SaaStr

SEPTEMBER 16, 2024

So the past 24 months have been such an odd time in SaaS and Cloud. Some parts of it are on fire, fueled by unprecedented AI spend. Other parts, more connected to the end-consumer economy, are seeing strong growth, from Shopify to Toast to Canva. And the parts that sell “classic” B2B2B into tech are often struggling the most. Many have seen NRR plunge well below 100%, net new customer count slow to close to zero, and growth fall to the teens or lower.

SaaS 322

SaaS AI Cloud Trends 322

FastSpring

SEPTEMBER 16, 2024

Monetizing your desktop or mobile game effectively in the rapidly growing and changing video game industry can be very challenging, and choosing the right distribution channels is just one piece of the puzzle. But if you’ve decided to use merchant of record FastSpring to help you monetize your video game or mobile game directly to consumers (D2C), we’re here to make it as easy as possible.

Payments 81

Payments Merchant Services Payment Methods Payment Solutions 81

SaaStr

SEPTEMBER 16, 2024

Dear SaaStr: Is a Strong Social Media Presence Important as a CEO? Onestream is the latest SaaS IPO. Bootstrapped to $100m ARR. The CEO has never posted on LinkedIn. Not once. And he’s a 2x successful founder. Selling to CFOs and finance. On the other hand, if I were selling sales and marketing tools, I’d be all over social media, especially LinkedIn.

Social Media 304

Social Media Sales Recruiting Scale Finance 304

User Pilot

SEPTEMBER 16, 2024

Is your company ready to target new markets? How can you gauge the viability of expanding your business reach? What product marketing strategies can you use to increase your chances of success? To answer this, let’s explore: What a market development strategy is. Common methods companies use to enter new markets. Real-life SaaS examples of successful market development attempts.

Development 79

Development Strategy Marketing Technical Review 79

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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

Groove HQ

SEPTEMBER 16, 2024

Is your inbox overflowing with customer inquiries? Do you spend countless hours each day sifting through emails, struggling to keep up with the demands of customer support? You’re not alone. Providing timely, personalized support is essential for happy customers and a thriving business. But it’s a constant uphill battle without the right strategies and tools. […] The post 4 Proven Methods for Building Great Customer Experiences appeared first on Groove Blog.

Customer Support 64

Customer Support Strategy Business 64

SaaS Metrics

SEPTEMBER 16, 2024

Unlock the secrets of essential SaaS metrics to boost growth and sustainability—discover the patterns that could transform your strategy today. The post Key SaaS Metrics for Growth and Sustainability first appeared on SaaS Metrics.

Metrics 52

Metrics SaaS Strategy 52

Valuize Consulting

SEPTEMBER 16, 2024

Imagine this: parents leave the hospital with their newborn, and instead of ongoing advice, the doctors simply say, “Good luck, little one! We’ve done all we can. There might be people who help you along the way, but we think you’re set now. Enjoy your life!” Of course, that’s not how it works. Yet, in the software world, many customers are treated like that baby.

Management 52

Management Underperforming Technical Team Technical Review Customer Success 52

SaaS Metrics

SEPTEMBER 16, 2024

In understanding churn rate, discover how this crucial SaaS metric can transform your customer engagement strategy—are you ready to unlock its potential? The post Understanding Churn Rate: A SaaS Metric Essential first appeared on SaaS Metrics.

Churn 52

Churn Metrics SaaS Engagement 52

Subscription Flow

SEPTEMBER 16, 2024

A paywall is a virtual barrier which restricts a user’s access to digital content and services. It is set up by online platforms such as e-magazines, e-journals, online newspapers, lifestyle apps and others to streamline their services. Paywalls are meant to incite users into making a one-time purchase or buying a subscription plan in order to access premium content or features.

Payments 52

Payments Payment Methods Payment Solutions Payment Services 52

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

Scytale

SEPTEMBER 16, 2024

Think of the Digital Operational Resilience Act (DORA) as the EU’s way of making sure that financial institutions can stay strong, even when the digital world gets messy. With cyberattacks becoming smarter and more frequent, and everything from system glitches to natural disasters throwing wrenches in the works, DORA steps in to help organizations stay resilient when things go sideways.

compliance 52

compliance Technical Review Systems Review Development Team Review 52

Buffer Resources

SEPTEMBER 16, 2024

When it comes to  social media platforms , Facebook is as crowded as they come. The social network currently has a staggering 3 billion active users — so almost a third of the world population has a Facebook account they use regularly.  Crowded as it may be, it’s still a powerful  social media marketing  platform for businesses and creators — if you have the right  social media strategy  in place.

Social Media 121

Social Media Data Analysis Engagement Data 121

Buffer Resources

SEPTEMBER 16, 2024

Ever since Meta officially launched Threads, there has been a lot of speculation about which approach to content gets the best results. So, instead of just speculating, I decided to put some extra time and effort into posting to Threads consistently for a month. Now, what does it say about me (or Threads) that my top-performing posts from the last 30 days were: A “What’s in my bag?

Social Media 109

Social Media Engagement Trends Metrics 109