Fri.Apr 26, 2024

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How Shopify Implements AI Across Sales and Product with Mike Tamir, Head of AI at Shopify, and Rudina Seseri, Managing Partner at Glasswing Ventures

SaaStr

At SaaStr AI Day , Mike Tamir, Head of AI at Shopify, and Rudina Seseri, founder and Managing Partner at Glasswing Ventures, level-set about where we are in the cycle for Enterprises adopting AI and the critical work being done at Shopify to leverage AI and solve real problems. Mike and Rudina do a great job of explaining the complex AI terminology for everyday non-technical founders and leaders to understand and apply to their businesses.

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Clouded Judgement 4.26.24 - Azure Gives Positive Infra Software Preview

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Azure Report - Cloud Infra Looks Good! Microsoft kicked off earnings season with a bang! For software, all eyes were on Azure - which grew 31% YoY (ahead of expectations closer to 29%). What was arguably more impressive (and a better indicator of what’s to come for the rest of infrastructure software than overall Azure growth) was the Azure growth excluding

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Blues Bliss: How the Austin Blues Festival & Usio Akimbo Hit All the Right Notes

USIO

In the heart of Austin, where the vibrant culture and musical heritage intersect, lies a celebration that resonates with the soul of the city—the Austin Blues Festival starting April 27 and running through April 28, 2024. As the city gears up for another unforgettable gathering of music enthusiasts and performers, one name stands out as a beacon of support: Usio Akimbo.

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5 rules for token launches

Andreessen Horowitz

Want to launch a token? It's not always easy to know where to start. Try these five rules for token launches.

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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Combining SEO Data to Make Smarter Marketing Decisions — Whiteboard Friday

The Moz Blog

Join us in this Whiteboard Friday as we delve into the art of combining various data sources. Discover why this holistic approach is crucial for prioritizing tasks and gaining invaluable insights, and learn practical tips for seamless data integration.

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FastSpring at VivaTech 2024!

FastSpring

Ready to join Europe’s biggest startup and tech event with the leading startups, investors, executives, and media from 174 countries? If so, join FastSpring in Paris at VivaTech 2024 at Booth C45! We’d love to talk with you in person! Join us at the Paris Expo Porte de Versailles, in Paris, France, on May 22nd – 25th, for an extraordinary event dedicated to all things tech.

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How to Launch a Token: Operational Guidelines from Creation to Custody

Andreessen Horowitz

Token launches require key operational steps. This post lays out the logistics of establishing a protocol, ensuring it's secure, and more.

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13 Best Customer Tracking Software Options for Your Product

User Pilot

You’re looking to track your customer data and build your sales and marketing efforts around it. Do that by choosing the right customer tracking software for your business. However, it’s not easy to pick a tool among a myriad of tools available on the market. To help you out, we’ve come up with a list of the 13 best customer-tracking software solutions in the industry.

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How to Navigate Token Launch Risks

Andreessen Horowitz

Three different types of risks that arise from token launches, and three distinct but often complementary strategies for mitigating them

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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How Pix Helps Software Businesses Reach Buyers in Brazil

FastSpring

Navigating the maze of cross-border payments can be daunting for any software company going global. From juggling multiple currencies to accommodating varied payment options across regions, the challenges are real. For this reason, companies selling into Brazil have grown to love Pix. Not only is it a payment method that is instantaneous and convenient, but it’s available to anyone with a bank account in Brazil and has grown to be one of the largest payment methods in the region.

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AI Artist Retreat

Andreessen Horowitz

There is no excerpt because this is a protected post.

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The Ultimate Guide to SaaS Customer Success in 2024

User Pilot

Customer success is a core growth driver for any SaaS business. The SaaS market is crowded with tons of similar products and the best ones that stand out are those who delight their customers regularly. Are you wondering how to retain your customers and make them love your product? No worries! We have created an ultimate guide that will serve as a blueprint for SaaS owners to maximize SaaS customer success in 2024.

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Summary: The guide to book shifts for CSMs

ChurnZero

Every customer success leader knows that a book shift—reassigning accounts between customer success managers (CSMs)—is both inevitable and challenging. This comprehensive guide dives into the intricacies of managing a successful book shift, providing a detailed framework based on ChurnZero’s experience with a major book shift involving 750 accounts.

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Pricing Erosion: Definition, Causes, and How to Avoid It

TrackStreet

In a competitive industry for a specific type of product or service, businesses often engage in pricing wars that lead to a steady decrease in the value of goods. While this may be a good thing for consumers, it is detrimental to most of the brands involved, especially for those who lack the budget or uncompromising strategies to adapt to these dynamic market changes.

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The Impact of Internet of Things (IoT) on Our Homes

SaaS Metrics

As our world continues to digitally transform, the Internet of Things (IoT) has revolutionized the way live, specifically the way we interact with our living spaces, giving rise to the concept of smart homes. IoT devices range from smart thermostats to connected appliances and have seamlessly integrated into our households. They make. Read more The post The Impact of Internet of Things (IoT) on Our Homes first appeared on SaaS Metrics.

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How to Transfer Windows 11/10 OS to SSD Without Reinstalling Windows?

How To Buy Saas

“Hi, I just got a new SSD. And I want to how to move Windows 10 only to SSD as there is not enough space for cloning the how disk to the SSD. If anyone can give me a step-by-step guide to it, that would be great. My PC info: Windows 10 64bit, the SSD is 120GB.” How to migrate only Windows 10 to SSD without reinstallation? If you are looking for an efficient way of the switching system to your new SSD, follow through this tutorial page and you will make it on your own: Why Migrate Win

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Vector Databases and the Power of RAG

Andreessen Horowitz

In this episode of the AI + a16z podcast, Pinecone Founder and CEO Edo Liberty joins a16z’s Satish Talluri and Derrick Harris to discuss the promises, challenges, and opportunities for vector databases and retrieval augmented generation (RAG). He also shares insights and highlights from a decades-long career in machine learning, which includes stints running research teams at both Yahoo and Amazon Web Services.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng