SaaStr

NOVEMBER 3, 2024

So this isn’t a sub-tweet, or sub-post. I’m not talking about any close friends in sales here. But — there are a ton of folks I know that used to be great in sales. But not anymore. The other day someone who used to be an A+ sales leader emailed me about a position I’d introduced to him as a super hot start-up. The email to me was: “What do they do again?

Sales Hiring 188

Sales Hiring Sales Interviewing Startup 188

Groove HQ

NOVEMBER 3, 2024

Finding it difficult to determine how customers interact through your digital channels? Maybe your buyers have a hard time moving from one channel to the next with your brand? If your business fails to create a personalized experience across all channels, you’ll face low engagement rates, high bounce rates, and hampered customer satisfaction. The solution?

Development 59

Development Strategy Branding Engagement 59

SaaStr

NOVEMBER 3, 2024

Top Posts: #1. The State of SaaS Go-to-Market with Theory Ventures General Partner Tomasz Tunguz #2. The Cloud Bubble Lasted About 18 Months. How Long Will the AI Bubble Last? #3. One Thing is Clear: AI Is Leading to 1000+ New Competitors in SaaS #4. Genesys Files to IPO. Will 2025 Be The Year Of The “It’s Just Time” IPO? #5. “We Have Too Many Leads, And The Sales Team Doesn’t Want to Follow Up” And Top Videos and Pods: #1.

Cloud 164

Cloud AI SMB SaaS 164

Sixteen Ventures

NOVEMBER 3, 2024

Meetings as a Value Metric:Too often, we mistakenly equate the number of meetings with the value we’re providing to the customer. The assumption is that more meetings equal more engagement, and thus more value. However, this approach is fundamentally flawed. Value isn’t derived from the frequency of meetings; it’s derived from the outcomes those meetings […] The post Meetings as a Customer Success Metric: The Misguided Path appeared first on Customer-centric Growth by Lincoln Murphy.

Customer Success 56

Customer Success Metrics Engagement Growth Hacking 56

Speaker: David Warren

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

User Pilot

NOVEMBER 3, 2024

If you’re a product team evaluating user onboarding solutions , chances are you’ve found yourself asking, “Appcues or Pendo?” These two platforms are pioneers in the product adoption space, which explains why they often top the list for many businesses. But how do these platforms truly stack up against each other? In this article, we’ll dive into the strengths and limitations of both, highlighting key differentiators to help you make an informed decision.

Technical Review 52

Technical Review Software Review AI Search Onboarding 52