Intercom, Inc.

MARCH 15, 2018

Boss, a build your own search service, and they contacted me. Our biggest customers are externally these merchants that depend on us, but internally we have more than 300 engineers that depend on the tooling, platform and infrastructure we provide. One of the things I found as I’m desperately Googling “What is DevOps?”,

Engineering 214

Engineering Management Merchant Services DevOps as a Service 214

Baremetrics

DECEMBER 7, 2023

The gist of it is that Cost of Revenue includes costs that go into providing your Software as a Service. It’s up to you if you want to group up all software in one category under Cost of Revenue, or several software categories under hosting, support, and service delivery. Jason Cohen breaks down the question in his Quora post.

Startup 90

Startup Merchant Services DevOps as a Service SaaS 90

FastSpring

MARCH 27, 2023

And I just started a consulting business, it was a service business. And that kind of gave us a little bit of a head start to then bring together a couple of angels and like early stage investors to hire our first couple engineers and really pivot from being a service company to starting the path to becoming a software company.

Payment Solutions 133

Payment Solutions Payment Services SaaS Payments VP of Engineering 133