SaaStr

DECEMBER 6, 2021

From then on, Pagey became a meme as a part of our IPO—he even had a Fortune article written about him and has an entire public reputation to manage. Manage employee sentiment throughout your growth. For example, Pagey, our mascot, ended up videobombing me during an interview with CNBC. It helps everyone stay focused on the long game.

DevOps as a Service 274

DevOps as a Service Scale Cloud Interviewing 274

Intercom, Inc.

APRIL 6, 2022

Atlassian: Wayne Stewart, Head of CSS Cloud Growth – DevOps & IT. Wayne Stewart, Atlassian’s Head of CSS Cloud Growth – DevOps & IT, led the support team at incident management platform Opsgenie before it was acquired by Atlassian in 2018. Here are some of their takeaways.

Scale 230

Scale Scaling DevOps as a Service Communication 230

Audacix

AUGUST 17, 2022

Until, of course, you stumble upon and adopt the pentest-as-a-service approach to security. This is precisely the outcome that the pentesting-as-a-service model of application security provides to fast-growing SaaS companies. Table Of Contents What is penetration testing as a service (PTaaS)?

DevOps as a Service 52

DevOps as a Service Underperforming Technical Team SaaS Cybersecurity 52

Neil Patel

JANUARY 4, 2021

Most project managers confess to having problems with defining clear objectives. Task management software helps solve the challenges mentioned above and much more. Task management can be chaotic, especially when working in a team environment with complex tasks and interdependencies. Look for custom fields.

Payment Solutions 143

Payment Solutions Software Review Software Management 143

Intercom, Inc.

JANUARY 12, 2021

This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that don’t work and the ones that have helped us to grow and scale at Intercom. At Intercom, we’ve found success running Lambda as glue code between AWS services.

Technical Review 269

Technical Review Scale multi-cloud Kubernetes Scaling 269

BetterCloud

FEBRUARY 5, 2021

What is SaaS management? SaaS management is the practice of managing the day-to-day operations across an organization’s software-as-a-service (SaaS) applications. SaaS management is a key part of a broader IT practice known as SaaS Operations, or SaaSOps. In this guide, we’ll provide an overview of SaaS management.

Management 119

Management SaaS Scale DevOps as a Service 119

Intercom, Inc.

MARCH 23, 2022

We believe primary platforms will manage and orchestrate all customer communications. We announced our Premier Services program. That’s why we’re excited to offer something new: our Premier Services program. Premier Services ensures our customers see breakthrough value from Intercom as they evolve and grow their businesses”.

Scale 220

Scale DevOps as a Service Communication Scaling 220

Audacix

JULY 18, 2022

Whether you're about to implement DevOps or searching for ways to make it work better for your team, you must remember that DevOps is all about discipline. But you're in luck, because successful DevOps practitioners leave clues and patterns that you can start implementing today to supercharge the value from your DevOps program.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

Frontegg

OCTOBER 14, 2020

As a result, Frontegg’s “SaaS Essentials” as a Service platform empowers organizations of all sizes to accelerate the delivery and the on-going enhancements of enterprise-grade SaaS applications. Before Kubernetes, DevOps teams were confined to assembling their own container orchestration and management solutions.

DevOps as a Service 52

DevOps as a Service K8S orchestration (Kubernetes) Innovation New CTO 52

Andreessen Horowitz

FEBRUARY 14, 2024

By that, we mean services that scale to zero, are globally distributed, and scale up based on demand. The benefit is that each service can scale up and down independently, but it requires an elastic caching or queuing mechanism to buffer the interactions between services.

Investment 115

Investment DevOps as a Service AI Search Application Development 115

How To Buy Saas

MARCH 18, 2025

From GitLab to HubSpot, there are a plethora of tools available for marketing, customer management, online sales, and cost optimization for a game. Categories Tools Function Game Development GitLab Works both as an open-source code repository as well as a collaborative platform for DevOps and DevSecOps projects.

Payment Solutions 52

Payment Solutions Payments SaaS Payments Artificial Intelligence 52

CloudGeometry

MARCH 14, 2022

Proven best practices that help both finance & engineering teams The State of DevOps Dora Report shows the progression of everyone in this SaaS arms race – leaders and laggards alike – towards a model that produces faster cloud-driven commercial and technical success. Adapted from DORA’s State of DevOps Report 2019 , pp.

