Fri.Oct 25, 2024

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The State of SaaS Go-to-Market with Theory Ventures General Partner Tomasz Tunguz

SaaStr

When Marc Benioff started Salesforce, he codified the sales playbook. Then Mark Roberge , former Hubspot CRO, wrote The Sales Acceleration Formula with deep insights into quota structures. For the subsequent ten years in software, we’ve optimized every little bit of how we sell it. But today, it’s different because the kinds of software we sell aren’t the same.

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How fast is too fast? Scaling your customer success team at the right pace.

ChurnZero

There are so many questions to answer when considering how to scale a customer success team. How many people should one report to one manager? When is it time to add frontline managers? What about team leads? When do I split my one team into two teams? How do I split one team into two? Oof. Sorry, I didn’t mean to stress you out with all those questions.

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Dear SaaStr: How Much Should a SaaS Company Invest in Professional Services?

SaaStr

Dear SaaStr: How Much Should a SaaS Company Invest in Professional Services? A rough yardstick is that most enterprise-focused SaaS companies tend to get about 8%-10% of their revenues from professional services. A few data points: At $800m ARR, Qualtrics was still getting 25% of revenue from professional services. More here. At $500m ARR, OneStream gets about 8% of its revenue from professional services.

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Elevating Your SEO Career and Team in the AI Era — Whiteboard Friday

The Moz Blog

Discover how to thrive in an AI era with Travis Tallent's SOAR framework. Learn to Streamline processes, Orchestrate teams, Automate tasks, and Reposition your focus for career success. Perfect for SEO pros looking to level up their skills and lead high-performing teams.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Clouded Judgement 10.25.24 - Misaligned Incentives

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Misaligned Incentives In the venture capital world, there are largely 3 constituents: The GPs (investors), the LPs (pension funds, endowments, universities, family offices, sovereign wealth funds, etc who give money to GPs), and founders (portfolio companies).

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Rethinking SEO: Build Products, Not Just Content

Sales Hacker

Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ revenue professionals weekly to stay up-to-date and scale their companies and careers. GTMnow is the media brand of GTMfund – sharing go-to-market advice from the top 1% of revenue operators including the 350 executives behind the fund, news, and our viewpoints from working with hundreds of portfolio companies.

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Enhancing Self-Service Capabilities in UCaaS: Meeting Modern Customer Expectations

Blulogix

By BluLogix Team Enhancing Self-Service Capabilities in UCaaS: Meeting Modern Customer Expectations Summary: In today’s UCaaS market, customers expect greater control over their services through self-service capabilities. Effective self-service not only meets these customer demands but also helps providers reduce operational costs, improve transparency, and foster customer loyalty.

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The value in Regular Expressions (RegEx) for non-developers

BetterCloud

Life is made from the matches we seek and attempt to find along the way. Whether you are trying to find an apartment that has all of your most-wanted attributes or you are swiping across profiles to match with someone on the apps – most of us know the feeling of searching for something specific. Regular Expressions , commonly known as RegEx , are also focused on the specifics and they are a powerful tool for searching and manipulating text, with a history dating back to the 1950s.

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Sales Strategy Secrets for Success in 2024

Dubb

[link] Hey there! Today, we're diving into sales strategy insights, taking a unique journey into the world of real-life stories and valuable lessons. If you're a sales leader, CEO, or entrepreneur, you’ve likely navigated the complex world of sales strategy and teamwork before. Whether you’re deep into the world of digital communication or hands-on The post Sales Strategy Secrets for Success in 2024 appeared first on Dubb Blog.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.