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12 Best Software for Customer Feedback to Gather Actionable Insights

User Pilot

Searching for the best software for customer feedback to truly understand your customer sentiment ? Software for customer feedback has become essential for SaaS businesses that have customers in their hearts. UserVoice stands out as software for customer feedback with its collaboration and segmentation features.

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Forrester Research Publishes Best Practices Report on SaaS Operations

BetterCloud

Last week Forrester Research published its market research report titled “Best Practices For Software-As-A-Service Operations.” Power Up SaaS Operations With A Team, Tools, Automation, And Services. I&O pros must borrow from what they’ve learned from DevOps.”. The biggest issue for IT managers?