Fri.Oct 25, 2024

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The State of SaaS Go-to-Market with Theory Ventures General Partner Tomasz Tunguz

SaaStr

When Marc Benioff started Salesforce, he codified the sales playbook. Then Mark Roberge , former Hubspot CRO, wrote The Sales Acceleration Formula with deep insights into quota structures. For the subsequent ten years in software, we’ve optimized every little bit of how we sell it. But today, it’s different because the kinds of software we sell aren’t the same.

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Elevating Your SEO Career and Team in the AI Era — Whiteboard Friday

The Moz Blog

Discover how to thrive in an AI era with Travis Tallent's SOAR framework. Learn to Streamline processes, Orchestrate teams, Automate tasks, and Reposition your focus for career success. Perfect for SEO pros looking to level up their skills and lead high-performing teams.

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Dear SaaStr: How Much Should a SaaS Company Invest in Professional Services?

SaaStr

Dear SaaStr: How Much Should a SaaS Company Invest in Professional Services? A rough yardstick is that most enterprise-focused SaaS companies tend to get about 8%-10% of their revenues from professional services. A few data points: At $800m ARR, Qualtrics was still getting 25% of revenue from professional services. More here. At $500m ARR, OneStream gets about 8% of its revenue from professional services.

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How fast is too fast? Scaling your customer success team at the right pace.

ChurnZero

There are so many questions to answer when considering how to scale a customer success team. How many people should one report to one manager? When is it time to add frontline managers? What about team leads? When do I split my one team into two teams? How do I split one team into two? Oof. Sorry, I didn’t mean to stress you out with all those questions.

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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Rethinking SEO: Build Products, Not Just Content

Sales Hacker

Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ revenue professionals weekly to stay up-to-date and scale their companies and careers. GTMnow is the media brand of GTMfund – sharing go-to-market advice from the top 1% of revenue operators including the 350 executives behind the fund, news, and our viewpoints from working with hundreds of portfolio companies.

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The Power of Combining Multiple Payment Solutions with One Vendor

USIO

Having a streamlined payment process is crucial for success. Organizations are increasingly seeking ways to simplify their payment operations while enhancing efficiency and customer experience. One effective strategy is to partner with a single vendor that offers a comprehensive suite of payment solutions. Usio is leading the charge with its innovative offerings, including Payfac-as-a-Service… Source The post The Power of Combining Multiple Payment Solutions with One Vendor

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Enhancing Self-Service Capabilities in UCaaS: Meeting Modern Customer Expectations

Blulogix

By BluLogix Team Enhancing Self-Service Capabilities in UCaaS: Meeting Modern Customer Expectations Summary: In today’s UCaaS market, customers expect greater control over their services through self-service capabilities. Effective self-service not only meets these customer demands but also helps providers reduce operational costs, improve transparency, and foster customer loyalty.

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The value in Regular Expressions (RegEx) for non-developers

BetterCloud

Life is made from the matches we seek and attempt to find along the way. Whether you are trying to find an apartment that has all of your most-wanted attributes or you are swiping across profiles to match with someone on the apps – most of us know the feeling of searching for something specific. Regular Expressions , commonly known as RegEx , are also focused on the specifics and they are a powerful tool for searching and manipulating text, with a history dating back to the 1950s.

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Sales Strategy Secrets for Success in 2024

Dubb

[link] Hey there! Today, we're diving into sales strategy insights, taking a unique journey into the world of real-life stories and valuable lessons. If you're a sales leader, CEO, or entrepreneur, you’ve likely navigated the complex world of sales strategy and teamwork before. Whether you’re deep into the world of digital communication or hands-on The post Sales Strategy Secrets for Success in 2024 appeared first on Dubb Blog.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.