SaaStr
AUGUST 21, 2024
So times are tougher these days for many, but in B2B2C … less so. Shopify is seeing growth accelerate. Canva is on fire at $2.4 Billion+ ARR, growing 40%, on the way to an IPO. And Toast is similarly executing at a high level. No downturn there. It’s at $1.3 Billion in ARR, growing a stunning 29%. Boom! And importantly, like Shopify, they expect that level of growth to continue.
Buffer Resources
AUGUST 21, 2024
Social media marketing is more complicated than ever. You need a proper strategy , content creation skills, copywriting formulas in your back pocket, and a knack for tying it all together. It doesn’t hurt to borrow the hard-earned lessons of industry experts who’ve come before you. Here are the top 12 courses to improve your social media marketing skills.
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SaaStr
AUGUST 21, 2024
So we’re scaling up the final speakers for 2024 SaaStr Annual, Sep 10-12 in SF Bay! We’re also starting to roll out sign up for 100s and 100s Braindates and Mentorship Sessions now, look for an email in your inbox soon if you are signed up for Annual! We’ll post the top ones soon! A look at the speaker line-up as of now: Tim Zheng, CEO @ Apollo Andrew Bialecki, CEO @ Klaviyo René Lacerte, CEO & Founder @ BILL Amit Jhawar, CEO @ Attentive (former CEO at Venmo) Sandhya Hegde
Predictable Revenue
AUGUST 21, 2024
We and PriceLevel partnered to provide transparency and understanding of the costs in the sales tech stack. This time AMs. The post The True Cost of AM Tools and Software appeared first on Predictable Revenue.
Advertiser: ZoomInfo
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
Payrix
AUGUST 21, 2024
Back to customer stories Delivering a premium payments solution to premium printers Payrix takes Inktavo’s payments to new heights with high transaction limits, greater efficiencies, and seamless access to working capital. The challenge: After simultaneously managing multiple payment vendors over the years, Inktavo, a software solution provider for the printing, promotional product, and branded merchandise industries, knew they needed to migrate their customers to a single Embedded Payments prov
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
User Pilot
AUGUST 21, 2024
Want to truly understand your customers and deliver experiences that keep them coming back for more? The secret lies in first-party data. This article will explore how to collect and analyze it effectively, diving into methods like feedback surveys, product analytics , and more. We’ll provide practical examples and actionable advice that will inspire you to create personalized user experiences based on data.
Groove HQ
AUGUST 21, 2024
A robust platform that can actively funnel email, calls, and social media into a unified inbox is a necessity. Why? Because it’s the backbone of quality customer service. Without clear organization and a centralized dashboard, it’s easy for high-priority concerns to get left on the backburner. Follow-ups are lost in the shuffle. No one is quite […] The post How To Choose the Best Customer Service Email Ticketing System for Your Small Business appeared first on Groove Blog.
User Pilot
AUGUST 21, 2024
If you want to get the data you need without having to collect it first, Heap tracking features can capture in-app events automatically and make retroactive analysis a breeze. But is Heap the best choice for your product management needs? Let’s explore: The types of events Heap can track and how to set them up. The main analytics tools Heap offers and how to use them effectively.
The SaaS CFO
AUGUST 21, 2024
The Software as a Service (SaaS) business model revolutionized the on-premise software industry. I started out in software in 2004. One-time software sales and annual maintenance at 18% of the perpetual license. We weren’t talking CAC Payback and Gross Revenue Retention. But we were talking gross margins and margins by revenue stream. SaaS introduced a […] The post How to Properly Structure Your SaaS Accounting Foundation appeared first on The SaaS CFO.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
Groove HQ
AUGUST 21, 2024
Think about the last frustrating, hair-pulling experience you had when dealing with customer support. Maybe you needed to return a product, or troubleshoot a technical issue. While it may have been an isolated incident, chances are you came away feeling pretty negative about the business in question. It’s even possible you debated changing providers, or […] The post How To Keep Customers Coming Back (6 Ways To Cut Churn) appeared first on Groove Blog.
Inturact
AUGUST 21, 2024
Ever feel like you're stuck in a game of customer tug-of-war? One minute you're celebrating a new sign-up, the next you're watching them walk away. It's enough to give anyone whiplash. But that's the truth of SaaS. Getting customers is only half the battle. Keeping them is another half and an even tougher battle sometimes. It's where many of us start to sweat.
Teamgate
AUGUST 21, 2024
In this article, we explore the top five alternatives to eLeads CRM, highlighting their key features, benefits, and ideal use cases. eLeads CRM is a well-known customer relationship management system that has gained popularity, particularly in the automotive industry. It offers robust tools designed to manage customer interactions, streamline sales processes, and enhance marketing efforts.
SaaS Metrics
AUGUST 21, 2024
Keen to find the perfect hosting plan? Discover essential tips to match your site's traffic needs before it's too late! The post How to Select the Right Hosting Plan for Your Traffic Needs first appeared on SaaS Metrics.
Advertiser: ZoomInfo
Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.
Scytale
AUGUST 21, 2024
The world is becoming increasingly more tech-driven, so having solid data security and compliance is a must for all kinds of businesses. The debate of HITRUST vs SOC 2 getting a lot of attention as companies look to build trust with their clients and partners while staying on top of strict regulations. Knowing the difference between HITRUST certification vs SOC 2 certification, and their benefits and challenges, can help you figure out which one fits best with what your business needs and your c
SaaS Metrics
AUGUST 21, 2024
Learn key factors to consider when selecting web hosting for your portfolio site, and discover how the right choice can elevate your online presence. The post How to Choose the Best Web Hosting for Your Portfolio Site first appeared on SaaS Metrics.
Subscription Flow
AUGUST 21, 2024
Customer satisfaction plays a pivotal role in company success. Businesses nowadays, especially SaaS companies, are on the hunt for tools that can help them streamline their workflow and improve client interactions. Zendesk is one such tool that can enhance a company’s overall efficiency with its customer engagement software. In this blog, we will discuss what is Zendesk used for, and explore its role in customer support and management for SaaS businesses.
Scytale
AUGUST 21, 2024
The world is becoming increasingly more tech-driven, so having solid data security and compliance is a must for all kinds of businesses. The debate of HITRUST vs SOC 2 getting a lot of attention as companies look to build trust with their clients and partners while staying on top of strict regulations. Knowing the difference between HITRUST certification vs SOC 2 certification, and their benefits and challenges, can help you figure out which one fits best with what your business needs and your c
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
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