The Daily Egg
DECEMBER 5, 2023
If you are a Voice over Internet Protocol (VoIP) user, you may experience some occasional glitches and choppy sounds. These can be. The post How To Know If SIP ALG is the Problem, and Steps to Disable It appeared first on The Daily Egg.
Tom Tunguz
DECEMBER 5, 2023
Mongo announcing earnings yesterday concludes this quarter’s index of software buyers. As the chart above shows, the software market is plateauing & some companies are rebounding. Why is a flat growth rate something to cheer? First, 30% growth is now top quartile. Second, each of these businesses has scaled, doubling or more in the last three years.
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SaaStr
DECEMBER 5, 2023
Most founders want to expand their TAM. By going upmarket, you can land bigger deals with more opportunities to upsell and lower churn. All of these components will ultimately drive your valuation. As Managing Director of Salesforce Ventures, Nowi Kallen , shared at last week’s Workshop Wednesday, there are five main challenges of moving upmarket and tips to follow if you want to succeed at Enterprise sales in today’s macro environment.
Predictable Revenue
DECEMBER 5, 2023
Collin Stewart delves into the unique experiences and challenges faced by Blake Nolan, the first account executive at Seamless AI The post Mastering the Art of Startup Sales with Blake Nolan appeared first on Predictable Revenue.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
SaaStr
DECEMBER 5, 2023
So Sam Jacobs and the team at Pavilion had me join their podcast and it ended up being a pretty fun deep dive into where markets are today, the role of customer success in a tougher market, and much more. A fun watch here: Summary from Pavillion: Let’s dive into this episode’s key topics… The AI Bubble Watch here In 2020 and 2021, we saw tech companies raising a lot of capital, and beginning in 2022, we saw a decline in performance leading everyone to believe that these organizations
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
The Moz Blog
DECEMBER 5, 2023
Discover the surprising impact of brand keywords for OpenAI, showcasing the power of creating demand out of thin air and dominating search results in this insightful brand success story.
Buffer Resources
DECEMBER 5, 2023
Six months ago, we noticed an interesting phenomenon. Each week, we (the Content team) would receive overflowing inboxes filled with requests to post articles on the Buffer blog. This was everywhere, from our emails to our LinkedIn accounts. Usually, we’d pay these messages no mind – guest posts just weren’t a part of our content strategy.
Sales Hacker
DECEMBER 5, 2023
May Habib started her career in banking at Lehman Brothers in 2007, a very interesting time to be in the frontlines of that world. She then worked at a sovereign wealth fund and started her entrepreneurial journey in software localization. May started Writer in 2020. Writer is an AI writing tool that helps teams write in the same tone and style so that all of the company’s communications are consistent and representative of the brand.
Andreessen Horowitz
DECEMBER 5, 2023
Jordi Mata-Fink, PhD, cofounder of Gate Bioscience, joins Vineeta Agarwala and Ben Portney of a16z Bio + Health. In this episode, Jordi discusses how he and his cofounders are working to commercialize a novel class of therapeutics, termed “molecular gates.” His company, Gate, is working to exploit a previously uncharted avenue in cell biology—the secretory translocon—for therapeutic intervention.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
User Pilot
DECEMBER 5, 2023
Mixpanel Funnels lets you use product analytics to measure how user flows lead to different actions being performed in a particular series. This guide will walk you through what Mixpanel Funnels is, which settings you can adjust for each funnel report, and show you a few key use cases. TL;DR Mixpanel Funnels are reports that show you the drop-off conversion rates throughout different funnel steps.
Andreessen Horowitz
DECEMBER 5, 2023
ABOUT MY FIRST 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. Subscribe to the a16z channel on YouTube and follow this show on our podcast feed so you don't miss an episode. In this episode, a16z partner Seema Amble talks with Zach Perret, the co-founder and CEO of Plaid, about how Plaid built a community in the early days to acquir
User Pilot
DECEMBER 5, 2023
Knowing how well your products and campaigns perform can give you the most vital insights needed to guide your business. Having the right performance reporting solution for product analytics in your arsenal optimizes risk management and aids in financial planning by ensuring each decision you make is data-driven. Here are 8 of the best performance reporting software for your business needs!
