Sun.Dec 10, 2023

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My App Stack: Udi Ledergor, Chief Evangelist at Gong

SaaStr

“My App Stack” is a new series where we dig in with top CMOs, CROs, CTOs and CEOs on just what apps they’re really using to run their business. I always learn a lot from these — they are in essence a best practices list from each leader. Last week we had a great one with Jack Moberger, Director of Enablement at Algolia, check it out here. This week we have Udi Ledergor, Chief Evangelist at Gong!

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The Beginners’ Guide to SIP Codes: Common Errors and Fixes

The Daily Egg

Session Initiation Protocol (SIP) is what establishes, maintains, and terminates voice and video calls over the internet. It’s a signaling protocol that. The post The Beginners’ Guide to SIP Codes: Common Errors and Fixes appeared first on The Daily Egg.

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How to Improve Your LLM : Combine Evaluations with Analytics

Tom Tunguz

The future of LLM evaluations resembles software testing more than benchmarks. Real-world testing looks like this , asking LLMs to produce Dad jokes like this zinger : I’m reading a book about gravity & it’s impossible to put down. Machine learning benchmarks like those published by Google for Gemini2 last week , or precision and recall for classifying dog & cat photos, or the BLEU score for measuring machine translation provide a high-level comparison of relative model perfo

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SIP Registration Isn’t Mandatory, But It’s Far More Secure

The Daily Egg

Session Initiation Protocol (SIP) registration is a means of identifying and authenticating a specific device for secure use on an internet-based Private. The post SIP Registration Isn’t Mandatory, But It’s Far More Secure appeared first on The Daily Egg.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Top SaaStr Content for the Week: New Workshop Wednesday, What’s New at Box, ICONIQ Growth’s General Partners and lots more!

SaaStr

Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: The Top 3 Things CROs Are Quietly Talking About These Days Does It Seem Like Everyone in Tech is Unhappier? It’s Not Just You 15 Ways to Help Your Sales Team in 2024 Carta: Startup Shutdowns Are Up 237% 5 Ways To Leverage AI in Tech with Freshworks Top Podcasts This Week: 1.

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Tips to Win on Online Slots

SaaS Metrics

While winning on online slots is largely a matter of chance, there are a few tips and strategies that may enhance your overall experience and potentially improve your odds. Keep in mind that these suggestions don’t guarantee wins but aim to help you make more informed decisions while playing: Choose Reputable Casinos: Read more The post Tips to Win on Online Slots first appeared on SaaS Metrics.

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What is Revenue Run Rate (RRR) in SaaS: Definition & Formula

User Pilot

Revenue run rate (RRR) is one of the simplest metrics for developing a sound business strategy. When used right, it helps SaaS companies analyze and understand their current performance and forecast annualized revenue. If you are a startup founder, understanding revenue run rate can help you predict growth rate even with limited data. It can also reveal your company’s performance to current and potential investors and provide clarity about whether you are achieving your key objectives thro

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Pendo vs Appcues vs Amplitude for Product Analytics

User Pilot

Looking for a good product analytics tool and wondering which one of Pendo, Appcues, and Amplitude is the best option for your SaaS company? Let’s compare them! There are plenty of tools for product analytics on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

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Pendo vs Appcues vs UserGuiding for Interactive Walkthroughs

User Pilot

Looking for a good interactive walkthroughs tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? Let’s compare them! There are plenty of tools for interactive walkthroughs on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Pendo vs Appcues vs UserGuiding for Customer Experience Management

User Pilot

Looking for a good customer experience management tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? Let’s compare them! There are plenty of tools for customer experience management on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

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Pendo vs Appcues vs UserGuiding for Customer Experience

User Pilot

Looking for a good customer experience tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? Let’s compare them! There are plenty of tools for customer experience on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

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Pendo vs Appcues vs Stonly for Interactive User Guides

User Pilot

Looking for a good interactive user guides tool and wondering which one of Pendo, Appcues, and Stonly is the best option for your SaaS company? Let’s compare them! There are plenty of tools for interactive user guides on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

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Pendo vs Appcues vs UserGuiding for Churn Analytics

User Pilot

Looking for a good churn analytics tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? Let’s compare them! There are plenty of tools for churn analytics on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Pendo vs Appcues vs Mixpanel for Churn Analytics

User Pilot

Looking for a good churn analytics tool and wondering which one of Pendo, Appcues, and Mixpanel is the best option for your SaaS company? Let’s compare them! There are plenty of tools for churn analytics on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

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Heap vs Amplitude vs Mixpanel for Churn Analytics

User Pilot

Looking for a good churn analytics tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? Let’s compare them! There are plenty of tools for churn analytics on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

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Pendo vs Appcues vs Mixpanel for Product Analytics

User Pilot

Looking for a good product analytics tool and wondering which one of Pendo, Appcues, and Mixpanel is the best option for your SaaS company? Let’s compare them! There are plenty of tools for product analytics on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

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Pendo vs Appcues vs UserGuiding for User Feedback

User Pilot

Looking for a good user feedback tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? Let’s compare them! There are plenty of tools for user feedback on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Pendo vs Appcues vs Product Fruits for SaaS Analytics

User Pilot

Looking for a good SaaS analytics tool and wondering which one of Pendo, Appcues, and Product Fruits is the best option for your SaaS company? Let’s compare them! There are plenty of tools for SaaS analytics on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

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Pendo vs Appcues vs Stonly for User Feedback

User Pilot

Looking for a good user feedback tool and wondering which one of Pendo, Appcues, and Stonly is the best option for your SaaS company? Let’s compare them! There are plenty of tools for user feedback on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

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Pendo vs Appcues vs Product Fruits for Onboarding Automation

User Pilot

Looking for a good onboarding automation tool and wondering which one of Pendo, Appcues, and Product Fruits is the best option for your SaaS company? Let’s compare them! There are plenty of tools for onboarding automation on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.