Mon.Apr 29, 2024

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10 SaaS Design Principles to Improve Product Experience

User Pilot

What goes into creating a solid SaaS business model? Your product is the key. Using the right SaaS design principles can help you build a product that offers value to users. That, in turn, can help drive user engagement and product adoption. Let’s take a look at a few helpful SaaS design principles and best practices that’ll help you enhance the product experience.

SaaS 105
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8 Prep Steps for Better Local Business Client Meetings

The Moz Blog

Discover eight essential steps to elevate your local business client meetings from mundane to meaningful. With the right preparation, consultations can be opportunities for living and learning well!

Business 136
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How to Segment Customers for a Better Customer Experience

User Pilot

Wondering how to segment customers to increase their engagement with your SaaS product? If yes, this guide is for you! It covers: What customer segmentation is and its benefits. Different segmentation types. How to create segments. Customer segmentation use cases. Let’s get right to it. TL;DR Customer segmentation is the process of grouping users based on shared properties.

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Managing Your Facility and Tools to Automate the Process

Andreessen Horowitz

This article is the final installment in our series, How Fintech Companies Can Simplify Their Funding Strategy. Read part 1 on Choosing the Right Funding Structure here. Read part 2 on Trade-offs Across Terms here. Read part 3 on Executing a Debt Raise here. Congratulations! After weeks (or months) of negotiating, you’ve finally closed on your facility.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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What is a Segmentation Survey? Questions, Examples & Use Cases

User Pilot

How do you create a segmentation survey? What questions do you use for different use cases? How can you use them for better customer engagement ? These are the main questions the article tackles. Let’s dive in! TL;DR Segmentation is a process of grouping customers by shared characteristics. For example, age or product usage patterns. A segmentation survey is used to gather the data necessary to segment customers.

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13 SaaS Renewals Best Practices For Driving Business Growth

User Pilot

Mastering SaaS renewals’ best practices can transform a routine administrative task into a strategic opportunity to drive customer success and propel your business toward sustainable growth. In this article, we examine what makes SaaS renewal management so important and explore renewal strategies for preventing customer churn and increasing upsells.

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AI Artist Retreat Registration

Andreessen Horowitz

There is no excerpt because this is a protected post.

AI 65
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A Beginner’s Guide to the Five SOC 2 Trust Service Principles

Scytale

To understand the scope and process of SOC 2 , you need to be familiar with the Trust Service Principles (TSP). Before we start, we promise, this is not overwhelming, so just keep on reading. SOC 2 Trust Service Principles and Categories The Trust Service Principles are a set of principles for assessing the risk and opportunities associated with the information security of an organization.

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Tech Stack: Definition, Components, and Building Tips

User Pilot

Your tech stack not only defines the backbone of your business operations but also influences your ability to innovate, scale, and deliver exceptional value to your customers. It encompasses programming languages, frameworks, databases, product analytics tools, etc. In this guide, we’ll explore the definition, components, and essential building tips for constructing a robust tech stack!

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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How Accounting SaaS Streamlines Tax Preparation for Businesses

How To Buy Saas

One of the biggest challenges faced by most businesses is making tax preparations. This is especially true when the filing deadline is fast approaching. It is even worse when the business is engaged in multi-state or national transactions since there’s a lot to figure out in so little time. So, how do you overcome this? Well, that’s where accounting SaaS comes to the rescue.

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Maximize Revenue: Mastering Subscription Payments in Latin America

Chargebee

With Latin music dominating one in five tracks on Spotify’s Top 100, it’s clear that the region has rhythm. Like Bad Bunny and Shakira, Spotify has succeeded by tapping into the Latin market. The region now contributes over 20% of its active users. But Latin America offers more than just catchy tunes; it presents a strategic opportunity for expansion.

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Content Services Platforms: The Future-Ready Solution for Managing Content

How To Buy Saas

Whether your company handles billions of papers or even a small number, content management can take a lot of work. Organizations require tools like content services platforms to manage their content, disseminate it, collaborate on it, and use it more productively. There must be more than a central repository to hold content (in some circumstances, even that presents a challenge).

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3 Compelling Reasons to Target Latin America for Subscription Expansion Opportunities

Chargebee

As we journey through the year, a strategic shift is underway among subscription leaders. Unlike the past years, which focused on cost savings and survival, the current emphasis is on efficient growth. According to the 2024 State of Subscriptions & Revenue Growth report, retention, expansion, and renewals are the top subscriber growth priorities.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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SaaS Integration: Tips for Seamlessly Integrating Cloud Software with Existing Systems

How To Buy Saas

Software as a Service (SaaS) solutions are becoming increasingly popular among businesses as a means of streamlining operations and increasing productivity. As a result, the requirement for seamless integration with preexisting systems is becoming increasingly important. There may be difficulties involved in integrating cloud software with legacy systems; nevertheless, if organizations take the appropriate strategy and employ the appropriate tactics, they will be able to achieve interoperability

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In-App Help for SaaS: Types, Examples, and Tools

User Pilot

A smooth customer onboarding process is key for any SaaS company, and in-app help can be a real game-changer. A well-designed in-app help center will help users to get instant answers to common support questions thus enhancing and simplifying the onboarding process. In today’s post, we’ll explore how in-app help can help you improve customer onboarding.

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The Impact of AI on Go-To-Market: Slides from my Balderton Event

Kellblog

Last week I hosted an event at the Balderton Capital London headquarters discussing the impact of AI on go-to-market (GTM) functions. The event was inspired by two things: My aborted attempt to write an AI GTM guide, after I realized just how huge the space was and how fast it was changing. I quickly understood it’d take too long to write and it would be out of date the second it was published.

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Pendo Tooltips: An In-Depth Review + A Better Alternative

User Pilot

When it comes to product engagement , providing guidance that’s accessible but not intrusive is a delicate balance. Pendo tooltips are one method of contextually engaging users from within the product itself. This article will go over how it works and alternatives to consider! TL;DR Tooltips are a core functionality of the Pendo Engage adoption platform.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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7 of the Best AI Image Generators for Creators and Marketers + Example Images

Buffer Resources

The use of AI to generate weird and wonderful imagery is definitely my favorite application of the cutting-edge tech. I’ve tested out AI writing tools and AI productivity tools , but putting the host of AI image generators through their paces was hands-down the most fun I’ve had in testing tools in ages (and I love testing tools).  As with other AI tools, there’s no shortage of artificial intelligence image generators in the market.

AI Search 128