Wed.May 08, 2024

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From Prospect to Profit: Why You Should Stop Avoiding Follow-Ups — Nimble

Nimble - Sales

Let’s face it, it’s very rare for any sale to happen without a timely follow-up. How many times have you heard that 80% of sales require 5 follow-up calls but 44% of salespeople give up after just one follow-up? You’d think that if we knew that getting to “yes” during the sales process was simply […] The post From Prospect to Profit: Why You Should Stop Avoiding Follow-Ups — Nimble appeared first on Nimble Blog.

Sales 80
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5 Interesting Learnings from Datadog at ~$2.5 Billion in ARR

SaaStr

So Datadog remains one of the most iconic Cloud and SaaS leaders of this generation. Growth is still epic at almost $2.5 Billion — it’s still growing 27% a year (!). But like Snowflake, it’s a bit less of a mind-bending rocketship that it used to be, and has focused on efficiency as well. Today its non-GAAP operating margins are 27%, and it’s generating almost $800m of free cash flow a year!

Cloud 276
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A Series of Unfortunate Decisions

Tom Tunguz

When a person asks a question of an LLM, the LLM responds. But there’s a good chance of an some error in the answer. Depending on the model or the question, it could be a 10% chance or 20% or much higher. The inaccuracy could be a hallucination (a fabricated answer) or a wrong answer or a partially correct answer. So a person can enter in many different types of questions & receive many different types of answers, some of which are correct & some of which are not.

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AMA: Hot Takes on SaaS Metrics with SaaStr Founder Jason Lemkin

SaaStr

Everyone loves Ask Me Anything sessions with SaaStr founder and CEO Jason Lemkin, and for good reason. As a SaaS veteran who built and sold a software company for nine figures, invested in startups since 2013, 10x-ing his fund, and continues to build a powerhouse community of SaaStr fans, he offers some hot takes on the communities’ burning questions.

Metrics 271
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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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The Fastest Growing Category of Venture Investment in 2024

Tom Tunguz

The fastest growing category of US venture investment in 2024 is AI. Venture capitalists have invested $18.3 billion through the first four months of the year. At this pace, we should expect AI startups to raise about $55b in 2024. AI startups now command more than 20% share of all US venture dollars across categories, including healthcare, biotech, & software.

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How to Leverage BigQuery for Advanced Internal Link Analysis

The Moz Blog

Discover the potential of BigQuery for SEO. Dive deep into advanced internal link analysis and enhance your SEO strategies.

Strategy 113
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How to Build a Customer Success Dashboard Code-Free

User Pilot

Wondering how to build a customer success dashboard for your team? If so, we’ve got you covered! From the article, you will learn what a customer success dashboard is, why you need it, and what metrics it should include. And how to build a dashboard for your customer success team using Userpilot analytics ! Let’s dive right in! TL;DR A customer success dashboard is a kind of report where you can access and visualize all relevant customer success data.

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Protected: Boost Sales Outreach & Drive Conversions with Nimble’s New Email Sequences

Nimble - Sales

There is no excerpt because this is a protected post. The post Protected: Boost Sales Outreach & Drive Conversions with Nimble’s New Email Sequences appeared first on Nimble Blog.

Sales 58
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13 Ways to Satisfy Customer Needs and Exceed Customer Expectations

User Pilot

If your product doesn’t satisfy customer needs, its future looks bleak. You won’t be able to retain your users or convert them into paying customers. And it’ll be increasingly harder to acquire new ones. If you’re in such a tight spot or want to prevent getting there, this article can help. You will learn about different types of customer needs and how to identify them.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Finance 101 for Early Stage Startup Founders with Debbie Rosler

Mucker Capital

In this Mucker Growth Session, Debbie Rosler from Burkland dives into the fundamental financial best practices and infrastructure early -stage startups need to put in place. Finance 101: Why Should You Care? It's important for early stage startups to focus on finance from the very beginning. At the very earliest stages, startups are focused on extending their runway as long as possible.

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User Needs Analysis Example to Help You Identify Customer Needs

User Pilot

Have you been struggling to engage users and keep them coming back to your product? Or are you looking for ways to expand your user base to new demographics? In either case, using a product analytics tool to perform user needs analysis is the way to go. To help you with it, we’ve put together a user needs analysis example that outlines the key steps.

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How to Improve Your Team’s Performance and Prevent Burnout with Glenn Gow

Mucker Capital

In this Mucker Growth Session, CEO coach Glenn Gow discusses improving your team's performance and preventing burnout. PDF of Glenn's presentation slides Right Now, Things are Hard On any given day, being a CEO and founder is hard. Add in economic turbulence and uncertainty and it all gets even harder. Everything takes longer and it's tiring. If that is wearing you down as the CEO, imagine how your employees feel.

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How to choose the best outsourced SaaS marketing agency

Kalungi

For a growing business, plotting when and how to build your marketing function is as aggravating as it is important. Good marketers don’t come cheap, and getting set up with an in-house team is both time-consuming and a major commitment. That’s why many SaaS businesses turn to outsourced marketing agencies instead.

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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How to Improve Your Team’s Performance and Prevent Burnout with Glenn Gow

Mucker Capital

In this Mucker Growth Session, CEO coach Glenn Gow discusses improving your team's performance and preventing burnout. PDF of Glenn's presentation slides Right Now, Things are Hard On any given day, being a CEO and founder is hard. Add in economic turbulence and uncertainty and it all gets even harder. Everything takes longer and it's tiring. If that is wearing you down as the CEO, imagine how your employees feel.

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Navigating Real Estate Laws and Regulations for Profitable Investment

SaaS Metrics

Investing in real estate can offer huge rewards – think, profitable income streams and long-term value appreciation. But to truly capitalize on these benefits, you need to navigate the complicated web of real estate laws and regulations. This post covers essential areas to consider when making profitable investments in the industry. Knowing. Read more The post Navigating Real Estate Laws and Regulations for Profitable Investment first appeared on SaaS Metrics.

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Cyber Essentials Plus Checklist for 2024

Scytale

Regardless of your industry, a baseline foundation of cybersecurity is imperative. We know it, you know it, and your competitors know it. However, it’s one thing to understand the importance of following a strong security standard and a whole other ball game to actually implement the right controls for your specific threat landscape. That’s where Cyber Essentials comes into play.

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Fanatical Prospecting 101: A Beginner’s Guide

Teamgate

In the fast-paced world of sales, the ability to effectively prospect is what sets top performers apart from their peers. Fanatical Prospecting, a pivotal work by Jeb Blount, serves as a comprehensive guide for sales professionals looking to master the art of prospecting.

Sales 40
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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Cyber Essentials Plus Checklist for 2024

Scytale

Regardless of your industry, a baseline foundation of cybersecurity is imperative. We know it, you know it, and your competitors know it. However, it’s one thing to understand the importance of following a strong security standard and a whole other ball game to actually implement the right controls for your specific threat landscape. That’s where Cyber Essentials comes into play.

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Top 10 In-App Messaging Tools For Driving User Engagement

User Pilot

In-app messaging tools are powerful communication channels that improve app retention and enhance brand loyalty. As smartphones increasingly become central to the routine life of the modern person, in-app messaging enables you to engage your audience with just-in-time support. This article discusses how in-app messaging works and the tools to grow your product and business.