Kalungi

OCTOBER 29, 2024

The B2B SaaS buying journey is anything but linear. Multiple stakeholders with varying job titles, responsibilities, needs, and motivations must align to justify an investment that involves spending someone else’s money. Marketers must navigate a complex web of decision-making, making demand attribution a common challenge.

B2B 59

B2B SaaS Investment Marketing 59

SaaStr

OCTOBER 29, 2024

So it’s been a sloooow time in SaaS IPOs since the boom times ended in December 2021. There have been just 3 SaaS IPOs since December 2021: Klaviyo OneStream Rubrik And all were strong ones, at $500m+ ARR or so, growing ~50% or so. And that’s it. Two of the Last Three SaaS IPOs Barely Raised Any VC Capital At All But it doesn’t mean there aren’t plenty of good ones waiting.

AI 228

AI Cloud SaaS Investment 228

Sales Hacker

OCTOBER 29, 2024

David Knight is the Co-founder and CEO of Avarra, an AI-powered platform that simulates human-to-human interactions to accelerate sales onboarding and training. With over 30 years of experience scaling companies from tens of millions to billions in revenue, including WebEx and Proofpoint, David brings a unique perspective on the intertwined nature of product and go-to-market.

Scale 89

Scale Scaling Sales Funnel AI 89

SaaStr

OCTOBER 29, 2024

Dear SaaStr: What Percentage Owership Do Venture Capitalists Want in Start-Ups? Roughly, it varies by stage, and how big the firm is. The earlier the stage, the more they want to own. And the bigger the firm, the more they want to own: Most Big VC Firms ($600-$2b+ in a fund) want to own 15%-20%+ of a start-up, ideally even 30% in a Series A investmen t.

Investment 178

Investment Pricing Engagement Leadership 178

Speaker: David Warren

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

Groove HQ

OCTOBER 29, 2024

Is your team providing inconsistent customer support? Maybe your agents aren’t on the same page about how to handle returns. Customers get different answers or levels of service depending on who they speak to. This results in misaligned expectations when those buyers return for additional support. A customer service training manual streamlines the onboarding process […] The post How To Create a Customer Service Training Manual appeared first on Groove Blog.

Customer Support 59

Customer Support Onboarding 59

Groove HQ

OCTOBER 29, 2024

Are you struggling to keep up with customer requests? Are your support efforts disorganized and inconsistent, despite your team’s best efforts? A quality help desk goes a long way towards solving those problems. At the same time, there’s a new problem on the table – which help desk to choose! If you’re torn between some […] The post Zendesk vs Help Scout vs Groove: What’s the Best Customer Support Solution for Small Businesses?

Customer Support 59

Customer Support Business 59

Scytale

OCTOBER 29, 2024

Navigating the world of information security isn’t for the faint of heart – that’s for sure – and it’s easy to see why. Between password management and protecting sensitive data, safeguarding your business can feel like an endless uphill battle. But what if there was a system that didn’t just patch things up here and there but provided an organized, strategic approach to managing your information security?

compliance 52

compliance Data Software Management 52

How To Buy Saas

OCTOBER 29, 2024

In the current digital environment, an online presence is crucial for startups, not merely advantageous. With 53% of shoppers conducting research online before buying, the first impression your digital footprint creates plays a significant role in your business’s survival and expansion. Building a strong online presence immediately establishes a platform for ongoing digital interaction and sales.

Startup 52

Startup Social Media Marketplace as a Service Content Marketing 52

Buffer Resources

OCTOBER 29, 2024

Nothing hurts more than thoughtfully creating an Instagram carousel in Canva or curating a photo dump only to publish and receive…crickets. Don’t worry — your content’s fine. You just need a better engagement strategy. Instagram engagement is more than just a numbers game — it’s about building genuine connections with your audience.

Engagement 65

Engagement Social Media Trends Travel 65

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Enterprise