User Pilot
FEBRUARY 26, 2024
Digital product metrics reveal how customers interact with your product. They paint a picture of your product’s impact and the success of your marketing strategy. However, not all metrics are created equal. In this article, we hone in on the best metrics for product teams looking to drive product growth. We discuss 15 of the most important metrics and examine what to consider when choosing which metrics to track.
SaaStr
FEBRUARY 26, 2024
So this is a simple post, in some ways, but I think an important one for leaders. These days, it seems like even more folks are quitting, not working out, etc. etc. We all saw the Cloudflare sales rep on social media not work out. And there were so many comments, thoughts, and more. It reminded me of a golden rule it took me years and years to figure out: If a new hire doesn’t work out, it’s always 100% your fault What do I mean?
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Tom Tunguz
FEBRUARY 26, 2024
Last week, Reddit filed their S-1 to go public. At least 10% of their revenue - about $60m - comes from selling data to train Large Language Models. Reddit’s data sales revenue will likely be much more than 10% by the end of the year. Quoting directly : We expect our growing data advantage and intellectual property to continue to be a key element in the training of future LLMs.
SaaStr
FEBRUARY 26, 2024
Building off the popularity of our AI Day at last September’s SaaStr Annual , we’re bringing it back online this March on Wednesday, March 27th for a completely live, digital event that will bring the global SaaStr community together with the brightest innovators in Artificial Intelligence for a day of digital content. (And don’t worry we’ll be bringing it back to the Annual this September too.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
Buffer Resources
FEBRUARY 26, 2024
Timing can make or break many things: heating leftover pizza in the microwave, delivering a punchline for a joke, booking Era’s Tour concert tickets — and it’s no less important when it comes to the best time to post on Twitter. The social media platform now known as X is evolving, but the factors you should consider if you’re looking to grow your following have largely stayed the same.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
The Moz Blog
FEBRUARY 26, 2024
Miriam takes you through how to create engaging videos step-by-step using Canva. Let your local business come to life on film!
Inturact
FEBRUARY 26, 2024
You're standing at the brink of a significant decision for your product - implementing user onboarding with Appcues. Chances are, you've already explored the basics of user onboarding and understand its importance in accelerating growth.
Stax
FEBRUARY 26, 2024
The commerce landscape—whether it’s retail, services or software—is moving faster than ever. That’s why businesses are constantly seeking innovative ways to streamline operations and enhance customer experiences. We can see this trend in action in the realm of payment processing with the advent of recurring payments, also known as automatic payments.
User Pilot
FEBRUARY 26, 2024
What is marketing funnel analysis? How is it different from sales funnel analysis? Why should you conduct it? And how to do it with available product analytics solutions? These are the key questions the article discusses, so if you're after the answers, you’re up for a treat! Let's get right into it! TL;DR Marketing funnel analysis is the process of evaluating how customers progress from the moment they learn about your product til they convert to paid accounts , and beyond.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Stax
FEBRUARY 26, 2024
Every business operates differently, but the one thing they all have in common is that every business accepts payments. New payment tools like NFC contactless payments that help your business grow and provide a high-quality customer experience are in high demand. And while solutions like POS systems are perfect for in-person payments, what about when you need to offer remote billing or refunds, or if you need to process a customer’s credit card over the phone?
Andreessen Horowitz
FEBRUARY 26, 2024
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Nimble - Sales
FEBRUARY 26, 2024
Mastering Customer Relationship Management (CRM) isn’t just important—it’s essential. Why, you might wonder? Well, because CRM is the secret sauce for fostering happy customers, building loyalty, and ultimately, growing your business. But what exactly is CRM experience, and why should you care about it? Join us in our latest blog post as we dive into […] The post What is CRM Experience?
Casey Accidental
FEBRUARY 26, 2024
In my recent essay about second products , I talked about how the goal of building a second product is not the traditional concept of product/market fit we’ve all been raised on regarding startups. In some ways, our goal with a second product is easier, and in some ways, much harder. The goal is to inflect the growth of the entire company over time.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Chargebee
FEBRUARY 26, 2024
Discover how Chargebee simplifies Stripe and QuickBooks integration for efficient accounting. Manage recurring payments seamlessly.
User Pilot
FEBRUARY 26, 2024
Looking for an effective event tracking tool and wondering if Lou Assist is the best option for your SaaS company? With numerous Lou Assist alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your event tracking needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.
Chargebee
FEBRUARY 26, 2024
Discover how Chargebee simplifies Stripe and QuickBooks integration for efficient accounting. Manage recurring payments seamlessly.
User Pilot
FEBRUARY 26, 2024
Looking for an effective proactive customer service tool and wondering if UserIQ is the best option for your SaaS company? With numerous UserIQ alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer service needs.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Blulogix
FEBRUARY 26, 2024
The Future Is Agile: What Are Some Closing Thoughts on Agile Monetization Platforms? By BluLogix Team Envisioning a New Era of Business Success As we conclude our exploration of agile monetization platforms , it’s clear that we stand on the precipice of a significant transformation in how businesses approach revenue generation, customer engagement, and market adaptation.
User Pilot
FEBRUARY 26, 2024
Looking for an effective new customer onboarding tool and wondering if Lou Assist is the best option for your SaaS company? With numerous Lou Assist alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your new customer onboarding needs.
yoursales
FEBRUARY 26, 2024
Revolutionizing B2B Sales: Impact of AI-Tools on Customer Engagement Amid the rapid evolution of the B2B sales domain, businesses need to integrate cutting-edge technologies to secure a competitive edge. The impact of AI-tools on customer engagement has been to take center stage as a transformative catalyst, fundamentally altering the dynamics of customer interactions for businesses.
User Pilot
FEBRUARY 26, 2024
Looking for an effective digital adoption tool and wondering if Lou Assist is the best option for your SaaS company? With numerous Lou Assist alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your digital adoption needs.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
How To Buy Saas
FEBRUARY 26, 2024
Artificial intelligence is already a part of everyday life. AI is a vital part of e-commerce, social media, healthcare, finance, education, and other industries. No one doubts how AI benefits society as it makes life easier and more productive. AI does present some serious ethical challenges such as security, privacy, intellectual property, etc. These challenges must be addressed for AI to escape becoming a problem instead of a solution.
User Pilot
FEBRUARY 26, 2024
Looking for an effective self service support tool and wondering if Lou Assist is the best option for your SaaS company? With numerous Lou Assist alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your self service support needs.
User Pilot
FEBRUARY 26, 2024
Looking for an effective feature adoption tool and wondering if Lou Assist is the best option for your SaaS company? With numerous Lou Assist alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your feature adoption needs.
User Pilot
FEBRUARY 26, 2024
Looking for an effective user engagement analysis tool and wondering if Lou Assist is the best option for your SaaS company? With numerous Lou Assist alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your user engagement analysis needs.
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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
User Pilot
FEBRUARY 26, 2024
Looking for an effective product adoption tool and wondering if Lou Assist is the best option for your SaaS company? With numerous Lou Assist alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your product adoption needs.
User Pilot
FEBRUARY 26, 2024
Looking for an effective proactive customer service tool and wondering if Userlane is the best option for your SaaS company? With numerous Userlane alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your proactive customer service needs.
User Pilot
FEBRUARY 26, 2024
Looking for an effective proactive customer service tool and wondering if HelpHero is the best option for your SaaS company? With numerous HelpHero alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your proactive customer service needs.
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