Thu.Jan 18, 2024

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How to Follow Up on a Sales Lead: 5 Best Ways

Nimble - Sales

Securing a sales lead is just the first step; the real challenge lies in nurturing and converting those leads into satisfied customers. In this blog, we’ll delve into the art of following up on sales leads and explore five best practices to enhance your lead conversion rates. By mastering these strategies, you’ll not only optimize […] The post How to Follow Up on a Sales Lead: 5 Best Ways appeared first on Nimble Blog.

Sales 69
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Gartner: 2024 Will be Tougher Than We Thought, But We’ll Still Cross $1 Trillion in Software Spend

SaaStr

So Gartner is cutting back its growth projections for this year a bit. It was previously projecting a 13.8% spend in software spend in 2024 to over $1 Trillion. It’s now cutting that back a bit to 12.7% growth in 2024, basically flat with 2023. But that’s still a lot of growth. To over $1 Trillion in software spend worldwide — for the first time ever.

Software 286
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Why Settle for a Lame IVR Recording? Great Ones Are Free

The Daily Egg

We all know that first impressions matter, so if the programmed voice on your company’s IVR phone system is the first point. The post Why Settle for a Lame IVR Recording? Great Ones Are Free appeared first on The Daily Egg.

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Dear SaaStr: What Are The Most “Evil” Things That VCs Do?

SaaStr

Dear SaaStr: What Are The Most “Evil” Things That VCs Do? I’ve been on every side of the table, and had challenging experiences with my investors. I think what founders get wrong is not understanding incentives. VCs really do want you to be a big success. They can’t make money otherwise. No one is out to get you. So really, the ‘worst’ things VCs do are simply around incentive dis-alignments.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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7 Perfect Places For Visual IVR (+3 Where It’s Excessive)

The Daily Egg

As more and more companies are building their call center operations around VoIP and IVR technology, many are now adding visual IVR. The post 7 Perfect Places For Visual IVR (+3 Where It’s Excessive) appeared first on The Daily Egg.

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I Tried LinkedIn Premium as a Creator — Here’s My Honest Review

Buffer Resources

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  While actively hunting for my new role in early 2023, I took advantage of the free trial of LinkedIn Premium, then extended it for another few months. As a job seeker, the benefits were great — the platform recommended jobs I would be a top applicant for and allowed me to reach out to hiring man

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How to Maximize Brand Visibility With Employee-Generated Content

The Moz Blog

Discover the power of employee-generated content and how to harness it to boost your brand visibility.

Branding 115
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Pricing Survey: Types, Best Practices, and Examples

User Pilot

A pricing survey is the most surefire way to figure out an acceptable price range that maximizes profit without being prohibitively expensive — made possible through the power of user feedback. This guide will help you get to that optimal price point by conducting pricing surveys! TL;DR A product pricing survey (also known as “pricing studies”) is a set of questions used to inform overall pricing strategy based on how much consumers within the target audience are willing to pay for t

Pricing 87
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I Tried LinkedIn Premium as a Creator — Here’s My Honest Review

Buffer Resources

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  While actively hunting for my new role in early 2023, I took advantage of the free trial of LinkedIn Premium, then extended it for another few months. As a job seeker, the benefits were great — the platform recommended jobs I would be a top applicant for and allowed me to reach out to hiring man

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Introducing Raising Health: Fireside Chat with Sean Duffy

Andreessen Horowitz

Big news from a16z: Bio Eats World, our sibling show from a16z Bio+Health, is now Raising Health! We’re excited to share Raising Health’s first episode here where Sean Duffy, cofounder and CEO of Omada Health, joins Vijay Pande, founding general partner of Bio + Health. Sean and Vijay discuss the building and growth of Omada, from the early days to now.

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Three chief customer officer job descriptions we love

ChurnZero

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS enables customers to trade the large capital expenditures associated with traditional enterprise software for smaller operating expenses: a lower cost of entry, and minimal IT infrastructure to manage.

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Userlane for Onboarding Automation: Features, Pricing, and Review

User Pilot

Looking for an effective onboarding automation tool and wondering if Userlane is the best option for your SaaS company? With numerous Userlane alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your onboarding automation needs.

