Tue.Jan 16, 2024

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Understanding the Benefits of Usage-Based Pricing

Blulogix

Understanding the Benefits of Usage-Based Pricing By BluLogix Team In the fast-paced and ever-changing world of modern business, the ability to adapt and be flexible is crucial for thriving. This is especially true in the realm of pricing models, where a one-size-fits-all approach often falls short. To cater to the varied requirements of different businesses and their customers, usage-based pricing has become an increasingly popular and effective strategy.

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15 UX Design Books to Help Create User-Centric Products

User Pilot

Looking for UX design books that offer practical wisdom and show you how to get better? Whether you're a complete novice out for beginner lessons or a veteran in search of expert-level knowledge, you'll find the right books for you. We covered: A general overview of the books. How each book improves your UX design skills. Author information and where to get the books TL;DR Beginner-friendly books to learn the UX design process and boost your creative confidence: UX for Beginners: A Cra

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Venture Backed or Bootstrapped? There’s a Third Way. Just Raise One Round.

SaaStr

There’s so much debate on social media and elsewhere on bootstrapped vs VC. Bootstrapped you maintain control, and the unit economics. But many see it as so much harder. And it’s almost always longer. VC can let you go faster, but it can become an addiction. And the dilution all-in generally ends up being 60%-70% by the time you approach an IPO.

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Squaretalk Review

The Daily Egg

Squaretalk offers a budget-friendly, adaptable, and intuitive cloud communication platform to enhance your sales and support teams’ performance and productivity. Its vast. The post Squaretalk Review appeared first on The Daily Egg.

Cloud 289
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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Dear SaaStr: What’s The Lamest Thing You See Sales Reps Do To Close a Deal?

SaaStr

Dear SaaStr: What’s The Lamest Thing You See Sales Reps Do To Close a Deal? The “lamest” is Fake FUD. But the thing is, it works. Up to a point. What is Fake FUD? FUD is Fear, Uncertainty and Doubt that isn’t true: “They just lost Google as an anchor customer” “We just beat them out for Facebook” “Their mobile product crashes all the time” “They had a huge security breach” “They were down for an entire day last month” “They are running out of money and couldn’t raise a Series B” “The

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SaaStr Has 1,500+ No-Cost VIP Equality, Inclusion and Balance Passes for 2024. Apply Now!!

SaaStr

For the 8th year in a row, we’re expanding our Equality, Inclusion and Balance program. We are proud that the 2023 SaaStr Annual featured a combined 60% women and multicultural speakers and have had over 60% women and multicultural speakers at each SaaStr Annual since 2018, and we hope to do even better in 2024! Our core goals and values at SaaStr include: Putting on the most inclusive events in the industry and Being as inclusive a community as possible.

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Our First Fixathon: How We Squashed 44 Bugs in One Week

Buffer Resources

Buffer, as a company, closes the last week of the year every year, and historically, as an engineering team, we’d do a code freeze for the week before we’re closed so nothing broke heading into the holidays. (Pretty smart of us.)  This year, we did something different, and it still worked out. We used the last week of the year as a “fixathon” for our whole engineering team.

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Step-by-Step Guide to Building a Review Funnel in SaaS

User Pilot

A review funnel is essential for every business, including your SaaS company. Customers trust real customer reviews just as much as recommendations from friends and family. Building an effective review funnel that converts is pretty straightforward, but brands can get lost on its value. This article discusses how you can build the perfect review funnel that influences product growth and attracts a consistent stream of positive online reviews on your website or third-party platforms.

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Drag & Drop Genome Editing

Andreessen Horowitz

Today’s episode features the cofounders of Tome Biosciences, Rahul Kakkar, CEO of Tome, and John Finn, CSO. They are joined by Jorge Conde, general partner at a16z Bio + Health. Together, the three of them discuss the technology undergirding Tome’s work, known as PASTE, a genome editing technique. They also dive deep into how this technology could be applied to help patients, making cell therapy more accessible for more people.

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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Customer Onboarding Process Flow Chart: The Ultimate Guide (+Tips & Tools)

User Pilot

The customer onboarding process flow chart is a tool that’s essential for optimizing your activation and adoption efforts. In our ultimate guide, we explore: What customer onboarding process flow chart is Why it’s important to have one What steps it should include Pro tips on how to streamline the onboarding process Best onboarding tools for the job So without further ado, let’s dive in!

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Crypto news & regulatory update: December 23, 2023 – January 12, 2024

Andreessen Horowitz

The latest crypto regulation news, legislation, and frameworks released by regulatory agencies and bodies – curated by our policy team.

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ChatGPT for Product Managers: 13 Best Prompts

User Pilot

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. Still, harnessing the power of ChatGPT requires the use of creative prompts.

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How to Calculate Margins by Revenue Stream

The SaaS CFO

Gross margin analysis is fundamental to assessing the profitability and overall financial health of your SaaS business. First, we must understand our overall gross profit. Overall gross profit is commonly calculated incorrectly. Next, we must understand the health of each revenue stream. Each revenue stream’s gross profit contributes to our overall gross profitability.

