Chargebee

FEBRUARY 14, 2024

SaaS businesses have a unique set of needs and challenges when it comes to payment processing. From creating a user-friendly checkout experience to collecting recurring payments and following tax laws in dozens of jurisdictions across the globe, it’s a lot to handle. That’s why having a payment gateway that works seamlessly is so essential. It’s just one piece of the SaaS payment puzzle, but everything becomes much easier if you have a gateway that works for your business.

SaaS Payments 52

SaaS Payments Payment Solutions Payment Services Payment Features 52

SaaStr

FEBRUARY 14, 2024

The landscape of customer success has been evolving rapidly. So much so that we seem to be releasing new content on customer success just about every week. Today we’re focusing on actionable insights you can use to drive down churn with customer success in today’s new era of SaaS efficiency. You Mon Tsang, CEO and co-founder of ChurnZero, Colleen O’Sullivan, VP of Integrated Customer Experience at Hubspot, and Jason Lemkin, SaaStr founder and CEO, give their take on where the custome

Customer Success 299

Customer Success Sales Hiring Scale Headcount 299

Nimble - Sales

FEBRUARY 14, 2024

This Valentine’s Day, let’s celebrate a different yet essential aspect of our professional lives: networking! Successful businesses thrive on networks of relationships that are built over time, which are crucial for sparking new opportunities, forming partnerships, and driving growth. We’ve connected with industry experts who have shared their insights and personal takes on how effective […] The post Heartfelt Connections: The Power of Relationships in Business Success ap

Business 130

Business 130

SaaStr

FEBRUARY 14, 2024

So times are tougher for some, but for the most part, not in leaders in Cloud security. Cloudflare is a great example. While it saw some slowdown last year, it’s now accelerating again with 2 record quarters of new bookings in a row. At ~ $1.5 Billion in ARR, it’s still growing 32% and it’s gotten pretty darn efficient, with 14% free cash flow margins now.

Cloud 278

Cloud Scaling Investment Revenue 278

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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

Predictable Revenue

FEBRUARY 14, 2024

Collin Stewart hosted the entrepreneurial mind of Sri Ganesan, the visionary behind Rocketlane, who shared game-changing insights The post Category Creation and Community Building with Sri Ganesan appeared first on Predictable Revenue.

Revenue 130

Revenue Development Sales 130

The Moz Blog

FEBRUARY 14, 2024

Learn about why building links with digital PR is so hard, and understand what you can do to take the pressure off.

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Andreessen Horowitz

FEBRUARY 14, 2024

The serverless platform shift is unfolding at a rapid pace. By that, we mean services that scale to zero, are globally distributed, and scale up based on demand. Having spent the last few years studying this market, we observed two key drivers behind the adoption of this platform shift — one architectural, and the other organizational. First, application logic is becoming event-driven for new apps, necessitated by high volume and low-latency communication between third-party APIs and microservic

Investment 115

Investment DevOps as a Service AI Search Application Development 115

Sales Hacker

FEBRUARY 14, 2024

The post How to Build and Execute a Signal-Based Sales System appeared first on GTMnow.

Sales 103

Sales 103

Kellblog

FEBRUARY 14, 2024

Today is the US launch of Startup Century , a new (and debut) book by Balderton partner James Wise. The book’s subtitle provides a great clue to its content:  why we’re all becoming entrepreneurs — and how to make it work for everyone. This is neither a how-to book on building startups nor self-interested VC propaganda designed to foster more startup activity.

Technical Review 98

Technical Review Technology Entrepreneurship Startup 98

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

User Pilot

FEBRUARY 14, 2024

What are the best Salesforce integrations in 2024? In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! TL;DR Salesforce integrations connect the CRM with other platforms to enhance functionality, streamline operations, and improve data sharing.

Payments 89

Payments Payment Services Payment Methods Payment Solutions 89

Sales Hacker

FEBRUARY 14, 2024

Join Jesse Williams, Founder of Stori, to learn how you can use messaging and positioning to actually impact your bottomline.

