SaaStr

JULY 14, 2024

Dear SaaStr: How Hard Is It to Break Into Venture Capital? It’s a tiny industry that is tough to break into. For sure. Truly tiny. There are only a few hundred VC firms, and each may only need 1-3 more junior investors. That means a handful of positions, really. There just aren’t that many VC firms, and they don’t have that many employees. But here’s the thing folks don’t get: just about every VC fund I know — including SaaStr Fund / 2024 itself — is hiring.

Venture Capital 300

Venture Capital Investment Startup 300

Tom Tunguz

JULY 14, 2024

Machine learning advances tend to evolve in bursts. Researchers publish a new paper with a newly discovered technique. It launches the industry forward & more researchers rapidly iterate to improve it further. Progress looks like this - a series of S curves one after another. No one knows the time period between the rapid progress or the slope of the curves or how much progress we’ll make during one of these curves.

AI Search 207

AI Search AI Machine Learning Artificial Intelligence 207

SaaStr

JULY 14, 2024

Hiring and Interviewing Tips: Jason emphasizes the importance of interviewing at least 30 candidates for a role and consulting with an expert in the field to interview the final candidate. This approach helps in identifying the best fit and avoiding future problems. Product-Led Growth (PLG) vs. Enterprise Sales: Jason discusses the evolution of PLG, noting that it’s essentially freemium with better analytics.

Sales Hiring 225

Sales Hiring Outsourcing Services Scale Interviewing 225

User Pilot

JULY 14, 2024

24.5%. That’s the average core feature activation rate across the companies we studied for our Product Metrics Benchmark Report 2024. This figure doesn’t give you a full picture because it doesn’t take into account the industry, company size, or acquisition model. Fear not, though, as we explore the data in more depth in this article. We also look at ways to improve the core feature activation rate for your SaaS product!

Benchmarks 86

Benchmarks Artificial Intelligence Underperforming Technical Team Onboarding 86

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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

Cobloom

JULY 14, 2024

When it comes to subscription businesses like SaaS companies, we hear about ARR all the time. ARR stands for Annual Run Rate, and in this post I'll define it for you, show you the calculation formula and offer guidance on using it correctly, before wrapping up with a tip on how to avoid doing the manual calculations yourself.

Payment Features 52

Payment Features Subscription SaaS Business 52

SaaS Metrics

JULY 14, 2024

Pick the best SaaS applications for IT Service Management and discover how they can revolutionize your operations—find out which one suits you best! The post SaaS Applications for IT Service Management: Top Choices first appeared on SaaS Metrics.

Management 52

Management SaaS Metrics Cloud 52

User Pilot

JULY 14, 2024

Sales-led companies have a higher user activation rate than product-led companies. Does it mean they do something better to activate their users? That’s one of the questions about user activation rates that we explore in our Product Metrics Benchmark Report 2024. And there are plenty more! You will also learn how to increase it for your SaaS product!

Benchmarks 82

Benchmarks Scale Onboarding Metrics 82

SaaS Metrics

JULY 14, 2024

Learn about the various SaaS business models and discover which one could lead your venture to success. The post Exploring Different SaaS Business Models: A Beginner’s Guide first appeared on SaaS Metrics.

Business Model 40

Business Model Business SaaS Metrics 40

User Pilot

JULY 14, 2024

Starting a career as a business intelligence analyst requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for business intelligence analysts, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Without further ado, let’s get into it!

Artificial Intelligence 52

Artificial Intelligence Business Payments Payment Solutions 52

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

User Pilot

JULY 14, 2024

Starting a career as an experience strategist requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for experience strategists, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Without further ado, let’s get into it!

Scale 52

Scale User Experience Education Onboarding 52

User Pilot

JULY 14, 2024

Starting a career as a UI designer requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for UI designers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Without further ado, let’s get into it! TL;DR A UI (User Interface) designer focuses on creating visually appealing and interactive elements for digital products.

Web Development 52

Web Development Web Developers Leadership Innovation 52

User Pilot

JULY 14, 2024

Starting a career as a CX product manager requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for CX product managers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Without further ado, let’s get into it!

Management 52

Management Artificial Intelligence Software Review User Experience 52

User Pilot

JULY 14, 2024

Starting a career as an interaction designer requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for interaction designers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Without further ado, let’s get into it!

User Experience 52

User Experience Systems Review Telecommunications Technical Review 52

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

User Pilot

JULY 14, 2024

Starting a career as a UX researcher requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for UX researchers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Without further ado, let’s get into it! TL;DR A UX researcher in SaaS specializes in understanding user behaviors, needs, and motivations through various research methods to inform product de

Interviewing 52

Interviewing User Experience Leadership Healthcare 52

User Pilot

JULY 14, 2024

Starting a career as a data scientist requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for data scientists, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Without further ado, let’s get into it! TL;DR A data scientist is someone who uses their knowledge of statistics, programming, and specific industry expertise to extract meaningful informat

Data 52

Data Technical Review Machine Learning Artificial Intelligence 52

User Pilot

JULY 14, 2024

Starting a career as a project manager requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for project managers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Without further ado, let’s get into it!

Management 52

Management Construction Social Media Communication 52

User Pilot

JULY 14, 2024

Starting a career as a UX designer requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for UX designers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Without further ado, let’s get into it! TL;DR A UX designer, or user experience designer, focuses on enhancing user satisfaction by improving the usability , accessibility, and pleasure provided

Technical Review 52

Technical Review User Experience Compensation Systems Review 52

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

User Pilot

JULY 14, 2024

Starting a career as a data analyst requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for data analysts, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Without further ado, let’s get into it! TL;DR A data analyst is a problem-solver who uses their technical skills to uncover valuable insights from data.

Artificial Intelligence 52

Artificial Intelligence Data Machine Learning Data Analysis 52

User Pilot

JULY 14, 2024

Starting a career as a product designer requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for product designers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Without further ado, let’s get into it!

Leadership 52

Leadership Healthcare Compensation User Experience 52