Tom Tunguz
JANUARY 20, 2024
When I sat down to write this post, I wrote : Write an introductory paragraph telling a story about when I was in grade school, my 5th grade teacher, Mrs. L, insisted on the class outlining their paper. Write a paragraph about how we all wish we would outline, & there are frameworks like Situation, Complication, Question, & Answer that achieve this goal.
User Pilot
JANUARY 20, 2024
How do you conduct root cause analysis in product management? This is the main question we explore in this article. We also explain why it’s important for product managers and share useful tips. Let’s dive in, shall we? TL;DR Root cause analysis (RCA) is a problem-solving process that focuses on identifying their underlying causes. RCA helps organizations eradicate recurring issues and not just symptoms.
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Blulogix
JANUARY 20, 2024
How to Navigate Upgrade and Downgrade Flexibility in Billing By BluLogix Team In the current era where subscription models dominate the business world, the ability to adapt to changing customer needs is not just a luxury, it’s a necessity. Customers increasingly expect the flexibility to tailor their subscriptions as their requirements evolve.
User Pilot
JANUARY 20, 2024
Understanding the difference between open and close-ended survey questions helps you ask better, more targeted questions. Asking the right question is usually the key to getting actionable insights from your survey. In this article, we shine the spotlight on the closed-ended question and answer the following questions, among others: What is a close-ended question?
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
SaaS Metrics
JANUARY 20, 2024
Most of us are familiar with the term SaaS, which stands for Software as a Service, but you might have noticed another term popping up every now and then. The ‘X’ in XaaS refers to a general category of services delivered over the cloud. XaaS (Anything as a Service or Everything as. Read more The post Understanding XaaS And How Can It Drive Business Growth?
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Blulogix
JANUARY 20, 2024
Navigating Upgrade and Downgrade Flexibility in Billing By BluLogix Team In the current era where subscription models dominate the business world, the ability to adapt to changing customer needs is not just a luxury, it’s a necessity. Customers increasingly expect the flexibility to tailor their subscriptions as their requirements evolve. For businesses, the capacity to smoothly facilitate these modifications, especially when it comes to upgrading or downgrading plans, is crucial for maint
User Pilot
JANUARY 20, 2024
Looking for an effective user engagement analysis tool and wondering if Userlane is the best option for your SaaS company? With numerous Userlane alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user engagement analysis needs.
Blulogix
JANUARY 20, 2024
Enhancing Customer Satisfaction Through Transparent Billing By BluLogix Team In the modern business environment where subscription models are prevalent, the key to customer loyalty and satisfaction lies in delivering a seamless and transparent billing experience. Ensuring that customers have a clear understanding of what they are paying for is essential.
User Pilot
JANUARY 20, 2024
Looking for an effective user engagement analysis tool and wondering if Userlane is the best option for your SaaS company? With numerous Userlane alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user engagement analysis needs.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Kellblog
JANUARY 20, 2024
Once in a rare while, I address political issues in my blog. Why? Well, because when it comes to messaging and positioning, it’s the big leagues. Politics is Major League Baseball, consumer packaged goods (CPG) is AAA , and here in Silicon Valley we’re only AA. It’s hard not to look at the big leagues to try and learn from what they do.
User Pilot
JANUARY 20, 2024
Looking for an effective interactive user guides tool and wondering if Userlane is the best option for your SaaS company? With numerous Userlane alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your interactive user guides needs.
User Pilot
JANUARY 20, 2024
Looking for an effective interactive user guides tool and wondering if HelpHero is the best option for your SaaS company? With numerous HelpHero alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your interactive user guides needs.
User Pilot
JANUARY 20, 2024
Looking for an effective new customer onboarding tool and wondering if Userlane is the best option for your SaaS company? With numerous Userlane alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your new customer onboarding needs.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
User Pilot
JANUARY 20, 2024
Looking for an effective event tracking tool and wondering if HelpHero is the best option for your SaaS company? With numerous HelpHero alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your event tracking needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.
User Pilot
JANUARY 20, 2024
Looking for an effective product adoption tool and wondering if Userlane is the best option for your SaaS company? With numerous Userlane alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your product adoption needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.
User Pilot
JANUARY 20, 2024
Looking for an effective product adoption tool and wondering if HelpHero is the best option for your SaaS company? With numerous HelpHero alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your product adoption needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.
User Pilot
JANUARY 20, 2024
Looking for an effective user engagement analysis tool and wondering if HelpHero is the best option for your SaaS company? With numerous HelpHero alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your user engagement analysis needs.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
User Pilot
JANUARY 20, 2024
Looking for an effective user engagement analysis tool and wondering if Userlane is the best option for your SaaS company? With numerous Userlane alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user engagement analysis needs.
User Pilot
JANUARY 20, 2024
Looking for an effective interactive user guides tool and wondering if Userlane is the best option for your SaaS company? With numerous Userlane alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your interactive user guides needs.
User Pilot
JANUARY 20, 2024
Looking for an effective interactive user guides tool and wondering if HelpHero is the best option for your SaaS company? With numerous HelpHero alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your interactive user guides needs.
User Pilot
JANUARY 20, 2024
Looking for an effective new customer onboarding tool and wondering if HelpHero is the best option for your SaaS company? With numerous HelpHero alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your new customer onboarding needs.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
User Pilot
JANUARY 20, 2024
Looking for an effective new customer onboarding tool and wondering if Userlane is the best option for your SaaS company? With numerous Userlane alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your new customer onboarding needs.
User Pilot
JANUARY 20, 2024
Looking for an effective event tracking tool and wondering if Userlane is the best option for your SaaS company? With numerous Userlane alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your event tracking needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.
User Pilot
JANUARY 20, 2024
Looking for an effective event tracking tool and wondering if HelpHero is the best option for your SaaS company? With numerous HelpHero alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your event tracking needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.
User Pilot
JANUARY 20, 2024
Looking for an effective product adoption tool and wondering if Userlane is the best option for your SaaS company? With numerous Userlane alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your product adoption needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.
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Choosing the right Embedded Payments partner can feel overwhelming. This evaluation scorecard and comprehensive buyer’s guide simplifies the process by breaking down key criteria to consider. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide and scorecard equip software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
User Pilot
JANUARY 20, 2024
Looking for an effective feature adoption tool and wondering if HelpHero is the best option for your SaaS company? With numerous HelpHero alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your feature adoption needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.
User Pilot
JANUARY 20, 2024
Looking for an effective feature adoption tool and wondering if Userlane is the best option for your SaaS company? With numerous Userlane alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your feature adoption needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.
User Pilot
JANUARY 20, 2024
Looking for an effective digital adoption tool and wondering if Userlane is the best option for your SaaS company? With numerous Userlane alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your digital adoption needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.
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