Fri.Jan 10, 2025

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Merchant onboarding 101: Insights for software payments success | Episode 45

Payrix

Ian Hillis welcomes David Blair, Senior Director of Product Management at Worldpay for Platforms, on PayFAQ: The Embedded Payments podcast to explore the critical roles of merchant underwriting and onboarding for software providers. With over a decade of experience driving product innovation, David offers easy to understand definitions and valuable insights into how platforms can build trust, reduce risk, and deliver frictionless merchant boarding experiences that enrich the entire payments ecos

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Four digital customer success trends to watch in 2025

ChurnZero

2025 still sounds like some far off, distant year in the future to me, with flying cars, robot maids, and all sorts of other sci-fi phenomena. But now that 2025 is actually here, although 2024 certainly had its fair share of futuristic innovations (a desk bike to charge your phone, anyone?!), and you may catch a self-driving car or two roaming your city, its not exactly the Jetsons reality of my minds eye ( yet ).

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Finding Striking Distance Keywords — Whiteboard Friday

The Moz Blog

Striking distance keywords can highlight where sites may be able to make a big impact on their rankings and traffic with less effort. In this episode of Whiteboard Friday, Jo talks about how to locate, track, and label these keyword opportunities in Moz Pro.

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The Growth Matrix: How to Use it to Guide Your SaaS GTM Strategy

Kalungi

Learn how to use the Growth Matrix to guide your SaaS GTM strategy. Discover insights to prioritize growth, align your team, and scale sustainably.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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Breakthrough or Bust: Is Your Billing Ready for 2025? In 2025, the companies that win won’t just be selling innovative products—they’ll be managing complexity better than their competitors.

Blulogix

By Kegham Khrigian Breakthrough or Bust: Is Your Billing Ready for 2025? In 2025, the companies that win wont just be selling innovative productstheyll be managing complexity better than their competitors. For many organizations, billing is the last thing they want to think aboutbut its the first place where inefficiencies can cost you revenue, customers, and partnerships.

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Measuring the ROI of Your SaaS Marketing Agency

Kalungi

To understand how well your SaaS marketing agency is performing, you need to decide what your return on investment looks like.

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Your Much Bigger Competition Isn’t Always Out to Get You. It Often Just Doesn’t Care.

SaaStr

So competition is so visceral in most of SaaS, and especially in start-ups, where every lead is often precious. Especially every bigger one. But one thing I find a lot of start-ups get wrong is how their much bigger competitiors think about them. The other day I was catching up with a founder of a SaaS leader at $2B+ ARR and talked about the space in general, and mentioned an adjacent competitor at $80m ARR, growing quickly.

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Why Payment Flexibility is Key to Customer Retention

USIO

Offering top-notch products or services is a critical part of running a business, but what often makes or breaks the customer experience is convenience—especially when it comes to payments. Payment flexibility has emerged as a cornerstone of customer retention, enabling businesses to cater to diverse preferences and build long-term loyalty.

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Adding AI to SaaS: Inside the AI Product Strategies of Figma, Cloudflare, GitHub and Ramp

SaaStr

At SaaStr Annual’s AI Summit , we gathered an all-star panel of product leaders who have built some of the most widely-used AI features in production today. The speakers included Mario Rodriguez, Chief Product Officer at GitHub at GitHub, Diego Zaks, VP of Design at Ramp, Dane Knecht, SVP of Emerging Technologies at Cloudflare, and Vincent van der Meulen, Design Engineer at Figma, and Dani Grant, CEO at Jam.dev.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Clouded Judgement 1.10.25 - Rising Rates

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Rising Rates The 10Y is up to 4.7%. When the Fed started cutting the fed funds rate in September ‘24, the 10Y was at 3.7%. So while the Fed is cutting rates, the 10Y is rising! This might seem odd at first, but there are some pretty clear reasons why this is happening.

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