SaaStr

FEBRUARY 5, 2025

How @gorgiasio went from coding to production-ready AI agents for 16,000+ customers … in 6 months with CTO @humanfromearth : 1 50 customers in beta 2 Wrote playbook for successful activation 3 Shipped most common actions first (Shopify, etc) pic.twitter.com/dBMSaNh9q8 — Jason SaaStr 2025 is May 13-15 Lemkin (@jasonlk) January 25, 2025 Since its founding in 2015, Gorgias has grown into a significant player in the customer service automation space, backed by $100 million in funding (in

New CTO 167

New CTO CTO Artificial Intelligence SMB 167

Tom Tunguz

FEBRUARY 5, 2025

Web3 is putting up real revenue numbers. Over the last 30 days, the top 20 public Web3 projects generated $1.2B in revenue. This isn’t some theoretical valuation metric. This is hard revenue, derived from trading and other financial fees. And it tells a compelling story. A power law is clearly at play. While we might expect this in a nascent market, the sheer scale is impressive.

Revenue 162

Revenue Government Enterprise Software 162

SaaStr

FEBRUARY 5, 2025

PagerDuty was one of the more disruptive B2B apps when it lauched. We all used some sort of tool for website monitoring, but the O.G. PagerDuty just made it all so elegant, and so many of us quickly migrated to it. And when it IPO’d, it was still solidly an SMB solution. Fast forward to today, and the world of DevOps has changed so, so much. As has PagerDuty.

SMB 276

SMB B2B Enterprise Scale 276

Predictable Revenue

FEBRUARY 5, 2025

Retention and engagement lead to conversions. This has been proven in mobile gaming and applies to e-commerce, too. The post Gamifying Engagement & Conversions with Angelo Ferro appeared first on Predictable Revenue.

Engagement 130

Engagement Mobile Retention Revenue 130

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

Data

SaaStr

FEBRUARY 5, 2025

Dear SaaStr: Do SaaS Companies Typically Pay Their Sales Reps a Bonus on Renewals? If So, How Much is Typica l? Simple answer: almost no SaaS companies pay sales reps on standard renewals. Longer reason: they dont because you want to specialize. Weve all learned this over the past years in SaaS: You want qualifiers qualifying BDRs. You want openers opening SDRs.

Scale 269

Scale Sales SaaS Cloud 269