User Pilot
FEBRUARY 26, 2024
Digital product metrics reveal how customers interact with your product. They paint a picture of your product’s impact and the success of your marketing strategy. However, not all metrics are created equal. In this article, we hone in on the best metrics for product teams looking to drive product growth. We discuss 15 of the most important metrics and examine what to consider when choosing which metrics to track.
SaaStr
FEBRUARY 26, 2024
So this is a simple post, in some ways, but I think an important one for leaders. These days, it seems like even more folks are quitting, not working out, etc. etc. We all saw the Cloudflare sales rep on social media not work out. And there were so many comments, thoughts, and more. It reminded me of a golden rule it took me years and years to figure out: If a new hire doesn’t work out, it’s always 100% your fault What do I mean?
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Tom Tunguz
FEBRUARY 26, 2024
Last week, Reddit filed their S-1 to go public. At least 10% of their revenue - about $60m - comes from selling data to train Large Language Models. Reddit’s data sales revenue will likely be much more than 10% by the end of the year. Quoting directly : We expect our growing data advantage and intellectual property to continue to be a key element in the training of future LLMs.
SaaStr
FEBRUARY 26, 2024
Building off the popularity of our AI Day at last September’s SaaStr Annual , we’re bringing it back online this March on Wednesday, March 27th for a completely live, digital event that will bring the global SaaStr community together with the brightest innovators in Artificial Intelligence for a day of digital content. (And don’t worry we’ll be bringing it back to the Annual this September too.
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When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.
FastSpring
FEBRUARY 26, 2024
A lot of big changes around direct-to-consumer options in the games industry have been going on in the past few months. For example: The settlement between U.S. States and Google. A ruling in favor of Epic in Epic Games v. Google. The Supreme Court rejecting appeals from Apple and Epic. Apple’s most recent announcement of policy changes skirting around the new DMA rules.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Buffer Resources
FEBRUARY 26, 2024
Timing can make or break many things: heating leftover pizza in the microwave, delivering a punchline for a joke, booking Era’s Tour concert tickets — and it’s no less important when it comes to the best time to post on Twitter. The social media platform now known as X is evolving, but the factors you should consider if you’re looking to grow your following have largely stayed the same.
Inturact
FEBRUARY 26, 2024
You're standing at the brink of a significant decision for your product - implementing user onboarding with Appcues. Chances are, you've already explored the basics of user onboarding and understand its importance in accelerating growth.
User Pilot
FEBRUARY 26, 2024
What is marketing funnel analysis? How is it different from sales funnel analysis? Why should you conduct it? And how to do it with available product analytics solutions? These are the key questions the article discusses, so if you're after the answers, you’re up for a treat! Let's get right into it! TL;DR Marketing funnel analysis is the process of evaluating how customers progress from the moment they learn about your product til they convert to paid accounts , and beyond.
Stax
FEBRUARY 26, 2024
The commerce landscape—whether it’s retail, services or software—is moving faster than ever. That’s why businesses are constantly seeking innovative ways to streamline operations and enhance customer experiences. We can see this trend in action in the realm of payment processing with the advent of recurring payments, also known as automatic payments.
Speaker: Tamara Fingerlin, Developer Advocate
Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.
Andreessen Horowitz
FEBRUARY 26, 2024
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Stax
FEBRUARY 26, 2024
Every business operates differently, but the one thing they all have in common is that every business accepts payments. New payment tools like NFC contactless payments that help your business grow and provide a high-quality customer experience are in high demand. And while solutions like POS systems are perfect for in-person payments, what about when you need to offer remote billing or refunds, or if you need to process a customer’s credit card over the phone?
Nimble - Sales
FEBRUARY 26, 2024
Mastering Customer Relationship Management (CRM) isn’t just important—it’s essential. Why, you might wonder? Well, because CRM is the secret sauce for fostering happy customers, building loyalty, and ultimately, growing your business. But what exactly is CRM experience, and why should you care about it? Join us in our latest blog post as we dive into […] The post What is CRM Experience?