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Use Baremetrics to find the billing history for Chargebee Customers

Baremetrics

Are you feeling lost in the maze of Chargebee invoices? Finding your customers' billing history can be a tedious scavenger hunt. Manually sifting through reports and piecing together individual transactions just doesn't cut it.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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HelpHero for In-App Messaging: Features, Pricing, and Review

User Pilot

Looking for an effective in-app messaging tool and wondering if HelpHero is the best option for your SaaS company? With numerous HelpHero alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your in-app messaging needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.

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Use Baremetrics to calculate Churn for Chargebee customers

Baremetrics

Churn is the share of your customer base that has canceled over a defined period. It is usually measured per month. Churn can be calculated in two ways, namely customer churn and revenue churn , and there are good reasons to calculate both.

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Userlane for In-App Messaging: Features, Pricing, and Review

User Pilot

Looking for an effective in-app messaging tool and wondering if Userlane is the best option for your SaaS company? With numerous Userlane alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your in-app messaging needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.

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Use Baremetrics to calculate CAC for Chargebee customers

Baremetrics

Most online businesses use a customer relationship management ( CRM ) software package and/or payment processor to manage their billings because handling many customers across regions by hand is difficult, and in a competitive market there is no room for errors.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Userlane for Onboarding Automation: Features, Pricing, and Review

User Pilot

Looking for an effective onboarding automation tool and wondering if Userlane is the best option for your SaaS company? With numerous Userlane alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your onboarding automation needs.

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Use Baremetrics to calculate LTV for Chargebee customers

Baremetrics

To run a business online, you need a customer relationship management ( CRM ) and a payment processor to manage your customers and their invoices. This is because handling many customers across regions by hand is complex, and in a competitive market, there is no room for errors.

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HelpHero for Onboarding Automation: Features, Pricing, and Review

User Pilot

Looking for an effective onboarding automation tool and wondering if HelpHero is the best option for your SaaS company? With numerous HelpHero alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your onboarding automation needs.

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Streamlining Subscription Renewals with a Robust Billing Platform

Blulogix

Streamlining Subscription Renewals with a Robust Billing Platform By BluLogix Team Subscription renewals stand as a critical pillar in the structure of any subscription-based business, playing a significant role in both customer retention and as a potential point of revenue loss if not managed effectively. They are not just vital for keeping existing customers onboard but also present opportunities to enhance revenue and customer satisfaction.

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Buyer’s Guide: Finding The Best Payment Provider For Your Software

Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

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HelpHero for In-App Messaging: Features, Pricing, and Review

User Pilot

Looking for an effective in-app messaging tool and wondering if HelpHero is the best option for your SaaS company? With numerous HelpHero alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your in-app messaging needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.

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Top 8 Canva Alternatives for Professional Design in 2024

How To Buy Saas

Top 8 Canva Alternatives You Should Go For in 2024 for Design Alternatives Free Plan/Trial Starting Price Ratings Visme Free 12.25$ per month 4.9/5 Adobe Express Free 9.99$ per month 4.9/5 Pixlr X No 1.99$ per month 4.8/5 Picmonkey No 72$ per year 4.6/5 Stencil Free $9 per month 4.5/5 Snappa Free $10 per month 4.4/5 VistaCreate Free $13 per month 4.4/5 Fotor Free $8.99 per month 4.4/5 The market is flooded with many tools, such as Canva alternatives with the finest editing features.

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Userlane for In-App Messaging: Features, Pricing, and Review

User Pilot

Looking for an effective in-app messaging tool and wondering if Userlane is the best option for your SaaS company? With numerous Userlane alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your in-app messaging needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.

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Top 14 Twitter Alternatives for Brands Leaving X in 2024

How To Buy Saas

Top 14 Twitter/X Alternatives You Should Go For in 2024 Alternatives Free Plan/Trial Starting Price Ratings Threads Free Free Bulk msg/autoresponder/chatbot and more. Mastodon Free $24 per month for 100 users Pay per msg. Bluesky Free Needs Invitation code to join 4.3/5 Spill Free Join the waitlist for user verification 4.0/5 Reddit Free $5.99 per month 4.3/5 Discord Free $2.99 per month 4.4/5 Cohost Free $5 per month 4.7/5 Hive Social Free $0.99 for adding playlist 4.9/5 Counter Social Free Fre

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.