Fri.Sep 27, 2024

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The Revenue Playbook: Rippling’s Top 3 Growth Tactics at Scale with Rippling CRO Matt Plank and Former CRO at Brex Sam Blond 

SaaStr

At this year’s SaaStr Annual, Rippling’s CRO, Matt Plank, chats with Sam Blond, host of the SaaStr CRO Confidential and former CRO at Brex, about Rippling’s top 3 growth tactics, which have led to the Rippling becoming a $14B company with several hundred million of ARR. A few years ago, Matt was making cold calls from CEO Parker Conrad’s basement, and he’s helped bring Rippling to where it is today.

Scale 249
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Clouded Judgement 9.27.24 - The Foundation of Foundation Models

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Foundation Models Are to AI what S3 was to the Public Cloud Many people look at 2006 as the birth of the public cloud - the year Amazon launched AWS. Microsoft launched Azure in 2010, and Google launched GCP to the public in 2011 (they launched a preview of Google App Engine in 2008, but made it publicly available in 2011).

Cloud 173
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Dear SaaStr: I Don’t Know Marketing. Should We Try to Do It Ourselves or Hire an Agency?

SaaStr

Dear SaaStr: I Don’t Know Marketing. Should We Try to Do It Ourselves or Hire an Agency? I’ve never seen a marketing agency get a startup qualified leads , especially at the earliest start-up phases. The only value I’ve really seen in agencies is helping you with positioning (sort of, but not too much), branding (yes, if you really need this so early), and messaging.

Scale 244
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SaaS CEO Essentials When Considering Integrated Payments

USIO

In the highly competitive Software-as-a-Service (SaaS) landscape, choosing the right payments provider is crucial for driving growth, scalability, and user experience by effectively accepting payments. SaaS CEOs face a unique set of challenges, ranging from subscription billing models to cross-border transactions. This blog outlines key considerations for SaaS CEOs when selecting a provider to… Source The post SaaS CEO Essentials When Considering Integrated Payments app

Payments 130
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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Feedback: Does It Even Work Anymore For All But the Best?

SaaStr

So I’ve made the decision this year to no longer provide any feedback, with a very few narrow exceptions. Tell a sales rep you wished they’d made the interview on time? They go on blast. Tell a contractor they didn’t actually finish the project? At all? They quit. Tell most VPs they need to step it up? They blame you. You didn’t give them enough resources.

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Navigating Content Marketing Amidst the Rise of AI — Whiteboard Friday

The Moz Blog

In this episode of Whiteboard Friday, Ross talks about how search has changed and how we, as marketers, can navigate that change to produce quality content. With the increased use of AI and LLMs, content creation may seem more complex, but it’s still based on the fundamentals we use every day.

AI Search 101
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AI billing software solutions: Revolutionizing financial management

Chargebee

Introduction to AI billing software In today’s rapidly evolving business landscape, AI billing software is revolutionizing financial management for companies of all sizes. This cutting-edge technology leverages artificial intelligence to streamline and automate complex billing and invoicing processes, offering unprecedented efficiency and accuracy.

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How To Prioritize Support Tickets: A Guide for SMBs

Groove HQ

Is your team struggling to prioritize support tickets efficiently? When you’re relying on a traditional email platform, it’s easy for urgent messages to get buried under less important requests. This leads to delayed responses, frustrated customers, and missed opportunities to resolve crucial issues promptly. Thankfully, there’s a way to regain control of your support inbox and […] The post How To Prioritize Support Tickets: A Guide for SMBs appeared first on Groove Blog.

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Repath secures €3.6 million in seed funding to enhance climate resilience for energy companies

The SaaS Garage

Repath secures €3.6 million in seed funding to enhance climate resilience for energy companies (view the original article at Startup in Europe) Hamburg, Germany – September 27, 2024 Repath , a promising climate tech startup focused on the energy sector, has successfully closed a seed financing round, raising €3.6 million. The round was co-led by Greencode Ventures and Lightbird , with participation from early investors such as Alexander Bruehl , SaaSgarage , WENVEST Capital and female cata

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Transforming Sales with AI: Strategies and Tools for Success

Dubb

[link] In today’s market, sales teams are constantly seeking new ways to stay ahead of the competition. With the rapid advancement of technology, AI has emerged as a game-changer, transforming how sales teams operate. This blog post will explore how AI can supercharge your sales team, using insights from a recent webinar and the The post Transforming Sales with AI: Strategies and Tools for Success appeared first on Dubb Blog.