Casey Accidental
DECEMBER 5, 2023
At TCV’s Engage Summit in 2022, I gave a take on finding your next wave of growth, which you can read here. Sam Shank, founder and CEO of HotelTonight, asked me the question that everyone asks growth people, “What new channels are you seeing new consumer companies take advantage of?” My answer was disappointing as it always is, “What new consumer companies?
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
User Pilot
DECEMBER 5, 2023
Customer satisfaction analytics are key to understanding what makes your customers happy and building a product that retains users. But how can you leverage this user sentiment data to lead product development and grow your business? In this guide, we’ll go over how you can use product analytics to conduct a customer satisfaction analysis in 6 steps, as well as provide tools and tips to do so.
Nimble - Sales
DECEMBER 5, 2023
Choosing between Work Management and Project Management is crucial for business success, whether dealing with daily tasks or larger projects. Deciding between the two can be challenging due to their unique elements. While both aim for efficient task completion, they differ in focus and scope. This blog explores the distinctive components of Work Management and […] The post Work Management vs.
User Pilot
DECEMBER 5, 2023
Product design is much more than an aesthetic and intuitive UI. Our ultimate guide explores: What exactly product design involves How to design successful products , and Tools that can help you design them. Let’s get right into it! TL;DR The aim of the product design process is to create products that solve genuine customer problems, are functional, and offer a positive user experience.
TurnKey Labs
DECEMBER 5, 2023
To attract top talent, businesses need to navigate the intricacies of compensation planning more profoundly than ever before. According to a report by the WorldatWork 2022 Salary Budget Survey, it was revealed that companies are projecting an average salary increase of 4.2% globally.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Buffer Resources
DECEMBER 5, 2023
My mom taught me a neat trick when I went to college: Take the leftover veggies from dinner, chop some fine onion, add some hot sauce, and use it as your sandwich spread. I used the hack all the time — sometimes for breakfast on busy mornings and other times for snacking in late evenings. I was always surprised at how different yet familiar the sandwich tasted.
Scytale
DECEMBER 5, 2023
Your SOC 2 report is the evidence you (and your customers) need to demonstrate that your information security controls are up to the job of protecting users’ data. It’s a powerful way of communicating exactly how seriously you take information security while giving the peace of mind that you’ve taken effective measures to protect customer data and prevent breaches, data leaks and other data security mishaps that could wreck your reputation.
Subscription Flow
DECEMBER 5, 2023
Maximizing recurring revenue, increasing sales, retaining customers , and achieving all such business targets is the dream of every subscription business retailer. But what about the way to materialize this dream? Haven’t you found out yet? Let us help you! There are certain subscription billing performance metrics that if you track will help you a lot in achieving certain specific business targets.
Scytale
DECEMBER 5, 2023
If you are a cybersecurity leader for your organization , it can sometimes seem like a daunting task to take on alone. Having the responsibility to understand an ever-evolving cybersecurity threat landscape from both inside your organization and the outside is very demanding and requires continuously monitored security. However, cybersecurity threats are not unique to just one organization, every organization that utilizes electronics faces these threats, which is why CISO communities have been
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Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.
How To Buy Saas
DECEMBER 5, 2023
Discover why combining Agile Scrum with a SaaS model is a recipe for success in software delivery. SaaS, which allows access to applications in the cloud, works perfectly with the flexible methodology of Agile Scrum. What specific benefits does it bring? Is it the key to successfully adapting to dynamic market demands? Find the answers below. Agile Scrum in SaaS The SaaS method is a cloud-based software delivery model that allows users to use applications via the Internet without installation.
SmartKarrot
DECEMBER 5, 2023
Welcome to another insightful session of Kaffeine & Karrots, where we dive deep into topics that matter in the world of customer success. Today, I’m joined by Shruti Sharma, a seasoned Customer Experience Advisor & Consultant with decades of experience in customer-oriented roles. Our focus today revolves around the intricate dance between sales and customer success during the hand-off phase.
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