Tue.Jan 02, 2024

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How to Optimize the User Onboarding Funnel for SaaS

Inturact

A SaaS (Software as a Service) User Onboarding Funnel is a structured process designed to guide new users from their initial interaction with a SaaS product to becoming proficient and engaged users.

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A Low Burn Multiple is Great. But — It Doesn’t Mean You Won’t Run Out of Money.

SaaStr

David Sacks classic post on Burn Rate Multiple is A+ and a key metric for every venture-backed startup. It simplifies a lot of complexity into one metric. That if you’re venture-backed, yes, you do have money to spend (and burn). But the best burn less each month than they bring in in new bookings and revenue (a Burn Multiple of 1x or less).

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KrispCall Review

The Daily Egg

Whether you’re looking to enter new markets or simply offer your existing customers a better experience, communication is key. Unfortunately, many businesses. The post KrispCall Review appeared first on The Daily Egg.

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Dear SaaStr: What Is The Worst Investment You Ever Made as a Venture Capitalist?

SaaStr

Dear SaaStr: What Is The Worst Investment You Ever Made as a Venture Capitalist? For years, I hadn’t lost any money on VC investments. But lemons ripened after the Great Boom of 2021, and now I have 4 investments of > $1m where I’ve lost almost all the money. There may be a few others. The common threads: ethical lapses, lack of 200% commitment in the founders, and/or similar issues in the CEO.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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ONLYOFFICE Review

The Daily Egg

Working on the cloud has many advantages, but you may prefer having all your software housed under your own servers. That way, The post ONLYOFFICE Review appeared first on The Daily Egg.

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Expert tips to unlock business growth with customer success operations

Totango

In an era when customer success (CS) has become pivotal, it’s no longer enough to have a team dedicated to CS. More importantly, you need an organizational strategy that ensures your customers don’t just come to you but stay, thrive, and become your biggest promoters. To transform your organization to reach this next level, enterprises often need a change agent who can help both functional teams and customers shift their behaviors to drive better results in the post-sales journey.

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GTM 75: The AI Evolution: Cross the Chasm of First to Future Iterations with Gong’s EVP Eran Aloni

Sales Hacker

Eran Aloni is the Executive Vice President of Product Strategy and Ecosystem at Gong. He has been a leader at Gong for eight years, previously holding titles of Chief Customer Officer and Chief Operating Officer. What You Will Learn: Eran’s career advice to younger go-to-market professionals. Two stages of AI advancements and which is more valuable.

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Nimble Introduces Multi-Value Custom Fields for Precise Data Management

Nimble - Sales

We are delighted to announce a significant update to Nimble’s Custom Fields—introducing Multi-Value Custom Fields to refine your contact data management! This new feature enables the recording of varied information within every contact record, presenting a more detailed approach in contrast to our previous, single-value custom fields. Multi-Value Custom Fields work as smart tools to […] The post Nimble Introduces Multi-Value Custom Fields for Precise Data Management appeared first o

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Increase Customer Loyalty and Retention with Subscription Bundles

Zuora

From news to vacation stays, even to enhanced car features, consumers worldwide can now access subscriptions for just about anything. […] The post Increase Customer Loyalty and Retention with Subscription Bundles appeared first on Zuora.

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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The Financial and Professional Gains of Going Alcohol-Free with James Swanwick

30 Day Leadership

Ever wondered if your nightly drink is more costly than it seems? In this episode, James Swanwick, founder of Alcohol-Free Lifestyle, returns to discuss with Nils how a healthier relationship with alcohol can lead to income growth, career advancement, and a boosted mindset. Plus, they delve into the hidden costs, both financial and personal, that often go unnoticed.

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Unlocking the Power of First-Party Data: Agility in a Changing Digital World

Zuora

Starting in early 2024, Google is phasing out use of third party data collection (cookies) and now rendering first-party data […] The post Unlocking the Power of First-Party Data: Agility in a Changing Digital World appeared first on Zuora.

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Using SubscriptionFlow Integration to Master SaaS Payment Processing

Subscription Flow

The SaaS industry has been growing at a phenomenal rate for quite some time now, prompting many businesses to now think of ways in which they need to invest in efficient ways of running their business in the SaaS world. In doing so, SaaS businesses of all sizes face common payment processing SaaS challenges. This is because payment processing for SaaS is more complicated than collecting one-time payments, as it diverges into sub-forms that range from invoicing to managing subscription plans to c

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Unlocking the Power of First-Party Data: Agility in a Changing Digital World

Zuora

Starting in early 2024, Google is phasing out use of third party data collection (cookies) and now rendering first-party data the most important information for digital marketing. Whereas third party data relies on websites collecting and re-selling user insights, first-party data comes from users directly providing brands with their personal information; this shift is monumental […] The post Unlocking the Power of First-Party Data: Agility in a Changing Digital World appeared first on Zuo

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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MetaTrader VPS Hosting: What You Need to Know

SaaS Metrics

So you want to take your forex trading to the next level with expert advisors, eh? To run your MetaTrader bots 24/7, you’ll need a virtual private server or VPS. A VPS allows your EAs to do their thing nonstop without interruptions from your internet connection or computer issues. With a forex. Read more The post MetaTrader VPS Hosting: What You Need to Know first appeared on SaaS Metrics.

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The 5 Benefits of Continuous Controls Monitoring

Scytale

One of the most critical challenges for Chief Information Security Officers (CISOs) today is to maintain an accurate inventory of an organization’s digital assets. In reality, a significant portion of organizations struggle to adequately control and identify their digital assets, providing a vast attack surface for adversaries. As companies rapidly adopt cloud and cloud-based technologies, the threat landscape adapts as well.

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Here’s Every New Feature Threads Has Built Since Launch (+ How to Use Them)

Buffer Resources

After a record-breaking launch and a quick drop-off in regular users, Threads is on the up once more. The Instagram- (read: Meta-) owned platform rocketed to 100 million sign-ups within days of its launch in June 2023. However, Threads’ barebones features failed to hold users’ interest, and within weeks, active users, time spent, and sessions were down by 75 percent.

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Kellblog Predictions for 2024

Kellblog

Well, it’s that time of year again, time for my annual predictions post, now in its tenth incarnation. As per my custom, let’s review my 2023 predictions before presenting those for 2024. Please remember that I do these for fun and fun alone. See my FAQ for my terms, disclosures, disclaimers, et cetera. 2023 Predictions Review 1. The great pendulum of Silicon Valley swings back.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.