AI 52
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Repath secures €3.6 million in seed funding to enhance climate resilience for energy companies

The SaaS Garage

Repath secures €3.6 million in seed funding to enhance climate resilience for energy companies (view the original article at Startup in Europe) Hamburg, Germany – September 27, 2024 Repath , a promising climate tech startup focused on the energy sector, has successfully closed a seed financing round, raising €3.6 million. The round was co-led by Greencode Ventures and Lightbird , with participation from early investors such as Alexander Bruehl , SaaSgarage , WENVEST Capital and female cata

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AI for Sales: How to Increase Sales 10X Faster with AI

Dubb

[link] In today's market, sales teams seek new ways to beat their competitors. AI has become a game-changer. It is transforming how sales teams work. As a sales and AI expert, I’ll share strategies and tools to supercharge your sales team. I'll use insights from a recent webinar and the latest industry research. The The post AI for Sales: How to Increase Sales 10X Faster with AI appeared first on Dubb Blog.

AI 52
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Repath secures €3.6 million in seed funding to enhance climate resilience for energy companies

The SaaS Garage

Repath secures €3.6 million in seed funding to enhance climate resilience for energy companies (view the original article at Startup in Europe) Hamburg, Germany – September 27, 2024 Repath , a promising climate tech startup focused on the energy sector, has successfully closed a seed financing round, raising €3.6 million. The round was co-led by Greencode Ventures and Lightbird , with participation from early investors such as Alexander Bruehl , SaaSgarage , WENVEST Capital and female cata

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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A Non-Techie’s Guide to Hosting Performance and Speed

SaaS Metrics

Discover essential hosting performance tips that every non-techie should know to enhance website speed and keep visitors engaged—are you ready to optimize? The post A Non-Techie’s Guide to Hosting Performance and Speed first appeared on SaaS Metrics.

Metrics 52
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How to hold customers accountable, and other outcomes based customer success best practices

ChurnZero

Outcomes based customer success, a strategy that focuses on ensuring customers achieve their desired outcomes, sounds intuitive. But with so many stakeholders in the picture, including your team, your customers, and other internal teams, it’s easier said than done. That’s especially true when it comes to aligning everyone on outcomes and gathering the data to track and measure them, which requires a set of outcomes based customer success best practices.

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How to Choose the Best Hosting for Your Membership Site

SaaS Metrics

Prioritize speed, security, and scalability to ensure your membership site thrives—discover the essential factors you might be overlooking! The post How to Choose the Best Hosting for Your Membership Site first appeared on SaaS Metrics.

Metrics 52
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50+ Best User Onboarding Tools for SaaS [Updated for 2024 & Categorized]

User Pilot

Let’s face it: without the right user onboarding tools , you can’t deliver a great onboarding experience for your new users. And without a great onboarding experience, your users don’t activate and churn. According to TechCrunch, if your users don’t understand your software during the onboarding process, 77% of them won’t come back. That’s why we’ve compiled a list of the 50 best free and paid user onboarding tools to help you smash your user activation, product growth, and revenue goals.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Why Web Hosting Reliability Matters and How to Find It

SaaS Metrics

Before choosing a web host, discover why reliability is crucial for your site's success and how to ensure you find the best option. The post Why Web Hosting Reliability Matters and How to Find It first appeared on SaaS Metrics.

Metrics 52
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AI billing software solutions: Revolutionizing financial management

Chargebee

Introduction to AI billing software In today’s rapidly evolving business landscape, AI billing software is revolutionizing financial management for companies of all sizes. This cutting-edge technology leverages artificial intelligence to streamline and automate complex billing and invoicing processes, offering unprecedented efficiency and accuracy.

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7 Tactics for Ecosystem-Led Outbound

Sales Hacker

Hello and welcome to The GTM Newsletter – read by over 52,000 revenue professionals weekly to stay up-to-date and scale their companies and careers. GTMnow is the media brand of GTMfund – sharing go-to-market advice from the top 1% of revenue operators including the 350 executives behind the fund, news, and our viewpoints from working with hundreds of portfolio companies.

Scale 86