SaaStr

APRIL 23, 2024

Databricks had an incredible scale-up from $400M to $1.5B+ during former VP of Product Nadim Hossain’s time there. The company has gone from 1600 employees to over 5500 and most recently crossed the $2B ARR mark. Now, he shares his top five learnings during his time at Databricks. His role covered about 40% of the engineering roadmap, which was all things Enterprise-focused.

Technical Review 294

Technical Review Government Innovation Engineering 294

Tom Tunguz

APRIL 23, 2024

Snowflake announced Artic , their open 17b model. The LLM perfomance chart is replete with new offerings in just a few weeks. Overall knowledge performance is asymptoting as expected. It’s hard to discern the most recent dots. One thing stands out from the announcement - the positioning of the model. “The Best LLM for Enterprise AI” Snowflake focuses on the model’s enterprise performance : SQL generation, code completion, & logic.

Artificial Intelligence 217

Artificial Intelligence B2B Marketing AI 217

Buffer Resources

APRIL 23, 2024

Landing paid partnerships as a creator doesn’t necessarily require a huge following — but it does require a professional influencer media kit.  Many brands and companies are happy to work with creators and influencers with smaller followings, but they’ll likely want to see some proof of your metrics and professionalism before sending you a contract or products.

Social Media 122

Social Media Branding Metrics Engagement 122

The Moz Blog

APRIL 23, 2024

Worried that your AI content might spook your users or not meet Google's standards? Use this guide to build trust and authority into your AI content.

AI 114

AI 114

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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

Andreessen Horowitz

APRIL 23, 2024

At a16z’s recent Connect/Fintech event, a16z Partner Alex Immerman sat down for a broad conversation with Immad Akhund , co-founder and CEO of banking startup Mercury , and René Lacerte, founder and CEO of financial services company BILL. They discussed the wide-ranging implications that generative AI will have across fintech and how it will boost jobs, rather than replace them.

Payments 110

Payments Forecasting Payment Services Sales Hiring 110

FastSpring

APRIL 23, 2024

When considering Paddle alternatives, it’s important to note that Paddle is a merchant of record (MoR). The company handles transactions for sellers of digital products, providing the infrastructure for global online payments while taking responsibility for tax collection and remittance, fraud prevention, and other aspects of the checkout process. It’s a capable solution, but by no means is Paddle a universal, one-size-fits-all option.

Payment Methods 98

Payment Methods Payment Services Merchant Services Payment Solutions 98

Sales Hacker

APRIL 23, 2024

Linda Lian is Co-Founder and CEO at Common Room, the all-in-one customer intelligence platform that automatically surfaces signals across 30+ channels, reveals the person and account behind the signal, and automates actions like email messaging and team alerts. Linda founded Common Room in 2020 to unlock siloed, previously untrackable signals to transform how organizations connect with people.

Sales Recruiting 95

Sales Recruiting Scale AWS Management 95

Andreessen Horowitz

APRIL 23, 2024

Philip Tagari, Chief Scientific Officer of insitro, joins Vijay Pande, founding general partner at a16z Bio + Health. Together, they discuss the transformative power of drugs in changing human health—and history. They also reflect on the evolution of the drug discovery process as it shifts from serendipitous discovery to AI-enabled engineering. Finally, they chat about where the industry is headed, and how AI might change the competition landscape.

AI 92

AI Engineering Healthcare 92

Stax

APRIL 23, 2024

ACH payments are a convenient way for business owners, individuals, and employers to use intuitive automated banking throughout their daily lives. Most small business owners and employers are turning to ACH payments instead paper check payments because of the ease and instant access the ACH network provides. ACH transactions provide a quick and easy way to pay employees, submit and retrieve tax returns, and automatically control your finances within 1-2 business days.

Payment Methods 88

Payment Methods Payment Services Payment Solutions Payment Features 88

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

Groove HQ

APRIL 23, 2024

Working with customers can be both fulfilling and demanding. One moment, you’re dealing with a buyer who is friendly, funny, and just needs a bit of help. The next, you have to solve a complex problem for an angry and demanding business owner. Each of those conversations will benefit from a different approach. Once your customer […] The post How To Provide Customer Support for Any Communication Style appeared first on Groove Blog.

Customer Support 64

Customer Support Communication Business 64

TrackStreet

APRIL 23, 2024

In the dynamic landscape of online marketplaces, challenges to maintaining equitable competition and brand integrity are ever-present. Unauthorized selling on platforms such as Amazon has emerged as a significant concern, rewarding unscrupulous diverters and resellers who steal profitability from legitimate channels, who often deliver products unfit for use, and who attack hard-won brand value.

Marketplace as a Service 52

Marketplace as a Service Pricing Branding Advertising 52

Groove HQ

APRIL 23, 2024

Working with customers can be both fulfilling and demanding. One moment, you’re dealing with a buyer who is friendly, funny, and just needs a bit of help. The next, you have to solve a complex problem for an angry and demanding business owner. Each of those conversations will benefit from a different approach. Once your customer […] The post How To Provide Customer Support for Any Communication Style appeared first on Groove Blog.

Customer Support 52

Customer Support Communication Business 52

Scytale

APRIL 23, 2024

Any sales team member at a SaaS company would see the below scenario as familiar… You spend hours inputting 100+ responses related to your data security and compliance for prospects – pulling in your developers, compliance officer (if you’re lucky), CEO, CTO – ANYONE that can help! It’s a long, hard, time-wasting, copy-and-pasting trudge.

AI 52

AI CTO compliance Development 52

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

Crafty CTO

APRIL 23, 2024

Inception: Direct Database Access for the Data Team Our immediate need was getting the data science team programatic access to a read replica of our production database, an Amazon RDS Postgres cluster. The initial stopgap solution was to open a Postgres port, but with an RDS Security Group rule that limited inbound access to a few specific IP addresses.

VPCs (Virtual Private Cloud) 40

VPCs (Virtual Private Cloud) AWS Underperforming Technical Team ECS (Elastic Container Service) 40

How To Buy Saas

APRIL 23, 2024

Virtual celebrations have become a new normal, especially in this interconnected world. You can strengthen and connect with your loved ones regardless of the distance. Whether it is your birthday, convocation, wedding, or even just a simple gathering, hosting an unforgettable virtual celebration requires thoughtful planning and execution. If you are someone who wants to host a virtual celebration soon, you have come to the right place.

Engagement 40

Engagement 40