Thu.Dec 12, 2024

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Inherent Churn vs. Fixable Churn: You Have to Attack Both

SaaStr

So theres a theme Ive been working on with all the SMB-focused founders I work with and have invested in: # 1. The Goal for SMB SaaS is 100%+ NRR. Easy in enterprise, hard in true SMB. # 2. However, SMBs have a certain level of inherent churn. Thats often 3% a month or so. You can still make them super happy, but a subset of small businesses will churn at that rate anyway. # 3.

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The Role of Emotional Intelligence in Cold Selling

Predictable Revenue

Learn about the role of emotional intelligence in cold selling and how to use it to connect with your customers and team. The post The Role of Emotional Intelligence in Cold Selling appeared first on Predictable Revenue.

Revenue 130
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Getting to Know Revenue Growth Management

Subscription Flow

The only constant in todays economy is change. From customer expectations, to market trends, to business operations, everything is evolving. Businesses following the right strategies are experiencing a growth boom. Unsystematic growth has become unreliable. Businesses may never know how much revenue might be leaking from overlooked nooks and crannies.

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8 Best Fractional CMO Agencies for SaaS Companies [2025]

Kalungi

Discover the 5 best fractional CMO agencies for B2B SaaS in 2025. Find the right partner to drive predictable growth. Ready to scale? Contact Kalungi!

SaaS 59
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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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The Complete Guide to Merchant Services for Small Business Owners

Stax

These days, small and medium-sized businesses (SMBs) prefer to opt for industry-specific payment systems and tools over generic solutions. They account for over 50% of spending on vertical-specific software solutions (i.e., custom software for a particular industry or market). Merchant services are one of these key investments. They enable secure, efficient in-store and online payment processing and offer flexible payment options that customers demand today.

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Revenue Leakage: Identifying and Addressing the Causes

Blulogix

By BluLogix Team Revenue Leakage: Identifying and Addressing the Causes Introduction Revenue leakage is one of the silent threats to profitability that many Managed Service Providers (MSPs) face. It occurs when revenue that is rightfully earned is never collected, leading to lost income and reduced profitability. For MSPs operating in the subscription economy, the risks of revenue leakage can be particularly high, given the complexities involved in managing recurring revenue, usage-based billing

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From Instagram to Bluesky: How Social Media Use Has Evolved Since 2022

Buffer Resources

Social media is growing more fragmented. Gone are the days of one or two platforms dominating social media. Today’s ecosystem has options for just about everyone, with platforms thriving in specialized areas to meet unique user needs. Platforms like Bluesky, Threads, and Mastodon are carving out spaces for niche communities, while established giants like Facebook, Instagram, and YouTube remain steady players.

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Business intelligence vs. business analytics: Understanding the key differences

Panintelligence

Organizations generate a mountain of data day after day. To make intelligent decisions, tackle challenges, and stay profitable, specific tools and strategies are needed to turn that data into actionable insights. That's where business intelligence (BI) and its close relation, business analytics (BA), come into play. These are methods for managing and interpreting data to uncover valuable insights.