SaaStr
OCTOBER 16, 2024
The era of hyper-functional SaaS is here, and it’s reshaping the landscape of SaaS companies. At a recent SaaStr Workshop Wednesday , held every Wednesday at 10 a.m. PST, SaaStr CEO and Founder Jason Lemkin lays out how SaaS companies are now faced with the challenge of delivering more comprehensive, automated, and efficient solutions than ever before.
The Daily Egg
OCTOBER 16, 2024
UX research can seem intimidating when you first look at the costs. Companies invest in skilled researchers because great user experiences drive. The post How To Do UX Research Without a PhD or Massive Budget appeared first on The Daily Egg.
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SaaStr
OCTOBER 16, 2024
So RingCental is both an incredibly impressive SaaS and Cloud company — but also a bit of a cautionary tale. It’s been around for decades but has continued to iterate, expanding into the enterprise, the contact center, and so much more. Fast forward to today, it’s at: $2.43 Billion in ARR Growing 9%-10% With non-GAAP operating margins of 20.9% and yet … It trades at a $3 Billion maket cap, or 1.2x ARR Now they have $1.5 Billion in debt, so one could argue it’s reall
Subscription Flow
OCTOBER 16, 2024
In today’s fast-tracked financial landscape, billing software has become a need. To run a business is like trying to balance several stacked plates in your hands. To preserve that balance, you need to be extremely cautious and proactive. Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more.
Advertiser: ZoomInfo
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
SaaStr
OCTOBER 16, 2024
Dear SaaStr: Should I Fire a Sales Rep That Lied To Several Customers? I think most sales execs lie, at least a little bit. I don’t like it. But I’ve come to accept that you have to put gates and process around most sales execs, or most will lie, at least a little, to close the deal. We did a recent SaaStr survey and you said 97% of software sales execs lie at least sometimes, a little: Control it, or it will spiral.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
BlueSnap
OCTOBER 16, 2024
Businesses across the globe offer subscription services to allow customers to pay for their services, and there are plenty of subscription acceptance providers out there. One provider in particular, Zuora, a BlueSnap partner, helps businesses get the most out of subscriptions. The post The Ultimate Guide to Subscription Payments with Zuora appeared first on BlueSnap.
Scytale
OCTOBER 16, 2024
We get it – keeping up with new, ever-changing compliance requirements can be a nightmare, often resulting in a mild headache at best. There’s, however, no easy way around it as maintaining an effective corporate compliance program in today’s dynamic business world is essential not only for building trust with your key stakeholders but also for ensuring an effective and smooth risk management strategy.
SaaS Metrics
OCTOBER 16, 2024
In this comprehensive guide on SaaS metrics, you'll uncover essential strategies to drive business growth and. The post SaaS Metrics: a Complete Guide to Tracking Business Growth first appeared on SaaS Metrics.
Nimble - Sales
OCTOBER 16, 2024
Missed our recent webinar? No worries – we’ve got you covered! In this exciting session, the Nimble Team, including Jon Ferrara and Jenna Dreikorn explores Nimble’s new updates and Email Sequencing automations and its impact on accelerating customer outreach, lead qualification, and The post Webinar Replay: What’s New & What’s Coming to Nimble – Email Sequence Automation + Other Updates appeared first on Nimble Blog.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
SaaS Metrics
OCTOBER 16, 2024
What are KPIs in SaaS and how do they interconnect to drive growth? Discover the essential metrics that can transform your strategy. The post What Are KPIs in SaaS? first appeared on SaaS Metrics.
FastSpring
OCTOBER 16, 2024
Selling internationally can get complicated very quickly if you’re trying to manage cross border payments yourself. Foreign exchange rates, regulatory rules, payment systems, various bank accounts, establishing entities in different countries, and tax collection and remittance are just a few of the concerns you’ll need to stay on top of as your business expands into more countries and regions.
SaaS Metrics
OCTOBER 16, 2024
The key to understanding SaaS metrics benchmarks lies in comparing industry standards with your performance, but what happens when your numbers don't align? The post What Are SaaS Metrics Benchmarks? first appeared on SaaS Metrics.
Groove HQ
OCTOBER 16, 2024
Do you struggle to keep track of customer concerns through a standard mailbox like Gmail? It’s so easy for a single important email to get buried underneath hundreds of general inquiries. Or perhaps your team is wasting valuable time by switching endlessly between different support channels. There’s a lack of consistency in your responses because […] The post Zendesk vs Gmail vs Groove: What’s the Best Tool for Customer Support?
Advertiser: ZoomInfo
Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.
Nimble - Sales
OCTOBER 16, 2024
Missed our recent webinar? No worries – we’ve got you covered! In this exciting session, the Nimble Team, including Jon Ferrara and Jenna Dreikorn explores Nimble’s new updates and Email Sequencing automations and its impact on accelerating customer outreach, lead qualification, and The post Webinar Replay: What’s New & What’s Coming to Nimble – Email Sequence Automation + Other Updates appeared first on Nimble Blog.
Groove HQ
OCTOBER 16, 2024
Let’s talk about something that’s probably been keeping you up at night – your support agents’ performance. You know how crucial it is for your business that your agents are performing their best. So it’s frustrating when you can’t figure out why your customer satisfaction scores are poor. You might feel like you’re playing a […] The post How To Track Support Agent Performance appeared first on Groove Blog.
Scytale
OCTOBER 16, 2024
We get it – keeping up with new, ever-changing compliance requirements can be a nightmare, often resulting in a mild headache at best. There’s, however, no easy way around it as maintaining an effective corporate compliance program in today’s dynamic business world is essential not only for building trust with your key stakeholders but also for ensuring an effective and smooth risk management strategy.
Nimble - Sales
OCTOBER 16, 2024
Missed our recent webinar? No worries – we’ve got you covered! In this exciting session, the Nimble Team, including Jon Ferrara and Jenna Dreikorn takes a deep dive into Nimble’s latest updates and Email Sequencing automations. Learn how these new features can The post Webinar Replay: What’s New & What’s Coming to Nimble – Email Sequence Automation + Other Updates appeared first on Nimble Blog.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
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