Tue.Nov 28, 2023

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How to Create Personalized User Onboarding Journeys

Inturact

Personalized User Onboarding Journeys are tailored experiences designed to guide new users through a software application in a way that is specific to their individual needs, roles, or use cases.

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Is a SIP Trunk Worth It? Yes, If You Like Flexibility.

The Daily Egg

The beauty of a tree trunk is that it’s both solid and flexible; it can help a mighty oak thrive through even. The post Is a SIP Trunk Worth It? Yes, If You Like Flexibility. appeared first on The Daily Egg.

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Times Are Tough for Some. But — A Ton of Leading SaaS and Cloud Companies Are Up 69% on Average This Year

SaaStr

So no question many folks, especially selling sales and marketing tools, are having a pretty tough time of it. Leaders we admire and look up to from Zoominfo to Zoom to Box have had tough years on the stock market, no doubt. But not everyone. Not by far. Overall, the BVP Nasdaq Emerging Cloud Index is up 22.97% this year. I went further and put together a quick list of 25+ SaaS and Cloud leaders to see how their share prices are doing.

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Managing Data as Product : Office Hours with Philip Zelitchenko

Tom Tunguz

On December 14th at 9.30 am Pacific, Office Hours will host Philip Zelitchenko , VP of Data at ZoomInfo to discuss Managing Data as Product. Recently, Philip shared his management techniques to run a data team like a standard product software development function with some key nuances. I asked him to join us on Office Hours to share his perspective because we believe data and software engineering practices converge.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Dear SaaStr: What’s The Most Influential Piece of Feedback You’ve Received From a Boss or Coworker?

SaaStr

Dear SaaStr: What’s The Most Influential Piece of Feedback You’ve Received From a Boss or Coworker? My list: “You need to start managing people.” My second boss was generous enough to give me a small team to manage a few months into my job. I didn’t ask for it, and it wasn’t a group I wanted to manage. So at first I turned it down. He said, “that’s fine, but it’s time you learn to start managing people.

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Snow Angels Come Early to Data : Snowflake's Strength Spells Success for Startups

Tom Tunguz

Snowflake announced earnings yesterday, echoing the strength within software companies more broadly & underscoring the shift in enterprise buyer behavior to normal after three quarters of extensive cost cuts. “Q3 product revenue grew 34% year-over-year to reach $698 million. Non-GAAP adjusted free cash flow was $111 million, representing 7% year-over-year growth.

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I Used AI to Publish on LinkedIn for 7 Days – Here's What Happened

Buffer Resources

Can you run a social media account only using AI? I recently took some time off work and thought I’d use the opportunity to answer this question.  See, it’s hard coming up with new content consistently, but I’m a bit of a purist when it comes to what I share on social media and how I share it. We’ve even covered this before while addressing how the Buffer Content team uses AI in our creative process.

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Local Business E-E-A-T: Real-world Examples of How This Works

The Moz Blog

Explore tons of real-world local business examples to help you plan out your own full menu of E-E-A-T opportunities.

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GTM 70: The ‘5 Ps’ Winning Formula Behind Crunchbase’s Sales Leader Ang McManamon

Sales Hacker

Ang McManamon is a tenured sales leader who puts culture first, helps build high-performing SaaS teams, and executes with urgency across all areas of an organization. She is currently the VP of Sales at Crunchbase , where she leads a high-growth team out of New York City. She previously served as a sales leader for Amazon, Knotel, and Stack Overflow.

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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My First 16: Welding Yourself to Early Customers with Marqeta’s Jason Gardner

Andreessen Horowitz

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. Subscribe to the a16z channel on YouTube and follow this show on our podcast feed so you don't miss an episode. In this episode, a16z partner Seema Amble talks with the founder and current executive chairman of Marqeta Jason Gardner about what it means to be welded to your

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12 Go-To-Market (GTM) Metrics You Should Track for SaaS

User Pilot

What GTM metrics should you track as a product marketer? And how? On your way to building a go-to-market strategy to launch a new product, you might wonder the former question a lot. And with so many indicators you could be tracking, it’s easy to feel overwhelmed. That’s why we’re going to show you 12 of the most important product analytics metrics that you’ll need in order to measure your product success.

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How to Build an AI-Native Health Plan with Mario Schlosser

Andreessen Horowitz

Mario Schlosser, cofounder, former CEO, and current President of Technology at Oscar Health, joins Julie Yoo of Bio + Health. The conversation explores how AI advancements can revolutionize traditional healthcare models by enhancing efficiency, personalizing care journeys, and integrating real-time data insights. Mario also discusses “benefit-less” benefit designs, where healthcare plans learn from and adapt to individual consumer patterns, at least theoretically leading to the holy

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Small Business Sales Strategies 2024: Prospecting & Sales Tips

Nimble - Sales

Navigate 2024’s small business sales landscape with confidence. Gain insights into key prospecting techniques and strategies for robust sales growth. This dynamic environment challenges businesses to adapt, with a focus on customer-centric strategies. In this context, Nimble CRM stands out, embodying a commitment to empowering small businesses and entrepreneurs.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Panintelligence Named a 2023 AWS Partner Award Finalist

Panintelligence

Panintelligence recognized as Rising Star Partner of the Year (ISV) – EMEA finalist, one of many AWS Partners around the globe that help customers drive innovation. Las Vegas, NV – November 27, 2023 – Panintelligence is excited to announce it is a finalist of a 2023 Geo and Global AWS Partner Award, recognizing leaders around the globe playing a key role helping customers drive innovation and build solutions on Amazon Web Services (AWS).

