SaaStr

NOVEMBER 1, 2019

Why are metrics so important? About the episode: Steve Newman is the Founder & CEO @ Scalyr, the startup that helps your DevOps team solve more problems in less time with log monitoring and analysis in seconds. Why does Steve believe that ARR is not the leading metric? How did David make his way into the world of SaaS?

Technical Review 207

Technical Review Development Team Review Software Review Scale 207

ChurnZero

OCTOBER 26, 2021

Overall SaaS Award – Customer Service Category Winners: AppFolio Investment Management. Overall SaaS Award – Development + DevOps Category Winners: InfluxData. Quantum Metric. Quantum Metric. Overall SaaS Award – Commerce Category Winners: Chargify. OnDMARC / Red Sift. AppFolio Property Manager.

Development Team Review 98

Development Team Review Software Review Systems Review DevOps as a Service 98

Neil Patel

FEBRUARY 25, 2021

It is an extension of what we know as DevOps. DevOps is the process of organizing cooperation between everyone involved in the design and building of big data. These data set registries help track resources, project data, logs, and metrics. This process has been around for a while, but MLOps is still in its youth.

Artificial Intelligence 114

Artificial Intelligence Machine Learning DevOps as a Service Marketing 114

SaaStr

JUNE 27, 2019

The second is adoption of DevOps practices, and the third is a focus on a digital customer experience. We ingest more than 2 billion events and metrics per minute as we’re providing observability to our customers about what’s going on in their application and infrastructure environments. We operate at great scale.

Scale 239

Scale Enterprise Scaling Sales Hiring 239

CloudGeometry

APRIL 25, 2022

Start assessing what you will need to do by reviewing the AWS Well-Architected Security Pillar design principles and Google’s DevOps tech: Shifting left on security. #2 There’s a constant tension over-provisioning to meet service levels vs. your own cash flows. Nothing scares an enterprise customer like security risk.

Enterprise readiness 130

Enterprise readiness Enterprise Technical Review Software Review 130

Baremetrics

DECEMBER 7, 2023

The main benefits of categorizing your SaaS company’s expenses are more accurate metrics and forecasts, and getting a better understanding of your company’s overall spending. The gist of it is that Cost of Revenue includes costs that go into providing your Software as a Service. This is a v2.0

Startup 90

Startup Merchant Services DevOps as a Service SaaS 90

OPEXEngine

OCTOBER 5, 2021

In more mature software companies, we see oversized returns for companies that are moving to software-as-a-service subscription models (see Figure 1). While there were some worries that the transition to the service subscription model would reduce software’s traditional stickiness, those concerns may have been overwrought.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

Baremetrics

FEBRUARY 19, 2018

Proper expense categorization improves your visibility into your company’s spending while enabling more accurate metrics and forecasting. As a result, we typically spend the first couple of weeks with a new startup helping their bookkeeper to re-categorize their expenses before we can even begin forecasting or calculating metrics.

Startup 81

Startup DevOps as a Service Customer Lifetime Value SaaS 81

CloudGeometry

FEBRUARY 7, 2022

The Fundamental Goal of SaaS tenant Isolation – Know what tenancy is, its types, and key services from a user/customer context. A tenant is the set of application services dedicated to a single specific set of users and customers. It is the secret to effective tiering and scaling. Let’s take a closer look.

Well Architected Framework 130

Well Architected Framework SaaS AWS Construction 130

Audacix

JUNE 9, 2023

Cloud Security Platform Management (CSPM) Microsoft defines a CSPM tool as one that "identifies and remediates risk by automating visibility, uninterrupted monitoring, threat detection, and remediation workflows to search for misconfigurations across diverse cloud environments/infrastructure, including: Infrastructure as a Service (IaaS)."

Software Review 66

Software Review Software DevOps as a Service AWS 66

Sales Hacker

JANUARY 13, 2021

These companies resell the solution and bundle services around the solution to add value to the customer. They make their money on the margin from the software’s resell and their services to the end-customer. This approach works well when the licensee is required to host but prefers to outsource the DevOps. Customization.

Payment Solutions 89

Payment Solutions Payments Software Review Enterprise 89

Audacix

JANUARY 31, 2024

Once you have a clear idea of all your drawbacks and the gaps where automation testing tools can be beneficial for you, you can consult with a web app pentesting services company to know about the services and tools that they offer. But, with everyone buzzing about automated security testing, why should you consider doing that?

Software Review 75

Software Review Cybersecurity Scale DevOps as a Service 75

Chart Mogul

JUNE 23, 2022

If you think about your DevOps, moving from one cloud infrastructure setup to another is quite a demanding task that requires resources and manpower. If you’re finding yourselves thinking “I’m not sure if we can 100% trust our metrics” — happy to get you set up with ChartMogul for comparison & data audit.

SaaS 52

SaaS DevOps as a Service Marketplace as a Service Forecasting 52

Audacix

SEPTEMBER 2, 2020

Services running on open ports determined whether vulnerabilities exist or not with the help of the tool. I recommend that better measures of your application security posture are metrics like these: Vulnerability trajectory: are the number of high and medium-risk vulnerabilities increasing or decreasing across each sprint?

Software Review 52

Software Review Underperforming Technical Team DevOps as a Service Software Development 52

OpenView Labs

JUNE 8, 2021

Aspiring usage-based companies must select a value metric that works best for their customers and their product, as well as a pricing structure that minimizes friction in the customer journey. Product behavior: Analyzed product usage over time across customers, including a mix of different usage metrics. Decision [1 month] .

