SaaStr

NOVEMBER 21, 2024

Just had a check-in call with a $50k a year vendor we use for SaaStr They sent a new sales rep to call who didn't know the account They just walked through a deck with data they didn't collect or know That we'd already read What a waste of everyone's time The Death of the… — Jason ✨????SaaStr 2025 is May 13-15✨ Lemkin (@jasonlk) October 2, 2024 So we’ve talked a lot on SaaStr about how Customer Success has changed over the past 24 months.

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Customer Success Revenue Sales Data 198

The Daily Egg

NOVEMBER 21, 2024

Out of all the elements on a web page or a featured ad, headlines are the ONLY element that ALL USERS will. The post How to Write World-Class Headlines Every Time appeared first on The Daily Egg.

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SaaStr

NOVEMBER 21, 2024

Dear SaaStr: What are the most overlooked habits that successful entrepreneurs swear by? My top list: Interview at least 30 candidates for every VP and other key position. Otherwise you will end up settling. Go visit all your largest customers at least twice a year. You can just do a product roadmap review. That always works. The ones you visit … rarely churn.

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Interviewing Churn Sales Business 179

Predictable Revenue

NOVEMBER 21, 2024

In a crowded market where competitors use similar tools, the edge lies in leveraging Apollo’s capabilities to find Alpha. The post Top 7 Apollo Features You’re Not Using with Jay Mount appeared first on Predictable Revenue.

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Revenue Marketing Development Sales 130

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

Stax

NOVEMBER 21, 2024

Whether you are starting a new online store or looking to grow your existing brick-and-mortar small business, you must make provisions for accepting credit card payments. A study by the Federal Reserve Bank of San Francisco showed that credit cards account for 31% of all payments, significantly more than cash at 18%, and debit cards at 29%. There is no way around it: credit cards are an essential part of the everyday life of your customers and you will only lose customers if you aren’t ready for

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Payment Services Merchant Services Payment Methods Payment Solutions 88

Buffer Resources

NOVEMBER 21, 2024

Managing social posts for all your accounts in one place makes life so much easier — that’s what Buffer is all about. While we’ve supported Creator and Business Instagram profiles for a while, many of you have asked for the ability to schedule content to your personal Instagram profiles too. We’re happy to share that now you can!

Social Media 56

Social Media Mobile Engagement Branding 56

How To Buy Saas

NOVEMBER 21, 2024

Running a call center is no easy task. You’re juggling changing call volumes, managing agent schedules, and keeping service quality steady. It gets even tougher with turnover rates soaring between 30% and 45% in the industry. Without the right approach, inefficiencies creep in, and burnout takes a toll on your team and customers. This article will show you practical ways to improve how your call center team works.

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Management Underperforming Technical Team Scale compliance 52

Buffer Resources

NOVEMBER 21, 2024

Hey folks 👋 It’s been a very blue week in social — a Blue sky week, that is. We’re big fans of Bluesky here at Buffer and have been since we first heard whispers about it last year. Fun fact: I’m user number #562! Bluesky is having a moment, and as such, we’ve pooled all the resources we can find to help you get your feet wet (or dive right in).

Social Media 54

Social Media Trends Mobile AI 54

BetterCloud

NOVEMBER 21, 2024

It’s long past Halloween, but IT horror stories happen no matter the season. Ensuring the security and integrity of your organization is the utmost priority in IT. Yet given the constant flow of information within organizations in terms of file sharing, the protection of sensitive data is often overlooked in one’s file sharing environment. What may seem like innocuous sharing activities can accumulate significant risks when multiplied across a larger user base.

Government 52

Government compliance Data Strategy 52

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

Blulogix

NOVEMBER 21, 2024

By BluLogix Team Future-Proofing Your Business with Revenue Management What is the role of revenue management in future-proofing a business, enabling proactive decisions and sustainable growth? Ready to see how BluIQ can transform your billing process and help you achieve integrated, automated, and accurate complex monetization? Schedule a demo with a BluLogix billing expert today and take the first step towards revolutionizing your revenue management.

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Revenue Management Business Telecommunications 52