SaaStr

MARCH 9, 2025

Navigating the AI Transformation Journey Calendly is taking a comprehensive approach to AI implementation across its entire customer experience – not just within the product itself. As CPO Steven Shu explains, “AI has the power to transform the customer experience within an app, across apps, and in every way that products overlap with human experience.” Bios: Steven Shu, Chief Product Officer at Calendly Steven brings over 8 years of AI expertise to Calendly.

AI 207

AI Scale Education User Experience 207

User Pilot

MARCH 9, 2025

What happens when you build a product or service around what you think potential customers want, only for them to buy something else? For starters, it shows you dont know your customers well enough. But worse than that, it leads to lower revenue, failed products, and plummeting customer loyalty. According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research.

SaaS 83

SaaS Social Media Interviewing Scale 83

Nimble - Sales

MARCH 9, 2025

Customer Relationship Management (CRM) tools have become essential for businesses looking to optimize their lead generation and sales processes. Among the many options available, Nimble CRM Prospector stands out as a powerful tool designed to uncover and connect with leads The post Best Examples of Using CRM Prospector to Increase Leads appeared first on Nimble Blog.

Sales 52

Sales Management Business 52

SaaStr

MARCH 9, 2025

Top Posts: #1. The 2021 GTM Playbook Is Mostly Dead. But Whats The AI Era Replacement? #2. Where Are The 2021 Unicorns Today? 60% Are Stuck In Limbo, Per Carta #3. Iconiq: Top Quartile B2B Companies Are Growing 100% at $25m ARR And Are Planning to Grow 35% Faster in 2025 #4. How AI is Really Changing SaaS From the CEO of Procore, co-CEO of Monday and Chair of HubSpot #5.

AWS 207

AWS AI B2B Startup 207

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

AI