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GTM 128: The Death of Demos and Selling What Customers Actually Need with Fred Viet

Sales Hacker

With a background that includes leadership roles at AWS, Microsoft, and Lenovo, Fred brings a wealth of experience in building high-performing teams and driving revenue growth. It helps me and the team be so much more productive. And this year I came back to work and had so many emails in my inbox the number was scary.

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4 Things Most Founders Get Wrong About Marketing with Dave Kellogg

SaaStr

A smaller number of high-quality leads that convert at higher rates is vastly superior to a flood of poor-fit prospects. You assembled a talented team, built an amazing product, and established a growing SaaS business. Mix in the classic conflict between sales and marketing teams, and you’ve got a recipe for disaster.

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What is Customer Satisfaction: Importance for Business Success + How to Improve

User Pilot

Satisfaction in SaaS, therefore, isn’t simply about developing a nice product and launching it in the market. For instance, you can launch a CSAT survey after a customer interacts with your support team. Similarly, unhappy customers are more likely to tell others of their poor experience. Userpilot review on G2.

Business 111
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Should Your Website Drive Prospects to a Demo?

Kellblog

While common, it’s a bad idea. Now, let’s dive into the use of demos as a call-to-action (CTA) both on your website and by your sales development reps (SDRs) [1]. Now, let’s dive into the use of demos as a call-to-action (CTA) both on your website and by your sales development reps (SDRs) [1].

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9 Easy Sales Concepts So Many Get Wrong with Sam Blond, Former CRO Brex

SaaStr

These nine sales concepts, when done correctly, will greatly improve your sales and sales teams. #1: Most people think you need to hire more salespeople in a demand-poor environment. Demand-poor environments lead to problems like: Sales reps clinging on to opportunities for too long. That’s the wrong answer.

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Ham and Egg: How Team-Based Selling Boosts Win Rates

Sales Hacker

If I was a “true AE,” then I should be able to take a deal full-cycle from demo to close, leaning on subject matter experts only as needed, right? Scott’s newsletter makes a great point: as buying teams get bigger and bigger, our sales teams need to grow with them. First, identify your team member’s strengths and weaknesses.

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Is Fullstory Session Replay Worth It? A Detailed Analysis

User Pilot

Teams can use Fullstory’s session replay to: Identify frustration signals like rage clicks or dead clicks to uncover UX pain points. Improve collaboration and break down data silos by sharing session insights directly with your UX, development, or support colleagues. Fullstory session replay. Fullstory session replay viewing controls.