SaaStr
MARCH 11, 2024
So you’re hiring your first few sales reps in the early days? Before you have a great VP of Sales? It’s an interesting time. Leads are precious, everyone is a team. So you need a very certain type of sales rep. Let me give you a checklist of a few signs they won’t work out: #1. They’re Late Many will challenge me here, but if they’re late to the interview, they’ll be late to customer calls, too.
Tom Tunguz
MARCH 11, 2024
The database is being unbundled. Historically, a database like Snowflake sold both data storage & a query engine (& the computing power to execute the query). That’s step 1 above. But, customers are pushing for a deeper separation of compute & storage. The recent Snowflake earnings call highlighted the trend. Larger customers prefer open formats for interoperability (step 2 & 3).
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SaaStr
MARCH 11, 2024
Dear SaaStr: A Co-Founder is Asking for More Equity Post Fundraising. What Should I Do? Listen. It usually means something is wrong. Or at least, off: If you got the equity splits right at first, usually, big issues don’t come up later. This may be a sign you need to fix things here. If your co-founder isn’t willing to take the dilution that comes with raising capital and you are — that could be a sign you are misaligned here on how — and if — to Go Big.
Sparktoro
MARCH 11, 2024
In the era of zero-click platforms, native content, and walled gardens, does anyone still send meaningful traffic to the open web? Is Google responsible for 50% of all traffic referrals? 75%? Is social media sending half what search does? A quarter? Less? Are the major platforms sending less traffic overall than they did a year ago?
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
The Moz Blog
MARCH 11, 2024
Tasmin shares her tips on how to make AI your content marketing sidekick. Optimize every step of the process, from generating ideas to crafting headlines and simplifying your writing.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Andreessen Horowitz
MARCH 11, 2024
The games industry has a cost problem. Over the last decade, we’ve seen record growth in player demand driven by several tailwinds, including: the rise of mobile and emerging markets, new business models like free-to-play and subscriptions, transmedia storytelling, and much more. Yet that growth has come with a price in the form of rising game development budgets.
Stax
MARCH 11, 2024
Owning a business can take quite the investment. Then when you layer in the need for payment processing, the complexity of managing your finances escalates significantly. This is especially true when solution providers charge hidden fees , outrageous markups, and endless hours of confused Google searches. Not to mention, some credit card machines can be shockingly expensive.
Sixteen Ventures
MARCH 11, 2024
The concept of pooled CSMs, where a pool of CSMs manage a portfolio of customers without dedicated account ownership, has emerged as an alternative approach to CSM org design. Here’s a breakdown of the current thinking on pooled CSMs, including the key requirements for success. Potential Benefits of Pooled CSMs Potential Challenges of CSM Pools […] The post Pooled CSMs: Benefits, Challenges, and Requirements for Success appeared first on Customer-centric Growth by Lincoln Murphy.
Crafty CTO
MARCH 11, 2024
A Murder at the End of the World grew on me over the course of the season, and by seasons end it had reached “definitely watch” status. Not the highest possible status, “Can It Be Tuesday Already Please?” which is, at the moment, held by Hulu’s new Shōgun series. I rarely watch credits; sometimes to savor a great season finale, sometimes if there’s interesting music I want to hear out.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Sixteen Ventures
MARCH 11, 2024
The concept of “pods” in Customer Success Management (CSM) continues to evolve, offering a flexible approach to structuring CSM teams within an overall coverage model strategy. Here’s a breakdown of how pods can fit into your CSM coverage models: The Core Concept of Customer Success Pods At its core, a pod is a cross-functional team […] The post The Role of Pods in CSM Coverage Models: The Evolving Landscape appeared first on Customer-centric Growth by Lincoln Murphy.
User Pilot
MARCH 11, 2024
Looking for an effective cohort analysis tool and wondering if Mixpanel is the best option for your SaaS company? With numerous Mixpanel alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your cohort analysis needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.
Scytale
MARCH 11, 2024
If security compliance wasn’t complicated enough, along comes the task of choosing the right automation platform for your specific business – yikes! When it comes to evaluating different compliance platforms and tools, companies not only need to understand the intricacies of the relevant security framework (or regulation), but they also need to understand the ins and outs of each platform to ensure that the one they end up choosing aligns with their industry, compliance goals, budget, and
User Pilot
MARCH 11, 2024
Looking for an effective user engagement analysis tool and wondering if Mixpanel is the best option for your SaaS company? With numerous Mixpanel alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user engagement analysis needs.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Scytale
MARCH 11, 2024
If security compliance wasn’t complicated enough, along comes the task of choosing the right automation platform for your specific business – yikes! When it comes to evaluating different compliance platforms and tools, companies not only need to understand the intricacies of the relevant security framework (or regulation), but they also need to understand the ins and outs of each platform to ensure that the one they end up choosing aligns with their industry, compliance goals, budget, and
User Pilot
MARCH 11, 2024
Looking for an effective user behavior analysis tool and wondering if Mixpanel is the best option for your SaaS company? With numerous Mixpanel alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user behavior analysis needs.
SmartKarrot
MARCH 11, 2024
In the complex realm of Customer Success , crafting a plan that resonates with both the client and your internal team is the key to sustainable growth. As a Customer Success Manager, I have found one plan that stands out above the rest – The JOINT SUCCESS Plan. This plan is not just a document; it’s a strategic approach that aligns your team’s efforts with the client’s goals, fostering a collaborative journey towards success.
User Pilot
MARCH 11, 2024
Looking for an effective SaaS analytics tool and wondering if Mixpanel is the best option for your SaaS company? With numerous Mixpanel alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your SaaS analytics needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
User Pilot
MARCH 11, 2024
Looking for an effective funnel analysis tool and wondering if Mixpanel is the best option for your SaaS company? With numerous Mixpanel alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your funnel analysis needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.
User Pilot
MARCH 11, 2024
Looking for an effective retention analytics tool and wondering if Mixpanel is the best option for your SaaS company? With numerous Mixpanel alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your retention analytics needs.
User Pilot
MARCH 11, 2024
Looking for an effective event tracking tool and wondering if Mixpanel is the best option for your SaaS company? With numerous Mixpanel alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your event tracking needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.
User Pilot
MARCH 11, 2024
Looking for an effective product analytics tool and wondering if Mixpanel is the best option for your SaaS company? With numerous Mixpanel alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your product analytics needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
User Pilot
MARCH 11, 2024
Looking for an effective churn analytics tool and wondering if Mixpanel is the best option for your SaaS company? With numerous Mixpanel alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your churn analytics needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.
User Pilot
MARCH 11, 2024
Looking for an effective user analytics tool and wondering if Mixpanel is the best option for your SaaS company? With numerous Mixpanel alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user analytics needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.
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