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Forrester Research Publishes Best Practices Report on SaaS Operations

BetterCloud

Last week Forrester Research published its market research report titled “Best Practices For Software-As-A-Service Operations.” Power Up SaaS Operations With A Team, Tools, Automation, And Services. I&O pros must borrow from what they’ve learned from DevOps.”. The biggest issue for IT managers?

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12 Best Software for Customer Feedback to Gather Actionable Insights

User Pilot

Customer feedback software is the platform or tool that lets you collect and analyze insights on customer sentiment and feedback about your product and service. You can use it to measure customer satisfaction , conduct market research, etc. What is customer feedback software? Typeform Workspace.