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DevOps as a Service Well Architected Framework SaaS AWS 130

CloudGeometry

MARCH 22, 2022

DevOps has largely completed the evolution of systems monitoring from the datacenter/IT worldview to what is commonly referred to as observability. State of DevOps Report, DORA Research Institute, 2019 The latest iteration of the study was launched in May 2021. As it turns out, SaaS operational platform metrics are also abundant.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

How To Buy Saas

APRIL 24, 2024

In today’s moving software development arena the DevOps movement stands out as a game changer bridging the gap, between development and operations teams. With the rise of cloud computing DevOps has gained a partner that has propelled its growth and reshaped the landscape of application development.

DevOps as a Service 40

DevOps as a Service Application Development Underperforming Technical Team Cloud 40

Frontegg

JUNE 10, 2021

Software as a Service (SaaS) applications are essentially eliminating traditional on-premise applications thanks to their single-instance and multi-tenant architecture. These applications are hosted centrally and licensed on a subscription basis, making it a very efficient and manageable business model that can be scaled up fast.

DevOps as a Service 98

DevOps as a Service Enterprise Scale SaaS 98

OpenView Labs

JUNE 29, 2021

Identity and access management has always been an area of interest for enterprise software-as-a-service (SaaS) investors. In fact, a joint study by JumpCloud and ESG Research found that 97% of security executives plan to expand or continue existing spend on identity and access management (IAM) tools in 2021. 406 Ventures. .

DevOps as a Service 80

DevOps as a Service Management Machine Learning Artificial Intelligence 80

IT World

DECEMBER 8, 2022

Atlassian Thursday unveiled a slew of new features for Jira Service Management—its IT service management (ITSM) offering—providing support and development teams with new automation capabilities, virtual agent technology and on-the-go incident response. To read this article in full, please click here

DevOps as a Service 50

DevOps as a Service Management Technology Development 50

How To Buy Saas

MAY 15, 2024

In today’s world, cloud computing has become very popular among businesses of all sizes because of its effective tech services. Cloud computing services have helped businesses conveniently access and utilize tools to perform different tasks. This blog delves into the three types of Cloud Computing services: IaaS PaaS SaaS.

DevOps as a Service 52

DevOps as a Service Marketplace as a Service Cloud SaaS 52

SaaStr

NOVEMBER 1, 2019

About the episode: Mark Suster is Managing Partner at Upfront Ventures which he joined in 2007, having previously worked with Upfront for nearly 8 years as a two-time entrepreneur. Before joining Upfront Mark was Vice President, Product Management at Salesforce.com following its acquisition of Koral, where Mark was Founder and CEO. #5:

Technical Review 205

Technical Review Development Team Review Software Review Scale 205

Audacix

APRIL 3, 2023

Number of web services that require security testing. Want to try one that gets 5-star reviews from software dev managers? That's why we recommend a pentest-as-service solution, because it helps you cover the entire gamut of application security requirements - including automation and manual aspects.

Underperforming Technical Team 52

Underperforming Technical Team DevOps as a Service Software Development Software Review 52

Neil Patel

FEBRUARY 25, 2021

The data scientists can interpret the data, but they likely don’t have the background to manage business operations. It is an extension of what we know as DevOps. DevOps is the process of organizing cooperation between everyone involved in the design and building of big data.

Machine Learning 114

Machine Learning Artificial Intelligence DevOps as a Service Marketing 114

OpenView Labs

JANUARY 27, 2021

That’s why I interviewed more than 50 developers in DevOps, DevSecOps, and generalist back-end roles about how they prefer to discover, try, and purchase software. But for prospects who are too busy to hop on a call, it definitely doesn’t hurt to have self-service options for both sales and support. They’re busy folks, after all.

Development 105

Development DevOps as a Service Software AWS 105

ChurnZero

OCTOBER 26, 2021

Overall SaaS Award – Customer Service Category Winners: AppFolio Investment Management. Overall SaaS Award – Development + DevOps Category Winners: InfluxData. Overall SaaS Award – IT Management + Operations Category Winners: Workato. AppFolio Property Manager. SAAS CUSTOMER SUCCESS AWARD WINNERS.

Development Team Review 98

Development Team Review Software Review Systems Review DevOps as a Service 98

CloudGeometry

APRIL 25, 2022

Data Protection Classify, encrypt, manage and monitor data at rest and data in transit Incident Response There will be security incidents you have not anticipated. Start assessing what you will need to do by reviewing the AWS Well-Architected Security Pillar design principles and Google’s DevOps tech: Shifting left on security. #2

Enterprise readiness 130

Enterprise readiness Enterprise Technical Review Software Review 130

SaaStr

JUNE 27, 2019

The second is adoption of DevOps practices, and the third is a focus on a digital customer experience. I took on Oracle’s first software as a service product 13 years ago and took that to market very early for Oracle Corporation. The first is a migration to the cloud. Enterprises inherit that technical debt.

