Fri.Oct 04, 2024

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What do the best customer success leaders have in common?

ChurnZero

Everyone knows a CS leader who stands out from the competition. But what playbooks, strategies and techniques do the best customer success leaders have in common – and what do they prioritize to help their teams succeed? Peter Armaly, a seasoned CS leader, principal at Valuize , and author of Mastering Customer Success , recently dove into this topic for our recent webinar, exploring the most effective strategies of the top CS leaders and why they work, how they help their teams through ro

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Dear SaaStr: I’m Now in My 30s. What’s Your Advice For a Great 4th Decade of Life?

SaaStr

Dear SaaStr: I’m Now in My 30s. What’s Your Advice For a Great 4th Decade of Work Life? #1. Only work with truly great executives going forward It’s time to work with fewer, better executives. Now you know who’s great and who isn’t. Don’t settle again. #2. Try to move on from grudges, folks that weren’t fair to you, etc.

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Clouded Judgement 10.4.24 - Voice: The Next Computing Paradigm

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Voice: The Next Computing Paradigm OpenAI released some pretty cool features over the last two weeks. The first was pushing advanced voice mode to everyone. The second was announcing their speech-to-speech Realtime API.

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How to Build a Product Customers Love and Drive Nearly $1B in Revenue Along the Way with Klaviyo CEO Andrew Bialecki

SaaStr

In today’s dynamic SaaS landscape of hyperfuncational SaaS, the journey of building a product that customers adore, while simultaneously scaling revenue to nearly $1B, is still quite a feat. During a conversation at SaaStr Annual with Jason Lemkin, founder, and CEO of SaaStr, Andrew Bialecki, co-founder and CEO of Klaviyo, shares his insights and lessons in achieving this milestone.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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FastSpring Brings World-Class Payment Solutions to gamescom asia: Your Gateway to Global Gaming Markets

FastSpring

FastSpring is thrilled to announce our participation in gamescom asia, a premier event that offers unparalleled business opportunities both within and beyond Southeast Asia. As a global leader in payment solutions for game developers, our presence at this dynamic gathering underscores our commitment to supporting the burgeoning gaming industry across the region and around the world.

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Unlock the Secrets of D2C Success With FastSpring at GamesBeat Next 2024

FastSpring

FastSpring is excited to announce our role as the leading sponsor of GamesBeat Next, a premier event on the gaming industry calendar. Set to take place on October 28-29 at Convene in the heart of San Francisco, this event promises to be a melting pot of ideas, innovations, and opportunities for game developers and industry professionals alike. This year’s theme “Back to Growth,” is in response to the wake of recent challenges, the video game industry stands resilient, poised to reignite its mome

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Build Demand While You Fly the Ship

Sales Hacker

Hello and welcome to The GTM Newsletter – read by over 52,000 revenue professionals weekly to stay up-to-date and scale their companies and careers. GTMnow is the media brand of GTMfund – sharing go-to-market advice from the top 1% of revenue operators including the 350 executives behind the fund, news, and our viewpoints from working with hundreds of portfolio companies.

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Buffer’s recent performance and what our team has been doing about it

Buffer Resources

If you use Buffer, you might have experienced us having more downtime than usual recently. We want to start with an apology for not sharing more transparently along the way what’s been happening. We’ve been caught up in the work and haven’t invested enough in communicating with our community, and we’re so sorry about this misstep.

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Best Practices in Lead Management for Recruiters

Nimble - Sales

Effective lead management is at the heart of successful recruitment. It ensures a smooth flow of communication, timely follow-ups, and structured candidate sourcing, all while maximizing the efficiency of the recruitment process. Whether dealing with a small pool of candidates The post Best Practices in Lead Management for Recruiters appeared first on Nimble Blog.

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How To Speak The Language Of Financial Success In Product Management

Speaker: Jamie Bernard

Success in product management goes beyond delivering great features - it’s about achieving measurable financial outcomes that resonate across the organization. By connecting your product’s journey with the company’s financial success, you’ll ensure that every feature, release, and innovation contributes to the bottom line, driving both customer satisfaction and business growth.

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Understanding Deferred Revenue and Its Impact on Your SaaS Business

Subscription Flow

Deferred revenue refers to the income that you have collected, but not yet earned. The GAAP (Generally Accepted Accounting Principles) issued by the FASB (Financial Accounting Standards Board), inform businesses when their revenue should be recognized. For more knowhow on this issue, access our Understanding The Revenue Recognition Principle blog. GAAP also tells you when your revenue should fall under the “earned” umbrella, and when under the “deferred” umbrella.

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What Is the Product Engagement Score (PES)?

SaaS Metrics

Get to know the Product Engagement Score (PES) and discover how it can transform your understanding of user interaction and satisfaction. The post What Is the Product Engagement Score (PES)? first appeared on SaaS Metrics.

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Veed.io Review: Is this the Best Video Editing Platform?

How To Buy Saas

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Is SOC and Secops the Same?

SaaS Metrics

How do SOCs and SecOps differ and complement each other in cybersecurity? Discover the key distinctions and integration challenges ahead. The post Is SOC and Secops the Same? first appeared on SaaS Metrics.

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Payment Facilitation: A How-To Guide

Discover what B2B SaaS needs to know to become a Payment Facilitator. This guide includes: Earning Revenue from Payments Bank Sponsorship, Underwriting Risk Requirements In depth Descriptions of Staff Requirements Detailed Timeline Itemized Cost List Case Study And more!

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15 Failed SaaS Startups & the Reasons Behind

SaaS Metrics

Investigate the compelling stories of 15 failed SaaS startups and uncover the surprising reasons behind their downfall. Curious about what went wrong? The post 15 Failed SaaS Startups & the Reasons Behind first appeared on SaaS Metrics.

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