SaaStr
MAY 29, 2023
Dear SaaStr: How Many Board Seats Do VCs Typically Get? Let me try to simplify, generally speaking: 1. Generally, “proportionate” boards are usually seen as fair, and easy to agree to. I.e., if the investors own 20%, and founders 80%, then investors get 1 board seat, that’s it. Founders can have 2 (or more) now, etc. If the investors own 50%, then split the board 50:50 (often with an outside to break a tie).
Tom Tunguz
MAY 29, 2023
I’ve been using large-language models (LLMs) most days for the past few months for three major use cases : data analysis, writing code, & web search 1. Here’s what I’ve observed: First, coding incrementally works better than describing a full task all at once. Second, coding LLMs struggle to solve problems of their own creation, turning in circles, & debugging can require significant work.
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Buffer Resources
MAY 29, 2023
Landing my very first client was surprisingly easy thanks to the power of referrals. The startup I had been working for had just folded, and I turned to the network of marketing leaders I had built from that job and let them know the types of client work I was looking for: digital brand management, content creation , and paid media strategy. In no time, someone recommended me to a woman who was just starting to build her digital brand—and she’s been a client ever since.
CloseSaaS
MAY 29, 2023
All-in-one tools are so last year. Learn about the Indie Stack—5 tools that can maximize your sales efforts and lead to impressive growth for your startup.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
Sales Hacker
MAY 29, 2023
Key takeaway: Account executive Varenya Penna uses wins and learnings from her BDR-to-AE journey to create the 90-day SDR-to-AE guide she wishes she’d had. Starting your journey from SDR to AE? Bookmark this guide “What does a BDR do, anyway?” my mom asked me. I’d just gotten a job at a company that deals with AI solutions, and I would have to relocate.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
User Pilot
MAY 29, 2023
What is a product management funnel? What are the different funnels that PMs should track? And why do they matter? If you’re after the answers to these questions, you’re in luck, because that’s exactly what we explore in our article. We also look at how you can harness the power of analytics tools to optimize your funnels. Ready to dive in?
IT World
MAY 29, 2023
China is urging Japan to repeal restrictions on the export of chip-making technology, citing violations of international and trade regulations. Beijing’s condemnation is the latest development in the ongoing chip war between the US and China , which has seen moves from both nations to thwart each other’s semiconductor manufacturing prowess. The Japanese government’s move to impose a ban on chip exports comes days after China banned the use of Semiconductors manufactured by US-based chipmaker Mic
User Pilot
MAY 29, 2023
Have you ever come across a retention table and wondered what it all means? Cracking the retention table will provide invaluable insights into user behavior and retention. So, if you want to boost your customer retention , you should know how to interpret and analyze the retention table. Reading retention tables is just the tip of the iceberg when analyzing customer retention, and many other beneficial retention analysis alternatives are available.
TurnKey Labs
MAY 29, 2023
At TurnKey Labs, we believe that work and fun can be the perfect match. That’s why we recently hosted the second edition of our high-energy pickleball tournament called “Battle of the Cap Table” in Palo Alto.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
User Pilot
MAY 29, 2023
Customer engagement and customer retention go hand in hand. Having a customer engagement framework in place will make it easier to organize your customer engagement efforts and track their results. In this article, we’ll show you what a customer engagement framework looks like, go over the five stages of customer engagement, and look at a few customer engagement strategies that you should use for your own SaaS products!
Dubb
MAY 29, 2023
David Jenyns, the founder of one of Australia's most trusted digital agencies, Melbourne SEO Services, made a name for himself by successfully running the business for over a decade. However, he eventually found himself at a crossroads, feeling trapped by the business's reliance on his presence and yearning to be present for his kids’ The post Scaling Your Business with Proven Systems with David Jenyns appeared first on Dubb Blog.
User Pilot
MAY 29, 2023
Customer attrition is unavoidable because all businesses lose customers from time to time. But how can you keep the customer attrition rate at a healthy level? SaaS companies usually follow a subscription-based business model. So it is crucial to retain long-term customers and increase renewal rates. Let’s see how you can calculate the customer attrition rate and the strategies you can use to reduce it.
Crafty CTO
MAY 29, 2023
CLI tools for working with ChatGPT and other LLMs I installed Simon’s llm, ttok, and strip-tags CLI tools and got them working, great stuff. Haven’t used them yet beyond running variations of his examples, but glad to have this toolkit. Also grabbed shot-scraper, I know that will come in handy. And installed pipx, very cool.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
SmartKarrot
MAY 29, 2023
Role: Customer Success Representative Location: New York County, NY, United States Organization: RTM Business Group As a Customer Success Representative, you’ll create and maintain connections with RTM’s top clients to aid in their ongoing success and expansion. Manage project data to aid in the onboarding of new clients and ensure a smooth entry into the RTM ecosystem.
Crafty CTO
MAY 29, 2023
Why I Use Mimestream for Gmail Based on what I’m reading about Mimestream, I’m reconsidering my attitude that “I need a mail app that works with more than just Gmail,” because when I did an inventory and considered importance as a factor, 95% of my important email interactions are from Gmail accounts. I’m thinking I’d use Apple Mail for non-Gmail and Mimestream for Gmail (Mac only for now).
SmartKarrot
MAY 29, 2023
Maximize your productivity with Google Tasks! Discover the most recent features and benefits of this amazing to-do list tool with our simple guide to generating and organizing your daily activities. What Are Google Tasks? Google Tasks is one of the many tools created by Google where you can create a list with self-created tasks and subtasks. These tasks can be assigned due dates and be placed on your Google Calendar.
Crafty CTO
MAY 29, 2023
With the exception of professional rationalists, people today despair of true knowledge.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Crafty CTO
MAY 29, 2023
I love geometric math art–and it’s not generative AI! Mastodon user n-gons says he uses the Girih Polygon Pattern Design app (macOS) to create many of his geometric designs.
Crafty CTO
MAY 29, 2023
I had been struggling with wanting to write at least weekly, but failing miserably–monthly at best. The pressure-to-write would build up and up and up, and finally I would put everything else aside to spasm out a long piece. It was not pleasant, but at least I was writing again. Then I came across Mattias Ott’s commentary Writing, Fragments, and the Memex Method , which led me to Cory Doctorow’s piece The Memex Method.
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