Fri.Jan 05, 2024

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Learning to Measure Key B2B SaaS Metrics with SubscriptionFlow

Subscription Flow

While the importance of SaaS B2B metrics has already been covered to death, what has not been covered in as much detail is the whisking out of important B2B SaaS product metrics from the unimportant ones. We have also not seen in the necessary amount of detail why certain metrics matter over others and why overlooking some is actually bad for your business in the long run.

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From Zero to Hero: How to Dominate Outbound SaaS Sales with Rippling and Founders Fund on CRO Confidential

SaaStr

In the latest episode of CRO Confidential, host Sam Blond, partner at Founders Fund and former CRO at Brex, sits down with Ashley Kelly, VP of Global Sales Development at Rippling. For context – Ashley had previously helped Sam scale Brex’s outbound sales from $2M to over $300M in ARR as Senior Director of SDR. Together they discuss: Scaling outbound sales and SDRS (sales development representatives) from 0 to $100M and beyond How to hire the right outbound sales team The SDR interv

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Every Self-Service IVR Customers Love Does These 7 Things

The Daily Egg

IVR, also known as an interactive voice response system, is a technology used by businesses to communicate with customers through voice and. The post Every Self-Service IVR Customers Love Does These 7 Things appeared first on The Daily Egg.

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Clouded Judgement 1.5.24

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now 10Y Rising The start of the year has not been kind to software stocks! In the basket I track and discuss in Clouded Judgement (~80 companies), no one is up on the year. In just the last couple weeks from mid December to today we’ve seen the 10Y move from 3.8% to 4%.

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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Hello world!

USIO

Welcome to WordPress. This is your first post. Edit or delete it, then start writing! The post Hello world! appeared first on USIO.

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How to Find the Right Credit Card Terminal for Your Business

Stax

Many merchants face the trouble of sifting through numerous credit card machine options, looking for a terminal that fits with their business. There are many different types of payment terminals to choose from, and you need one that’s going to help your business operate the most efficiently. Selecting the right payment processing terminal will not only help reduce your processing costs, but it’ll also increase your profits.

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DNA’s Potential to Store the World’s Data

Andreessen Horowitz

Nature’s blueprint – DNA – is an incredibly efficient machine. You cannot see it with the naked eye, yet it can last for hundreds, maybe even millions of years. Plus, the storage capacity of a single gram of DNA is over 200 million gigabytes! As the cost of DNA sequencing (reading) and synthesis (writing) comes down, scientists are looking to our very own biology for applications reaching as far as data storage.

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Best Practices for Mastering Lead Follow-Up

Nimble - Sales

In the landscape of sales and marketing, mastering the lead follow-up process is a cornerstone for success. It serves as the crucial link between initial contact and conversion, making it important for your business to navigate this stage with precision and strategy. At its essence, the lead follow-up process encompasses the strategic and systematic approach […] The post Best Practices for Mastering Lead Follow-Up appeared first on Nimble Blog.

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Best Offshore Software Development Countries: All the Global Hot Spots to Know in 2024

TurnKey Labs

Key takeaways: The market is full of offshore software development options, but which ones should you consider in 2024 to get the best quality software development talent?

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Key Definitions in Subscription Billing: Demystifying the Jargon

Blulogix

Key Definitions in Subscription Billing: Demystifying the Jargon By BluLogix Team Welcome to the fourth installment of our comprehensive guide on selecting the right subscription billing platform. Before we go much further, let’s go deep into essential definitions and concepts in the world of subscription billing. Whether you’re new to the subscription billing landscape or looking to deepen your understanding, this guide will demystify the jargon and provide you with the knowledge you nee

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The Best Technology Role Recruiting Firms In 2024

TurnKey Labs

Like many companies, yours likely relies heavily on skilled tech and IT professionals. They are the unseen force ensuring your business’s technology runs flawlessly. Without them, operations could face significant disruptions. But how do you discover and recruit these elusive tech experts?

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SaaStr + 20VC: Why 2024 Will Be Better, But Only So Much, For SaaS. And A Few Worries.

SaaStr

So Harry Stebbings and I got back together for the first 20VC of 2024! Will IPO windows open in 2024? Will Stripe and Databricks go public? Did Figma kill the M&A market in 2024? Will LPs allocate to new venture managers? Will many venture firms slowly die? This is the ultimate show with Jason M. Lemkin , Founder SaaStr on what the f happens in 2024 with many predictions… 1.

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How Much ‘Sales’ Should be in Product-Led Sales

Sales Hacker

Happy New Year! 2024, we’re officially here. This feels like the year that many companies have now realized that sales-led and product-led aren’t exclusive; they’re more of a spectrum. There is room for combinations in different parts of your GTM motion. The challenge comes down to knowing when and how much. When and how much product exposure is needed for people understand what you do… When and how much human interaction to add value… To help with this, I’m sharing insight on factors to

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.