Scale 238

Scale Enterprise Scaling Sales Hiring 238

Neil Patel

FEBRUARY 21, 2021

It can seem tricky at first, given that they are all selling the same essential service. You might think that the downside would be lower-quality customer service, but nothing could be further from the truth. I think SSL.com has struck a good balance between price and customer service. year Enterprise EV UCC/SAN SSL : $319.20/year.

Payment Methods 140

Payment Methods Payment Services Software Review Systems Review 140

CloudGeometry

FEBRUARY 7, 2022

The Fundamental Goal of SaaS tenant Isolation – Know what tenancy is, its types, and key services from a user/customer context. A tenant is the set of application services dedicated to a single specific set of users and customers. It is the secret to effective tiering and scaling. Let’s take a closer look.

Well Architected Framework 130

Well Architected Framework SaaS AWS Construction 130

Kellblog

JANUARY 30, 2021

The ongoing rise of devops. I loved Manav’s vision for securing the set of cloud-based data services that we can collectively call the “data cloud.” So it went with New York and financial services, it will go with Silicon Valley and tech. Sometimes, more. Database proliferation slows. It’s going well. Data quality?

Technical Review 144

Technical Review Payment Services Payments AI Search 144

Intercom, Inc.

NOVEMBER 9, 2022

Jeff Loomans , Senior IT Manager at Vermeer Corporation. Sherif Mansour , Product Manager at Atlassian. He theorized that large, established companies, often known as incumbents, can become too focused on building better products and services for their most profitable customers and end up overlooking smaller customers in the process.

Innovation 226

Innovation Scale Startup Government 226

BetterCloud

NOVEMBER 5, 2019

a practice referring to how software-as-a-service (SaaS) applications are managed and secured through centralized and automated operations (Ops), resulting in reduced friction, improved collaboration, and better employee experience. SaaSOps and IT Manager at ClassPass. “I Here’s the definition: SaaSOps noun. : Randy Tanenhaus.

DevOps as a Service 76

DevOps as a Service Engineering Leadership Education 76

OPEXEngine

OCTOBER 5, 2021

In more mature software companies, we see oversized returns for companies that are moving to software-as-a-service subscription models (see Figure 1). While there were some worries that the transition to the service subscription model would reduce software’s traditional stickiness, those concerns may have been overwrought.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

FastSpring

MARCH 27, 2023

“It got us thinking: Why is there no purpose-built operating system for corporate learning and development teams, when their jobs are so strategic to the business, and they’re managing massive budgets, but they can’t track things like ROI?” And I just started a consulting business, it was a service business.

Payment Solutions 135

Payment Solutions Payment Services SaaS Payments VP of Engineering 135

Frontegg

MAY 24, 2021

The product provides API and services monitoring through it’s analytics dashboard, APIs and services monitoring dashboards, audit trails and configuration. You take ALL of your APIs, Databases, Services and UI, and push them ALL into one executable process. Mapping the autonomous domains and creating services per domain.

Software Review 98

Software Review SaaS DevOps as a Service Underperforming Technical Team 98

Frontegg

DECEMBER 2, 2021

A few weeks later, we were already running a beta version of the first product capability-as-a-service for a design partner. Can you afford to build endless subscription tier enforcement mechanisms, freemium support, trial support, self-service administration, onboarding forms, and different signup methods?

Underperforming Technical Team 93

Underperforming Technical Team Sales Hiring DevOps as a Service Scale 93

Baremetrics

DECEMBER 7, 2023

The gist of it is that Cost of Revenue includes costs that go into providing your Software as a Service. It’s up to you if you want to group up all software in one category under Cost of Revenue, or several software categories under hosting, support, and service delivery. Jason Cohen breaks down the question in his Quora post.

Startup 90

Startup Merchant Services DevOps as a Service SaaS 90

BetterCloud

NOVEMBER 30, 2018

This is the second part of our blog series on achieving effective SaaS management using a Zero Trust security model. In other words, every service request made by any user or machine is properly authenticated, authorized, and encrypted end to end. Authentication and Authorization as a Service must be based on many dynamic factors.

DevOps as a Service 49

DevOps as a Service Government Cloud Mobile 49

Intercom, Inc.

AUGUST 6, 2020

I was born and brought up in Bangalore, India, which is called the Silicon City of the world, or at least to India-servicing the world, maybe. I have always had technology as the underlying theme, whether that’s learning about technology companies in the context of consulting or financial services.

DevOps as a Service 143

DevOps as a Service Government Engineering Technology 143