ChurnZero

OCTOBER 26, 2021

As a customer-centric company, success is not only driven by customer delight, but also increased revenue and customer retention. Overall SaaS Award – Customer Service Category Winners: AppFolio Investment Management. Overall SaaS Award – Development + DevOps Category Winners: InfluxData. HiringThing. Quantum Metric.

Development Team Review 98

Development Team Review Software Review Systems Review DevOps as a Service 98

Teamgate

JUNE 11, 2025

By enabling smooth communication between microservices, Middleware centralizes logging and monitoring across services, allowing teams to detect and resolve issues more efficiently. These features not only enhance uptime and customer satisfaction but also reduce response times and minimize revenue loss caused by API failures.

Scale 52

Scale Payment Solutions SaaS Payments Payments 52

ProfitWell

FEBRUARY 26, 2019

Good morning subscription world. Answering emails daily, sending out invoices, or buying new office supplies will never become a project. ". GitLab, the DevOps software we know and love, just got even better with its 11.8 Abby here on February 26th, National Spay Day. And let's get rolling with today’s Subscription60.

Transportation 51

Transportation Payment Features DevOps as a Service Scale 51

OPEXEngine

OCTOBER 5, 2021

The shift to cloud-based subscription models is creating even more value in a thriving sector. In more mature software companies, we see oversized returns for companies that are moving to software-as-a-service subscription models (see Figure 1). Sticky after all. Four ways to drive value. Embrace the cloud operating model.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

Baremetrics

FEBRUARY 19, 2018

The main accounts are: Cost of Revenue. Cost of Revenue. First, let’s look at setting up your Cost of Revenue (sometimes called Cost of Sales, or Cost of Goods Sold ). This is where you record all of the costs that go to providing your service, such as hosting and customer support payroll. Sales & Marketing.

Startup 81

Startup DevOps as a Service Customer Lifetime Value SaaS 81

Sales Hacker

JANUARY 13, 2021

The licensor enjoys a new revenue stream. These companies resell the solution and bundle services around the solution to add value to the customer. They make their money on the margin from the software’s resell and their services to the end-customer. A supply chain management system licenses a BI application.

Payment Solutions 86

Payment Solutions Payments Software Review Enterprise 86

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. Ultimately, the purpose of generating revenue is what gets you in the business loop. Best practices: Consumption vs subscription.

Retention 52

Retention SaaS Payments Payments Payment Methods 52

OpenView Labs

JUNE 8, 2021

It coincides with achieving faster revenue growth at scale, building a truly customer-centric culture, and enabling a land-and-expand business model. Still, ditching subscription-based pricing is easier said than done. Enterprise: For teams that need unlimited users along with bespoke features and services.

Pricing 59

Pricing Software Review Scale DevOps as a Service 59

SmartKarrot

SEPTEMBER 25, 2020

Today in 2020, there exists a service-based digital solution for every other problem or cause. HubSpot is a pioneer brand when it comes to inbound marketing, sales, and services. With the influence of AI, it not only makes all its services more beneficial for the user but also generates huge productivity profits from them.

AI 8

AI Artificial Intelligence SaaS DevOps as a Service 8

SmartKarrot

SEPTEMBER 25, 2020

Today in 2020, there exists a service-based digital solution for every other problem or cause. HubSpot is a pioneer brand when it comes to inbound marketing, sales, and services. With the influence of AI, it not only makes all its services more beneficial for the user but also generates huge productivity profits from them.

AI 8

AI Artificial Intelligence SaaS DevOps as a Service 8

FastSpring

MARCH 27, 2023

And prior to that, I was an entrepreneur, and always wanted to go back to entrepreneurship but had a good thing going where I built a new revenue stream in this company, WTG, around corporate training, and that’s how I really fell into that industry and market. And I just started a consulting business, it was a service business.

Payment Solutions 136

Payment Solutions Payment Services SaaS Payments VP of Engineering 136

OPEXEngine

NOVEMBER 2, 2021

Software-as-a-service (SaaS) businesses are on track to generate some $105 billion in revenue this year, an accomplishment for a business model that, while it’s been around since the 1960s, didn’t evolve into its current form until a decade ago. And, if debt is the way to go, using what structure? The options are far more varied now.

DevOps as a Service 52

DevOps as a Service SaaS Outsourced Development Subscription 52

SaaStr

FEBRUARY 21, 2020

Prior to its July 2002 acquisition by Novell, SilverStream was a public company that had reached a revenue run rate in excess of $100M, with approximately 800 employees and offices in more than 20 countries around the world. David then joined Matrix from SilverStream Software, which he founded in June 1996.

Scale 213

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 213

User Pilot

MARCH 31, 2025

Or are we looking at long-term monetization through subscriptions or in-app purchases? API latency: Response speed from backend services. Error rates: Failures in logins, payments, or feature usage. This dashboard is best for engineering and DevOps teams. A mobile app KPI measures user engagement, retention, and revenue.

Mobile 71

Mobile Payment Solutions Payments Payment Methods 71