Kalungi
OCTOBER 29, 2024
The B2B SaaS buying journey is anything but linear. Multiple stakeholders with varying job titles, responsibilities, needs, and motivations must align to justify an investment that involves spending someone else’s money. Marketers must navigate a complex web of decision-making, making demand attribution a common challenge.
SaaStr
OCTOBER 29, 2024
So it’s been a sloooow time in SaaS IPOs since the boom times ended in December 2021. There have been just 3 SaaS IPOs since December 2021: Klaviyo OneStream Rubrik And all were strong ones, at $500m+ ARR or so, growing ~50% or so. And that’s it. Two of the Last Three SaaS IPOs Barely Raised Any VC Capital At All But it doesn’t mean there aren’t plenty of good ones waiting.
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The Daily Egg
OCTOBER 29, 2024
The average UX designer’s salary hovers right around $114,000 in the US. The low end of the salary range is around $84,000. The post How To Push Your Starting UX Designer Salary Over $95K appeared first on The Daily Egg.
SaaStr
OCTOBER 29, 2024
Dear SaaStr: What Percentage Owership Do Venture Capitalists Want in Start-Ups? Roughly, it varies by stage, and how big the firm is. The earlier the stage, the more they want to own. And the bigger the firm, the more they want to own: Most Big VC Firms ($600-$2b+ in a fund) want to own 15%-20%+ of a start-up, ideally even 30% in a Series A investmen t.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Sales Hacker
OCTOBER 29, 2024
David Knight is the Co-founder and CEO of Avarra, an AI-powered platform that simulates human-to-human interactions to accelerate sales onboarding and training. With over 30 years of experience scaling companies from tens of millions to billions in revenue, including WebEx and Proofpoint, David brings a unique perspective on the intertwined nature of product and go-to-market.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Blulogix
OCTOBER 29, 2024
By BluLogix Team Effective Partner Management: Driving Channel Success in UCaaS Summary: Revenue management is a significant challenge for UCaaS providers due to dynamic pricing, fluctuating usage, and multi-tiered services. Learn how UCaaS companies can use data analytics to transform their revenue management—accurately predicting revenue, optimizing margins, ensuring compliance, and enhancing financial visibility.
Groove HQ
OCTOBER 29, 2024
Is your team providing inconsistent customer support? Maybe your agents aren’t on the same page about how to handle returns. Customers get different answers or levels of service depending on who they speak to. This results in misaligned expectations when those buyers return for additional support. A customer service training manual streamlines the onboarding process […] The post How To Create a Customer Service Training Manual appeared first on Groove Blog.
Scytale
OCTOBER 29, 2024
Navigating the world of information security isn’t for the faint of heart – that’s for sure – and it’s easy to see why. Between password management and protecting sensitive data, safeguarding your business can feel like an endless uphill battle. But what if there was a system that didn’t just patch things up here and there but provided an organized, strategic approach to managing your information security?
Groove HQ
OCTOBER 29, 2024
Are you struggling to keep up with customer requests? Are your support efforts disorganized and inconsistent, despite your team’s best efforts? A quality help desk goes a long way towards solving those problems. At the same time, there’s a new problem on the table – which help desk to choose! If you’re torn between some […] The post Zendesk vs Help Scout vs Groove: What’s the Best Customer Support Solution for Small Businesses?
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
How To Buy Saas
OCTOBER 29, 2024
In the current digital environment, an online presence is crucial for startups, not merely advantageous. With 53% of shoppers conducting research online before buying, the first impression your digital footprint creates plays a significant role in your business’s survival and expansion. Building a strong online presence immediately establishes a platform for ongoing digital interaction and sales.
Buffer Resources
OCTOBER 29, 2024
Nothing hurts more than thoughtfully creating an Instagram carousel in Canva or curating a photo dump only to publish and receive…crickets. Don’t worry — your content’s fine. You just need a better engagement strategy. Instagram engagement is more than just a numbers game — it’s about building genuine connections with your audience.
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