Casey Accidental
FEBRUARY 26, 2024
In my recent essay about second products , I talked about how the goal of building a second product is not the traditional concept of product/market fit we’ve all been raised on regarding startups. In some ways, our goal with a second product is easier, and in some ways, much harder. The goal is to inflect the growth of the entire company over time.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
Chargebee
FEBRUARY 26, 2024
Discover how Chargebee simplifies Stripe and QuickBooks integration for efficient accounting. Manage recurring payments seamlessly.
User Pilot
FEBRUARY 26, 2024
Looking for an effective event tracking tool and wondering if Lou Assist is the best option for your SaaS company? With numerous Lou Assist alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your event tracking needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.
Chargebee
FEBRUARY 26, 2024
Discover how Chargebee simplifies Stripe and QuickBooks integration for efficient accounting. Manage recurring payments seamlessly.
User Pilot
FEBRUARY 26, 2024
Looking for an effective proactive customer service tool and wondering if UserIQ is the best option for your SaaS company? With numerous UserIQ alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer service needs.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Blulogix
FEBRUARY 26, 2024
The Future Is Agile: What Are Some Closing Thoughts on Agile Monetization Platforms? By BluLogix Team Envisioning a New Era of Business Success As we conclude our exploration of agile monetization platforms , it’s clear that we stand on the precipice of a significant transformation in how businesses approach revenue generation, customer engagement, and market adaptation.
User Pilot
FEBRUARY 26, 2024
Looking for an effective new customer onboarding tool and wondering if Lou Assist is the best option for your SaaS company? With numerous Lou Assist alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your new customer onboarding needs.
yoursales
FEBRUARY 26, 2024
Revolutionizing B2B Sales: Impact of AI-Tools on Customer Engagement Amid the rapid evolution of the B2B sales domain, businesses need to integrate cutting-edge technologies to secure a competitive edge. The impact of AI-tools on customer engagement has been to take center stage as a transformative catalyst, fundamentally altering the dynamics of customer interactions for businesses.
User Pilot
FEBRUARY 26, 2024
Looking for an effective digital adoption tool and wondering if Lou Assist is the best option for your SaaS company? With numerous Lou Assist alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your digital adoption needs.
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.
How To Buy Saas
FEBRUARY 26, 2024
Artificial intelligence is already a part of everyday life. AI is a vital part of e-commerce, social media, healthcare, finance, education, and other industries. No one doubts how AI benefits society as it makes life easier and more productive. AI does present some serious ethical challenges such as security, privacy, intellectual property, etc. These challenges must be addressed for AI to escape becoming a problem instead of a solution.
User Pilot
FEBRUARY 26, 2024
Looking for an effective self service support tool and wondering if Lou Assist is the best option for your SaaS company? With numerous Lou Assist alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your self service support needs.
User Pilot
FEBRUARY 26, 2024
Looking for an effective feature adoption tool and wondering if Lou Assist is the best option for your SaaS company? With numerous Lou Assist alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your feature adoption needs.
User Pilot
FEBRUARY 26, 2024
Looking for an effective user engagement analysis tool and wondering if Lou Assist is the best option for your SaaS company? With numerous Lou Assist alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your user engagement analysis needs.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
User Pilot
FEBRUARY 26, 2024
Looking for an effective product adoption tool and wondering if Lou Assist is the best option for your SaaS company? With numerous Lou Assist alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your product adoption needs.
User Pilot
FEBRUARY 26, 2024
Looking for an effective proactive customer service tool and wondering if Userlane is the best option for your SaaS company? With numerous Userlane alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your proactive customer service needs.
User Pilot
FEBRUARY 26, 2024
Looking for an effective proactive customer service tool and wondering if HelpHero is the best option for your SaaS company? With numerous HelpHero alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your proactive customer service needs.
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