Customer Success: The Definitive Guide to Customer-centric Growth 2020
Sixteen Ventures
DECEMBER 31, 2019
In 2016, I co-authored a book for Wiley called “ Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue ” ( Também está disponível em português! ) and we’re getting some great reviews, which is awesome. How to Develop a Customer Success Strategy. Sales Process Engagement.
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