SaaStr

SEPTEMBER 2, 2024

Dear SaaStr: Should You Always Ask a Co-founder to Invest Their Own Money? No. Especially if they haven’t really made any money yet, and you have more. In both my start-ups, I was the only founder to contribute cash. It didn’t matter. Yes, you need money one way or another to startup. But writing code, bringing in the first customers, raising seed funding, recruiting the team, and almost anything else is more important than money.

Investment 266

Investment Startup Leadership 266

Tom Tunguz

SEPTEMBER 2, 2024

When the internet became popular in the 1990s, websites were static & adopted the design language of their creators : blue links & images. Then, we added interactivity with Javascript. In 2005, Gmail claimed the title of most sophisticated app. Soon there after, Google Maps enabled interactivity in the browser for 2D maps. Next, the first mobile apps were launched.

AI 219

AI Mobile 219

Scytale

SEPTEMBER 2, 2024

ISO 27001 is one probably the most widely recognized and respected information security standard in the world. But what does that have to do with your business? ‘Information security’ sounds like an abstract, complex technical issue; the kind of thing only data centers and secret government agencies have to worry about. And that may once have been true.

compliance 98

compliance Scale Social Media Government 98

Buffer Resources

SEPTEMBER 2, 2024

On any given day, you're creating social media posts, repurposing existing content, staying on top of trends across platforms, reviewing your analytics for social media reporting, and so much more. Phew. Doing all of this manually can make you bone tired and burned out. Luckily, there are plenty of social media management tools to take some of the tasks off your to-do list.

Social Media 90

Social Media Management Software Review Pricing 90

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

User Pilot

SEPTEMBER 2, 2024

Think of your favorite coffee shop. It’s not just the aroma of freshly brewed coffee that keeps you coming back—it’s the way the barista greets you with a smile, knows your usual order, and even suggests new blends based on your tastes. This personal touch turns each visit into an experience rather than a transaction. Now, imagine applying this level of understanding and customization to your marketing strategy.

Marketing 92

Marketing Underperforming Technical Team Education Interviewing 92

User Pilot

SEPTEMBER 2, 2024

Userpilot’s SaaS Product Metrics Benchmark Report has found that compared to other industries, healthcare SaaS companies perform lower across most of the 6 metrics we studied. What are the reasons? That’s what we try to explain in the article. You will also learn how healthcare companies can improve their product metrics. Companies by industry analyzed in our Product Metrics Benchmark Report 2024.

Healthcare 83

Healthcare Benchmarks Metrics Onboarding 83

Groove HQ

SEPTEMBER 2, 2024

Helpdesk ticketing software can provide your support team with needed features and help them perform at their best. Or it can overcomplicate their workflows and create confusion. There’s no one best helpdesk for everyone. For example, while they have a lot to offer, ‘enterprise’ solutions may not speak to the needs of your small business.

Business 52

Business Enterprise Software Customer Support 52

User Pilot

SEPTEMBER 2, 2024

Is Microsoft Clarity vs Hotjar a better choice for your product analytics needs? Both tools are quite popular and come with their unique sets of advantages and drawbacks. Ultimately, you should choose the one that better suits your specific business requirements and budget. In this guide, we’ll go into the specifics of each tool and give you side by side comparison, making it easier for you to pick one.

Engagement 82

Engagement User Experience Pricing Data 82

Nimble - Sales

SEPTEMBER 2, 2024

Example 1: Enhancing Client Relationship Management and Lead Nurturing Background: Sarah, a real estate agent with a few years of experience in the industry, was facing challenges in managing her growing client base. She often struggled to keep track of The post Examples of using CRM for real estate agent appeared first on Nimble Blog.

Management 52

Management Sales 52

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

SaaS Metrics

SEPTEMBER 2, 2024

Perfecting your SaaS performance goals requires precision and adaptability—discover the key strategies that can propel your business forward. The post How to Set and Track SaaS Performance Goals first appeared on SaaS Metrics.

SaaS 52

SaaS Metrics Strategy Business 52

Chargebee

SEPTEMBER 2, 2024

Understanding why customers cancel their subscriptions is the key to refining product-market fit and achieving sustainable growth. For AI businesses, where innovation is rapid and competition fierce, knowing what drives customer decisions can make all the difference in the crucial early years of development.

Product Marketing 52

Product Marketing AI Business Marketing 52

SaaS Metrics

SEPTEMBER 2, 2024

With machine learning revolutionizing SaaS analytics, what challenges will you face in integration and how can overcoming them reshape your data strategy? The post The Role of Machine Learning in SaaS Analytics first appeared on SaaS Metrics.

Machine Learning 52

Machine Learning Artificial Intelligence SaaS Metrics 52