Pricing 52

Pricing Software Review Scale DevOps as a Service 52

User Pilot

JULY 17, 2023

Customer feedback software is the platform or tool that lets you collect and analyze insights on customer sentiment and feedback about your product and service. Integration: This user feedback software offers integration capabilities with popular services like Slack, Azure DevOps, and Zendesk. What is customer feedback software?

Software Review 19

Software Review Software AI Search DevOps as a Service 19

Chart Mogul

JANUARY 28, 2022

In a series of articles, we will share our experiences about: Our journey to AWS EKS (Kubernetes managed service). Lack of modern cloud features and managed services. But at the same time, we treated this move as an opportunity to modernize parts of our stack in service of expected user growth and an increased rate of progress.

K8S orchestration (Kubernetes) 52

K8S orchestration (Kubernetes) AWS EKS (Elastic Kubernetes Service) GCP(Google Cloud Platform) 52

Andreessen Horowitz

OCTOBER 16, 2023

When should companies offer services? Speaking of, we go beyond the typical discussion of product-market fit into the concept of product-market-sales fit, and what that means for product design, to services, to pricing and packaging, to product management, and more. What does this mean for product design and product management?

Product Marketing 78

Product Marketing Scale Sales Hiring Sales Recruiting 78

Intercom, Inc.

MARCH 29, 2022

Wayne Stewart, Head of CSS Cloud Growth – DevOps & IT at Atlassian: Thanks, Paul. My role at Atlassian is as a Support Manager of the DevOps IT Cloud Products team. So the way that we are working with Intercom is making a difference in the service that we’re delivering to customers. Wayne, thanks for joining us.

Scale 118

Scale Banking Technical Review Software Review 118

OpenView Labs

JULY 15, 2020

That last point is key—it’s easy to derive metrics and insights for isolated segments of the customer journey, but the real value is derived once you’re able to provide a complete view of the customer journey from beginning to end, allowing for further explanatory and predictive analysis when viewing these data in aggregate.

Scale 64

Scale Data Outsourcing Services DevOps as a Service 64

CustomerSuccessBox

FEBRUARY 28, 2022

Which is the key customer retention metrics to track?- Although it is a company providing telecommunication services it takes real charges and has managed to keep its margins high as a software company of about 52% at $2B in ARR. It targets SMBs and self-service businesses. Gross Retention Rate or the Net Retention Rate?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

BetterCloud

JANUARY 9, 2019

We’d then do a phishing campaign, collect metrics, and present on our findings. We need engineering teams to code fixes, or Platform Services to modify infrastructure, or IT to enable security features. Adjacent teams in this case are Platform Services (DevOps), IT, Engineering, and Architecture. Weekly check-ins.

Underperforming Technical Team 40

Underperforming Technical Team Software Review DevOps as a Service Scale 40

SmartKarrot

APRIL 14, 2022

Some of the tools in a platform act like services, while others act like interfaces. An AI-driven interface connects with AI-based services to give a solution. This website monitoring service uses a series of specialized modules to fulfill its job. These tools are compatible and interact with each other. AppDynamics. DynaTrance.

Artificial Intelligence 10

Artificial Intelligence DevOps as a Service Machine Learning AI 10

SaaStr

APRIL 17, 2019

Stephen Burton is VP of Smarketing at Harness, the industry’s first continuous delivery as a service platform. For Steve, what does devops really mean? What does Steve believe is the right culture for devops teams? How can a CEO determine when is the right time to fundamentally invest in devops? billion acquisition.

DevOps as a Service 100

DevOps as a Service Sales Recruiting Scale Sales Hiring 100

SaaStr

APRIL 16, 2020

So more than ever, companies need our services. Carolyn Guss: So we’re not necessarily expecting brand marketing to drive to very hard metrics. It comes from the DevOps methodology that we were really built on. So we are looking to cast a much wider net right now and get that message out there.

Scale 225

Scale Underperforming Technical Team Leadership Branding 225

SaaStr

FEBRUARY 21, 2020

David is also the author of foreentrepreneurs.com the must read blog in the world of SaaS metrics. Harry Stebbings: And David is also the author of foreentrepreneurs.com, the must read blog in the world of Saas metrics. . Loving our podcast content? Listen to the start of the episode for a promo code to our upcoming events!

Scale 221

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 221

Kellblog

JANUARY 30, 2021

The ongoing rise of devops. I loved Manav’s vision for securing the set of cloud-based data services that we can collectively call the “data cloud.” So it went with New York and financial services, it will go with Silicon Valley and tech. Sometimes, more. Database proliferation slows. It’s going well.

Technical Review 144

Technical Review Payment Services Payments AI Search 144

User Pilot

MARCH 4, 2025

Core performance monitoring: Tracks key performance metrics like page load time, First Contentful Paint (FCP), Largest Contentful Paint (LCP), Time to Interactive (TTI), and Cumulative Layout Shift (CLS) to measure how fast and stable a webpage loads. Cons It may not offer all the traditional performance metrics (e.g.,

Technical Review 52

Technical Review Software Review DevOps as a Service Systems Review 52

User Pilot

MARCH 31, 2025

It helps my team track real-time mobile app analytics metrics like user engagement, feature adoption , and performance issues to make ROI influenced decisions. If you're still figuring out your app's purpose and haven't quite defined those success metrics yet, don't worry. It depends on your specific use case.

Mobile 71

Mobile Payment Solutions Payments Payment Methods 71

Panintelligence

FEBRUARY 7, 2024

New SaaS Fintech technologies, products, and services emerge every year. Its ability to seamlessly integrate into a business’s operations and applications is no longer a need—it’s a want, a must—making SaaS the enabler of customizable and configurable financial services that meets the demands of modern-day business.

SaaS Payments 75

SaaS Payments Payments Technical Review Payment Services 75