Sales 71

Sales 71

User Pilot

FEBRUARY 14, 2024

Are you a Salesforce or HubSpot user? For Userpilot customers, it doesn’t matter anymore. We have offered HubSpot integration since June 2023, and have just released the 2-way Userpilot Salesforce integration. Let’s see how product teams can leverage it to build better products and deliver excellent customer experience. TL;DR Userpilot is a product growth platform that allows you to track and analyze user behavior, collect feedback, and create in-app experiences to drive user engagem

AI 80

AI Engagement User Experience SaaS 80

GetUplift

FEBRUARY 14, 2024

If you’re a B2B marketer, then you (more than) know this simple truth: messaging is hard. (And by “messaging” I mean “what should this damn page say?!” ) Knowing exactly how to speak to your specific customers, what to say to them and how to say it, is challenging. (And ‘challenging’ is the understatement of the year.) And because nailing down the right message is hard, it’s not uncommon to find yourself staring at a blank screen for ages… tab jumping to something more interesting (like literall

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B2B Technical Review Payment Solutions Scale 65

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

User Pilot

FEBRUARY 14, 2024

Wondering whether Userpilot or Intercom is the best option for your SaaS company? This article is going to dive into the Userpilot vs Intercom debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? In the post below, we’ve covered all the common use cases and done an in-depth analysis of the key features of Userpilot and Intercom – as well as explaining which one is better in certain cases.

Software Review 52

Software Review SaaS Onboarding Benchmarks 52

Infinicept

FEBRUARY 14, 2024

Unlocking Merchant Pricing: Understanding Transaction Components, Fee Breakdowns, and Pricing Models in Payment Processing In this insightful webinar presented by our Co-CEO and Co-Founder, Todd Ablowitz, we break down the complexities of merchant pricing. Todd simplifies the intricate components of payment transactions and clearly break down how transaction fees are divvied up.

Merchant Services 52

Merchant Services Pricing Payment Services 52

User Pilot

FEBRUARY 14, 2024

Wondering whether Userpilot or Whatfix is the best option for your SaaS company? This article is going to dive into the Userpilot vs Whatfix debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? In the post below, we’ve covered all the common use cases and done an in-depth analysis of the key features of Userpilot and Whatfix – as well as explaining which one is better in certain cases.

SaaS 52

SaaS Underperforming Technical Team Onboarding Mobile 52

Subscription Flow

FEBRUARY 14, 2024

The reason why in today’s day and age a CRM software can be of assistance to a B2B company is by managing all the needs of its customers (the way Salesforce membership management does). Having a CRM like Salesforce for membership management allows your company’s technical staff to focus on other, more productive aspects of business management like expanding the company’s clientele and revenue.

Payment Features 52

Payment Features Payment Solutions Payments SaaS Payments 52

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

User Pilot

FEBRUARY 14, 2024

Wondering whether Userpilot or HelpHero is the best option for your SaaS company? This article is going to dive into the Userpilot vs HelpHero debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? In the post below, we’ve covered all the common use cases and done an in-depth analysis of the key features of Userpilot and HelpHero – as well as explaining which one is better in certain cases.

Software Review 52

Software Review SaaS Technical Review Systems Review 52

Buffer Resources

FEBRUARY 14, 2024

Podcasts have an undeniable allure for both their creators and fans. They hit all the right points – accessibility, depth, and variety – and have cemented their top content format status. As of 2024, over 5 million podcasts and 70 million episodes are available worldwide. With that many podcasts, you can be sure there’s a podcast for everyone.

Social Media 129

Social Media Entertainment Entrepreneurship Interviewing 129

User Pilot

FEBRUARY 14, 2024

Wondering whether Userpilot or Appcues is the best option for your SaaS company? This article is going to dive into the Userpilot vs Appcues debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? In the post below, we’ve covered all the common use cases and done an in-depth analysis of the key features of Userpilot and Appcues – as well as explaining which one is better in certain cases.

Software Review 52

Software Review SaaS Underperforming Technical Team Technical Review 52