User Pilot

JULY 30, 2024

User interface design is not just about drawing buttons and icons—it’s about designing the way users can interact with your product. But as a SaaS business, how can you design a UI that opens the door to increase product engagement ? Let’s explore what user interface design is, its importance, and the essential principles and elements for creating engagement—driving UIs in SaaS: TL;DR User interface (UI) design involves crafting visual and interactive aspects of digital products to ensure they a

User Experience 82

User Experience ChatGPT Engagement Mobile 82

SaaStr

JULY 30, 2024

Okta’s VP of Engineering, Monica Bajaj, and Senior Director of Platform Product Marketing, Priya Ramamurthi, share Okta’s playbook to PLG, developer experience, and Enterprise ARR. It all boils down to one thing: you have to be able to work with other teams within your organization to understand what the customer requires and how to execute and deliver it.

Underperforming Technical Team 213

Underperforming Technical Team Enterprise Scale Payments 213

Payrix

JULY 30, 2024

Why there’s greater value in a payments integration supported by white-glove service than a DIY, documentation-driven approach The decision to embed payments into your software platform as a key part of your growth strategy is a significant starting point from which you can create new value and revenue streams for your business. It’s a major milestone that can set you up for profitable opportunities ahead.

Merchant Services 147

Merchant Services Payments Payment Solutions Payment Services 147

SaaStr

JULY 30, 2024

Dear SaaStr: I’ve Started to Hate Selling. Would I Be Happier as Sales Manager Instead? Yes, you will also hate sales management. Maybe not being a founder, or a manager in another function. But you will ultimately not be good at sales management, and thus not happy at it. Why do I say this? Because the best sales leaders I know … also love to sell.

Management 212

Management Sales 212

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

Stax

JULY 30, 2024

Credit cards are incredibly convenient as a payment method. The modern-day merchant simply can’t afford not to accept them at their business. Unfortunately for them though, credit card payments come with a cost. For perspective, US businesses paid a staggering $100.77 billion in fees for accepting Mastercard and Visa credit cards in 2023. This was, in fact, the first time that swipe fees for these two card networks crossed $100 billion.

Merchant Services 88

Merchant Services Accept Credit Card Payments Payment Services Payment Methods 88

Sales Hacker

JULY 30, 2024

Sam Blond is the former Chief Revenue Officer at Brex, where he scaled revenue from $1M to hundreds of millions in ARR. Prior to Brex, Sam served as VP of Sales at Zenefits, growing revenue from $1M to $70M in just two years. After his operating roles, Sam joined Founders Fund as an investing partner before leaving to co-found a new startup. Discussed in this Episode: Why investing early in sales ops and rev ops is critical for scaling revenue.

Sales Hiring 90

Sales Hiring Scale Scaling Advertising 90

BetterCloud

JULY 30, 2024

With many businesses operating with a geographically dispersed workforce, respecting time zone differences is crucial for a positive onboarding experience. Different time zones create a logistical hurdle for a smooth onboarding experience. Imagine a new hire in India starting at 9 AM Monday, while IT support in New York is unavailable in the Eastern Time Zone where it would be 11:30PM on a Sunday.

Onboarding 52

Onboarding Business Management 52

Chart Mogul

JULY 30, 2024

Find everything involved with SaaS funding, from the types of funding to navigating the investment process (with first-hand lessons and insight from SaaS VCs). Securing SaaS funding can be exciting but nerve-racking – understandably, it may be the starting point for significant growth. Whether it’s deciding which type of funding to pursue, knowing where to find investors, or even navigating the whole process, it’s bound to make anyone feel uneasy.

SaaS Payments 52

SaaS Payments Investment Payment Methods Payments 52

How To Buy Saas

JULY 30, 2024

In a rapidly changing technological world, knowledge and inflexibility are essential. DevOps training has surfaced for IT professionals as a critical way to strengthen skill sets, meet job prospects, and promote organizational success. In this section, we’ll bandy the numerous benefits of DevOps training and show you why DevOps training can be precious for IT professionals.

Software Delivery 52

Software Delivery Software Development AWS Trends 52

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

SaaS Metrics

JULY 30, 2024

Online slot platforms offer a thrilling and convenient way to enjoy casino games from the comfort of your home. While the excitement of hitting the jackpot can be enticing, it’s crucial to approach online slot gaming with a mindset focused on safety and responsibility. Here are some valuable tips to ensure your. Read more The post Tips for Safe and Responsible Play on Online Slot Platforms first appeared on SaaS Metrics.

Metrics 10

Metrics SaaS 10