SaaStr

NOVEMBER 18, 2023

SaaS products and services like Pilot track the finances of 1,000s of SaaS and other startup so they’re an interesting source of hard data. What does Pilot’s latest data say? Something that’s both not surprising but also pretty impactful: 57% of venture-backed startups will have to go “back to market” in 2024 to raise more capital.

Startup 301

Startup Venture Capital Azure AWS 301

The Daily Egg

NOVEMBER 18, 2023

Session Initiation Protocol (SIP) is the specific sequence of steps required to begin or terminate the transmission of voice or video data. The post Without SIP Security, Call Data Is An Open Book to Hackers appeared first on The Daily Egg.

Data 162

Data 162

SaaStr

NOVEMBER 18, 2023

Dear SaaStr: What are some best practices for selling a new product/service to your existing SaaS clients? First, make sure your NPS is high. And drive it even higher. Here’s the bottom line: if your NPS is say > 40 or so, a significant portion of your customers love you. If your NPS is say > 60 or so, a ton of your customers love you. Businesses are looking for solutions to their problems.

Customer Success 251

Customer Success Sales SaaS Marketing 251

The Daily Egg

NOVEMBER 18, 2023

For many business owners looking to set up or streamline their team’s telecom services, an IP PBX system can be an excellent. The post If You Can Stomach the IT Burden, an IP PBX Is Awesome appeared first on The Daily Egg.

Business 162

Business 162

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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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User Pilot

NOVEMBER 18, 2023

Knowing what your users like or dislike about your website or app can be extremely helpful, and user path analysis helps you uncover that. You can discover what paths your users take the most, and why, along with which paths they avoid or drop off from. These insights highlight potential opportunities for growth and pain points that need solving. In short, user path and product analysis are a necessity for all product managers trying to design a smooth user experience.

Software Review 89

Software Review User Experience Customer Lifetime Value Churn 89

User Pilot

NOVEMBER 18, 2023

Period-over-period analysis is one of the key ways to drive sustainable SaaS growth. The data obtained from the process lets you adapt and refine your strategies, ensuring you make proactive moves to improve key growth metrics. This article shows you: Five simple steps to perform period-over-period analysis. How to choose the date range for your analysis?

Retention 78

Retention Customer Lifetime Value Trends Metrics 78