The Daily Egg
OCTOBER 21, 2024
End user experience monitoring, or EUEM, is the process of tracking and evaluating how users interact with software. This could be an. The post 7 Must-Have Metrics for End User Experience Monitoring appeared first on The Daily Egg.
FastSpring
OCTOBER 21, 2024
At FastSpring, we’re always striving to provide our users with the best tools to enhance their FastSpring experience. One of the features that has been quietly revolutionizing the way our users interact with Store Builder Library (our JavaScript library), our APIs, and our webhooks is Recipe Docs. If you haven’t had a chance to explore it yet, let me show you why this feature is so powerful and why it’s quickly becoming a favorite among our users.
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Scytale
OCTOBER 21, 2024
We know how difficult it can be for organizations to gain the trust of BIG clients, which is why getting that “SOC 2 Certified” badge is the solution you may not have realized you needed. Regardless of whether you’re running a startup or a more established business, this certification is the key to unlocking deals you once thought were out of reach.
Stax
OCTOBER 21, 2024
Accepting credit card payments at your business is a surefire way of increasing customer satisfaction and retention. Don’t believe it? Here are the numbers to prove it. Over 80% of American adults owned at least one credit card in 2023. Also, credit cards contributed to 27% of the spending at point-of-sale (POS) systems worldwide. That’s over $10 trillion in transactions.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
Valuize Consulting
OCTOBER 21, 2024
Investing in customer success technology, like a Customer Success Platform (CSP), has the power to transform how your business retains customers, boosts engagement, and maximizes overall value. However, without the right strategy and execution, these investments can fall shortleaving you with underutilized tools, wasted resources, and frustrated teams.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Groove HQ
OCTOBER 21, 2024
I was listening to a testimonial from one of our long-term customers, who’s been using our ticketing software for over 10 years. Her story was very relatable…and I bet you share the same sentiment. Her business at the time was using Google Workspace for its customer support needs. The service team faced hurdles like: Overall, […] The post Finding the Best Ticketing Software for Your Small Business appeared first on Groove Blog.
Valuize Consulting
OCTOBER 21, 2024
Investing in customer success technology, like a Customer Success Platform (CSP), has the power to transform how your business retains customers, boosts engagement, and maximizes overall value. However, without the right strategy and execution, these investments can fall short—leaving you with underutilized tools, wasted resources, and frustrated teams.
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