SaaStr

FEBRUARY 25, 2024

Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: The Thing Is, Maybe 10%-15% of Venture-Backed Startups Are Still Running the 2021 Playbook. In 2024. 7 Things to Do When You’re Struggling The #1 Hack To Making Sure a VP of Sales or Top AE Will Work Out Dear SaaStr: Is It Normal for a Founder CEO to End Up With Just 10% Equity?

AI 211

AI Startup Trends Customer Success 211

User Pilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024.

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SaaS Payments Trends Payment Solutions Payment Methods 90

SaaStr

FEBRUARY 25, 2024

Dear SaaStr: What does “old-school” series A funding mean? Most likely: trying to buy 15-20%+ of a company, that is reasonably capital-efficient, and has at least product-market fit and some early traction, that hasn’t done endless seed rounds before the Series A, at a post-money valuation of < $30m-$40m The “traditional” or “old-school” venture business of Series A investments was built on $3-$5m checks that bought material ownership.

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Investment Product Marketing Marketing Business 194

User Pilot

FEBRUARY 25, 2024

Funnel tracking is like pulling back the curtain and seeing what your customer is doing. It gives you the analytics to see what they are clicking and where they are leaving. These insights highlight areas for improvement, leading to higher conversions. TL;DR Funnel tracking refers to the process of monitoring and analyzing the steps or stages that users go through.

Sales Funnel 88

Sales Funnel Metrics User Experience Branding 88

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

Blulogix

FEBRUARY 25, 2024

Navigating the Legal Landscape: Regulatory Considerations in Agile Monetization By BluLogix Team Ensuring Compliance Amidst the Evolving Subscription Economy As the digital economy continues to expand, with agile monetization and subscription billing at its heart, businesses are increasingly finding themselves navigating a complex web of regulatory considerations.

Payments 52

Payments Payment Services Artificial Intelligence Payment Features 52

User Pilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. Discover the critical stages of each funnel and tools that help you gather actionable insights. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding

SaaS Payments 87

SaaS Payments Payment Services Payment Methods Payment Solutions 87

User Pilot

FEBRUARY 25, 2024

Using a product with a lot of customer friction is like wearing uncomfortable shoes. They slow you down, and even if you resist the temptation to bin them right away, you get such bad blisters at the end of the day that there’s no chance you will ever wear them again. Fear not, though! In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement.

Scale 78

Scale SaaS Onboarding Engagement 78

User Pilot

FEBRUARY 25, 2024

Looking for an effective interactive user guides tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your interactive user guides needs.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

FEBRUARY 25, 2024

Looking for an effective user behavior analysis tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your user behavior analysis needs.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

User Pilot

FEBRUARY 25, 2024

Looking for an effective customer satisfaction tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your customer satisfaction needs.

Software Review 52

Software Review Technical Review Pricing User Experience 52

User Pilot

FEBRUARY 25, 2024

Looking for an effective proactive customer service tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your proactive customer service needs.

Software Review 52

Software Review Technical Review Pricing AI Search 52

User Pilot

FEBRUARY 25, 2024

Looking for an effective onboarding automation tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your onboarding automation needs.

Software Review 52

Software Review Technical Review Onboarding Systems Review 52

User Pilot

FEBRUARY 25, 2024

Looking for an effective product adoption tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your product adoption needs.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

User Pilot

FEBRUARY 25, 2024

Looking for an effective customer experience tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your customer experience needs.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs.

Software Review 52

Software Review Technical Review Pricing User Experience 52