Related: International Recurring Payments (How We Handle It for You). Factors to Consider When Choosing an International Payment Gateway. Prorated subscription payments.

Payment Services 148

Payment Services Merchant Services Payment Methods Payment Solutions 148

SaaStr

OCTOBER 5, 2022

You can answer these questions by tapping into market data and insight. Moving away from a subscription to a consumption-led model can bring several benefits to your business. The consumption-led model enables you to recognize customer revenue based on actual usage versus the subscription contract and associated promise of usage. . “It

VP of Engineering 245

VP of Engineering Scale Scaling Sales Hiring 245

User Pilot

JANUARY 2, 2025

Its purpose is to collect data necessary to personalize the onboarding experience by highlighting relevant features or resources for each user type. Dealfront’s error reporting survey Dealfront uses an in-app error reporting form to allow users to highlight inaccuracies in company data. Where did you first hear about us?

Scale 102

Scale Churn Underperforming Technical Team Scaling 102

Stax

MARCH 16, 2025

A lack of onboarding Onboarding is critical when it comes to successful user adoption of a new product. If they lack the guidance and support they need for onboarding, then they are more likely to abandon your software from the beginning and go to another provider that offers them ample onboarding materials.

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

User Pilot

AUGUST 26, 2024

Product data capture is essential for SaaS companies looking to understand user behavior, optimize user experiences, and drive product growth. From choosing the right data capture methods to navigating complex tools, SaaS companies must balance the need for detailed insights with the reality of technical constraints.

Outsourcing Services 105

Outsourcing Services Data Underperforming Technical Team Software Review 105

User Pilot

NOVEMBER 14, 2024

You can then visualize the data as trends, funnels, paths, and heatmaps. For instance, creating invoices is vital for a small business proprietor but not so much for an accountant. That’s why you need to personalize the secondary and tertiary onboarding flows to help users discover the functionality that they need.

Strategy 105

Strategy Payment Solutions Payments Customer Lifetime Value 105

Stax

FEBRUARY 28, 2024

Here’s an interesting stat: 70% of businesses consider subscription and membership models indispensable for future commercial growth and expansion. They must engineer a well-rounded solution that makes handling subscriptions a breeze (and yes, it is as hard as it sounds). However, only 10% of them currently employ these models.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

User Pilot

OCTOBER 19, 2024

Unlike traditional businesses, most SaaS businesses operate the subscription pricing model. For instance, satisfied customers are more likely to renew their subscriptions month after month with a subscription-based streaming service. What does customer satisfaction look like for SaaS businesses?

Business 111

Business Underperforming Technical Team Customer Lifetime Value Systems Review 111

USIO

MAY 24, 2024

What to Look for in a Payment Gateway Before delving into Usio, it’s essential to understand the key features and criteria you should consider when selecting a payment gateway for your SaaS/ISV: Reliability and Uptime : You need a service that ensures transactions are processed smoothly 24/7.

Payment Services 130

Payment Services Merchant Services SaaS Payments Payments 130

Stax

JANUARY 29, 2024

As industry leaders in billing software, our mission is to help our customers work more efficiently, recover more revenue, and effortlessly collect invoices. TL;DR A billing platform is a comprehensive system facilitating subscription management, recurring billing, revenue recognition, payment gateways, analytics, and dunning processes.

Stax 88

Stax Payments Payment Services Payment Features 88

User Pilot

AUGUST 30, 2024

Tired of spending big on third-party data providers and not getting the results you want? Say hello to direct data capture! By collecting data directly from your customers, you can cut down on costs, gain accurate insights, and maintain full control over your data. Gather direct data with user interviews.

Data 105

Data Social Media Scale Interviewing 105

User Pilot

JUNE 10, 2024

Researching customer onboarding strategies for your SaaS product? The article shares 17 tried-and-tested customer onboarding tactics that will help you build delightful user experiences and drive product growth. Create a welcome series of in-app and email messages to greet users and kick off onboarding. Ready to dive in?

Onboarding 105

Onboarding Strategy Social Media Churn 105

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. SaaS companies’ success is largely dependent on their use of subscription billing.

SaaS Payments 105

SaaS Payments Payment Services Payments Payment Solutions 105

Stax

MARCH 6, 2024

For businesses offering subscriptions, memberships, retainers, and other recurring services, recurring billing is a powerful solution to streamline processes and ultimately enhance revenue generation. Consider this: Consumers are already conditioned to the subscription model. Learn More What is Recurring Billing?

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

User Pilot

AUGUST 21, 2024

The secret lies in first-party data. We’ll provide practical examples and actionable advice that will inspire you to create personalized user experiences based on data. TL;DR First-party data is information you collect directly from your audience or customers. Greater control and ownership over customer data.

Data 105

Data Social Media Interviewing User Experience 105

User Pilot

JANUARY 12, 2024

Graphs and charts are a great way to display statistics and visualize data points. As we move deeper into the era of data, data visualization is even more important. But as any data visualization expert will tell you, few things are as annoying as the wrong use of visualizations. Onboarding funnel analysis in Userpilot.

Data 105

Data Scale Payment Features Underperforming Technical Team 105

Stax

MARCH 18, 2025

Data cited by Statista shows that the software as service is expected to hit $299 billion by the end of 2025. Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Churn rate. Customer lifetime value. Customer acquisition cost.

Scale 117

Scale Payment Services Payments SaaS Payments 117

User Pilot

MARCH 7, 2023

That’s why we have ten reasons why your users are canceling their subscriptions and what you can do to mitigate them and drive long-term customer retention. Terrible primary onboarding. Involuntary churn due to failed payments. And what are the most concerning cancellation reasons you could avoid? Keeping bugs unfixed.

SaaS Payments 105

SaaS Payments Payment Features Subscription Payment Methods 105

Stax

MARCH 15, 2025

With SaaS billing systems, you can offer your merchants multiple tools for their own subscription services, including standard subscription models with recurring subscriptions and subscription management, they can also automate payments, or even feature more complex billing plans.

Payments 88

Payments Merchant Services SaaS Payments Payment Services 88

Subscription Flow

MAY 2, 2024

This integration lets businesses accept payments in cryptocurrencies like Ethereum which offers them the chance to offer the latest, most up-to-date payment method for their consumers. 3. PayPal: As a household name in digital payments, PayPal caters primarily to personal users. You should connect it using the API keys.

Payment Solutions 105

Payment Solutions SaaS Payments Merchant Services Payment Services 105