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SaaStr’s Podcast “Best Of Guide” Our Top 10 Podcasts of All Time

SaaStr

David’s successful exits as an investor at Matrix include HubSpot, JBoss, AppIQ, Tabblo, Netezza, Diligent Technologies, CloudSwitch, TribeHR, GrabCAD, OpenSpan, and Enservio. How do good founders respond to questions on not achieving sales targets? #2: 3: Godfather of Sales John Barrow on How To React When a Lead Goes Dark.

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ChurnZero Named Overall SaaS Category Winner in 2021 APPEALIE Awards

ChurnZero

The ChurnZero team is also thrilled to see a number of customers selected as winners of the SaaS Customer Success Award, which is a true testament to the impact our platform can bring to CS teams at SaaS organizations. Overall SaaS Award – Customer Service Category Winners: AppFolio Investment Management. Quantum Metric.

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How and why we spent $400K on AWS in 4 months

Baremetrics

When you first get started, effectively any hosting setup will do the trick: your application is small, you have relatively few customers, and perhaps (depending on your sales process) expectations around performance and reliability are a bit lower during the beta phase. It distracts the team from writing new features + fixing bugs.

AWS 115
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How To Get SOC 2 Certification For Software Companies

Audacix

System and Organisation Controls 2 (SOC 2) is an audit report that certifies to trustworthiness of services provided by a service organization, particularly software companies. Which is why correctly setting the scope is an important part of SOC 2 preparation services. Does a SaaS startup need to be SOC 2 compliant?

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New at Intercom uncut: Watch our entire virtual launch event

Intercom, Inc.

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. So when you see a spike in demand, you can meet it, no matter what size your team is. “We We’re here for you.”

Scale 118