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Finding the Next Wave of Growth: S-Curves and Product Sequencing

Casey Accidental

I’ve had the pleasure of speaking at TCV’s Engage Summit the past two years. The Summit gathered ~40 CPOs and product leaders to chat through topics centered around product development and product-led growth. This year, topics ranged broadly from incorporating AI to deliver world-class consumer experiences to defining and measuring different forms of community-powered growth.

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Financial Freedom, Company Building, More with David Marcus

Andreessen Horowitz

This wide-ranging conversation covers company building, big to small — including what cadence and when is the right “time” to ship; the relationship between centralization, decentralization, platforms, and financial freedom; moving from web2 to web3 in both crypto AND payments… as well as why bitcoin, views on remote work, and much much more.

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Decoding the Dilemma: Open Source vs. SaaS in Ecommerce – Choosing the Right Path for Your Business

Subscription Flow

It is true eCommerce business market is saturated enough. One needs to keep working to retain existing customers and onboard more. However, it greatly depends on the choice of the system that is used to run the eCommerce setup. So, often, there are long debates on open source vs SaaS eCommerce. In this article, we will take you into details of this debate.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Understanding the Levels of CMMC: Enhancing Cybersecurity Maturity

Scytale

Navigating cybersecurity is rarely a walk in the park, especially when the ‘park’ is highly-regulated, well-guarded, and developed by the US Department of Defense. We get it, it’s intimidating – but fortunately, when it comes to protecting data, there’s no one better to call the shots than the actual DoD. Here’s everything you need to know about CMMC , its compliance levels, and how businesses can ensure compliance with their appropriate level.

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Unique Ways to Use the B2B SaaS Business Model to Leverage Your Business’s Revenue Growth

Subscription Flow

A major issue that arises, especially in the B2B SaaS business model, is how to break into the upmarket market as startups develop into scaleups that are primarily focused on increasing their market capitalization. One way to do that is through marketing and revenue-generating strategies such as freemium and product demos which are critical to growing one’s clientele.

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What Is the Employee Lifecycle?

TurnKey Labs

Knock, knock. Who’s there? The employee lifecycle! You might think it’s just another one of those HR door-to-door salesmen, pitching the same old concepts. But wait, there’s a twist. Imagine the employee life cycle model waltzing into the high-tech world, sporting a virtual name tag that reads ‘Remote Work Enthusiast.

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Celebrating 100 Episodes: A Journey of Leadership and Evolution

30 Day Leadership

In this special milestone episode, Nils takes a reflective dive into the journey that has shaped both his podcast and business. Gain insights into the importance of adopting a long-term view in life and discover how Nils diversified his consulting business after the pandemic. Explore the strategies and principles from his latest book, "The 30-Day Leadership Playbook," and delve into the four pillars of leadership embedded in his impactful training programs.

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Buyer’s Guide: Finding The Best Payment Provider For Your Software

Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

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The ROI of Employee Wellness Programs: Are They Worth It?

TurnKey Labs

Did you know that for every dollar invested in employee wellness programs, companies can see a return on investment (ROI) of up to $6 in healthcare savings? The correlation between a healthy workforce and a flourishing bottom line is not just a workplace myth; it’s a reality that forward-thinking companies are embracing.

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Appcues vs Product Fruits vs Baremetrics for Product Analytics

User Pilot

Looking for a good product analytics tool and wondering which one of Appcues, Product Fruits, and Baremetrics is the best option for your SaaS company? Let’s compare them! There are plenty of tools for product analytics on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

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Appcues vs Product Fruits vs Baremetrics for SaaS Analytics

User Pilot

Looking for a good SaaS analytics tool and wondering which one of Appcues, Product Fruits, and Baremetrics is the best option for your SaaS company? Let’s compare them! There are plenty of tools for SaaS analytics on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

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Appcues vs Product Fruits vs Baremetrics for SaaS Reporting

User Pilot

Looking for a good SaaS reporting tool and wondering which one of Appcues, Product Fruits, and Baremetrics is the best option for your SaaS company? Let’s compare them! There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Heap vs Amplitude vs Mixpanel for Product Analytics

User Pilot

Looking for a good product analytics tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? Let’s compare them! There are plenty of tools for product analytics on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

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Heap vs Amplitude vs Mixpanel for User Engagement Analysis

User Pilot

Looking for a good user engagement analysis tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? Let’s compare them! There are plenty of tools for user engagement analysis on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

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UserGuiding vs Product Fruits vs Mixpanel for User Engagement Analysis

User Pilot

Looking for a good user engagement analysis tool and wondering which one of UserGuiding, Product Fruits, and Mixpanel is the best option for your SaaS company? Let’s compare them! There are plenty of tools for user engagement analysis on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.