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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14 Common UX Mistakes and How to Avoid Them

User Pilot

UX mistakes will disrupt the user experience and undervalue your product. Of course, some errors are inevitable, but you can reduce or resolve many if you know what to look for. This article shows you 14 common UX mistakes designers make, plus how to avoid them and build fantastic product experiences. TL;DR Common UX design mistakes to avoid: Not performing user research on your target audience Optimizing for search engine rankings and not minding human visitors Not testing your MVPs Complicated

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A Framework for Developing Cultural Values

Casey Accidental

Every startup talks about their cultural values, but very few live them in a way that better allows them to win. Most are too vanilla and therefore forgotten by the team over time. There is a difference between cultural values, where companies say how they intend to operate on a spectrum compared to other companies, and principles that should apply to all companies trying to become great.

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Onboarding Clients for Long-Term Retention: Process, Tips, & Examples

User Pilot

How do you go about onboarding clients to drive your SaaS success? This is the main question our guide answers so if you’re looking for the answer, you’re in the right place. Specifically, we look at: Reasons why new client onboarding matters How to structure the onboarding process Pro tips on how to enhance your onboarding Examples of effective client onboarding We also show you how Userpilot can help you boost the effectiveness of onboarding for new clients.

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Our First Fixathon: How We Squashed 44 Bugs in One Week

Buffer Resources

Buffer, as a company, closes the last week of the year every year, and historically, as an engineering team, we’d do a code freeze for the week before we’re closed so nothing broke heading into the holidays. (Pretty smart of us.)  This year, we did something different, and it still worked out. We used the last week of the year as a “fixathon” for our whole engineering team.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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The Importance of Direct Client-Developer Relationships in Tech Staffing

TurnKey Labs

In the dynamic world of technology, the way projects are staffed is crucial to their success. This article explores the growing trend of direct client-developer relationships in tech staffing, a shift away from traditional models involving intermediaries.

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Empowering Women Leaders: Insights and Strategies for Success with Catherine Blackmore

30 Day Leadership

In this episode, Nils Vinje welcomes returning guest Catherine Blackmore to discuss diverse topics around leadership development, especially focusing on women leaders. They delve into the concept of personal leadership, the prevalence of the 'inner critic' that tends to impede individuals' progress, explaining that this is seen more in women.

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The Importance of Direct Client-Developer Relationships in Tech Staffing

TurnKey Labs

In the dynamic world of technology, the way projects are staffed is crucial to their success. This article explores the growing trend of direct client-developer relationships in tech staffing, a shift away from traditional models involving intermediaries.

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Sales Prospecting With Video: The Ultimate Guide For 2024

Dubb

Sales prospecting with video is a fantastic way to find new clients and generate more sales. Whether you are a first-time entrepreneur or are a VP of sales at a much larger company, video can mean the difference between just falling short of your sales goals and reaching your company’s fullest potential. It is The post Sales Prospecting With Video: The Ultimate Guide For 2024 appeared first on Dubb Blog.

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How to Create Sales Email Sequences That Convert

Modern go-to-market teams know it takes more than one email to break through the noise. Multiple touchpoints means more ways to get your pitch right — and, potentially, more ways to be wrong. The good news? Once you know how to write compelling, one-off emails to entice prospective customers, you can easily do the same across a short sequence of emails.

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The Power of Gen-AI in Regulatory Compliance

Scytale

Regulatory Compliance is Tough – But so is GenAI Although regulatory compliance can be straightforward with the right tools , for many organizations, navigating a labyrinth of complex regulations can be daunting. So, why is regulatory compliance so challenging? Simply being a law-abiding organization shouldn’t feel so complicated. Understanding the intersection of evolving technology and compliance is crucial for modern businesses.

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Behind Every Customer Success, There’s Ops: The Untold Story!

SmartKarrot

Greetings, esteemed readers! As a seasoned professional with a background spanning various industries, I’ve witnessed the transformative power of operational efficiency, especially in the realm of software and technology. Today, I’m thrilled to shed light on a crucial but often overlooked aspect of customer success – the role of operations.

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Userlane for Customer Satisfaction: Features, Pricing, and Review

User Pilot

Looking for an effective customer satisfaction tool and wondering if Userlane is the best option for your SaaS company? With numerous of Userlane alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your customer satisfaction needs.

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Measuring & Demonstrating Customer Success Impact

SmartKarrot

As someone who has traversed the realms of both Customer Success and Marketing, I find myself uniquely positioned to shed light on the intricate interplay between customer success matrices and overall business strategy. In a landscape dominated by technical nuances and highly educated users, understanding the impact of these matrices becomes paramount.

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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HelpHero for Customer Satisfaction: Features, Pricing, and Review

User Pilot

Looking for an effective customer satisfaction tool and wondering if HelpHero is the best option for your SaaS company? With numerous of HelpHero alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your customer satisfaction needs.

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Measuring & Demonstrating Customer Success Impact

SmartKarrot

As someone who has traversed the realms of both Customer Success and Marketing, I find myself uniquely positioned to shed light on the intricate interplay between customer success matrices and overall business strategy. In a landscape dominated by technical nuances and highly educated users, understanding the impact of these matrices becomes paramount.

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Behind Every Customer Success, There’s Ops: The Untold Story!

SmartKarrot

Greetings, esteemed readers! As a seasoned professional with a background spanning various industries, I’ve witnessed the transformative power of operational efficiency, especially in the realm of software and technology. Today, I’m thrilled to shed light on a crucial but often overlooked aspect of customer success – the role of operations.