SaaStr
NOVEMBER 19, 2024
Builingd documentation like FAQs, help centers, and templates helped Drata scale to 100 customers in just 45 days. For example, say your company is going upmarket to Enterprise. You need to look at your CS segmentation strategy, uplevel your CS team to be Enterprise ready, and do digital implementation in the lower market.
CloudGeometry
APRIL 25, 2022
Now may be the time to turn your eyes to the enterprise readiness horizon. Here are seven things enterprise SaaS customers look for. #1 It’s not just that enterprises are rich targets. Support of multiple releases : Your latest and greatest may be ready before they are. They expect you to make that easy.
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Frontegg
NOVEMBER 25, 2021
Pros: Multiple social login options, Intuitive dashboard, Good documentation Cons: Escalating pricing options, Iffy customer support, Better for B2C Pricing: $130/month/3 SSO connections, up to 7000 MAU, up to 50 organizations only, M2M tokens adds to the pricing. #3 3 – Frontegg. 3 – Frontegg. Scaling up fast and need SSO?
Intercom, Inc.
NOVEMBER 4, 2021
Going upmarket usually involves a rebranding effort to appear more enterprise-ready. You can see a lot of the changes and updates on intercom.com, and all of those brand changes are kept in our brand guidelines document. If you enjoy our discussion, check out more episodes of our podcast.
Frontegg
NOVEMBER 12, 2020
Usually, we can move the usability up a notch by providing some level of documentation, external APIs, or even easing down the process of making the user story completed from the customer’s point of view. Not entirely, the control tier in this case could also be an external API with documentation.
Frontegg
JULY 22, 2021
3 – Documentation – The same applies also to documentation. Self-service documentation is one of the key ingredients in the “SaaS scaling sauce” today. Anything less can result in accelerated churn with a negative impact on your brand performance, especially when it comes to enterprise customers.
Clouded Judgement
APRIL 4, 2024
A S-1 is a document companies file with the SEC in preparation for listing their shares on an exchange like the NYSE or NASDAQ. The document contains a plethora of information on the company including a general overview, up to date financials, risk factors to the business, cap table highlights and much more. .
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